Jonathan and his crew are always quick to respond and on time. They always help me to understand what is going on with our AC and heating units. I get a concise explanation of what needs to be done. I have always gotten an honest answer about my current units and I have never gotten any pressure to replace the equipment that did not need replacing. It feels great to be able to trust the information you get from the people looking after your HVAC equipment, and that is what we get from Paradise. T. Marvin

I was extremely impressed with Paradise Air and am very glad I found them. I have a very old HVAC system they needed some ducts and a condensate pump replaced. They were extremely thorough and clearly explained everything they planned on doing. The price was excellent given how much work they had to do in the crawlspace and the extra time they spent with me advising me on how to get as much out of my old system as I could. They weren’t there to try to sell me a new system. They were there to repair what I asked them to at a reasonable price and help me extend the life of my current system. I won’t even think of calling anyone else from now on.

Jonathon provides excellent service! Shows up on time, no mess, good at explaining the problem and does high quality work.

He was on time and got the insulation job done quickly. I had contracted with another company who no-showed twice, so being able to call Paradise and get it done within a short time was great.

Excellent service, on a Sunday, highly recommend 🙂

Jonathan to the rescue! A quick response saved us from a miserable night. Jonathan had us fixed in a matter of minutes! Highly recommend!

Great, fast and professional service always!!

They were great. Came out on a Thursday and looked at my system. Went over all of my options of repairs or replacements. Explained both the advantages and disadvantages of both options in detail so I could make an informed decision. Came back out the following Monday to do the work. Very friendly and knowledgeable staff.

Scheduling was super easy and they were able to work me in quickly. Jonathan was so nice and explained things to me in a way I understood. They were also very quick but thorough

Thank you Paradise Heating and Air for your quick response, great customer service and fair price!

Johnathan and Matt very knowledgeable and professional. Addressed my problem and fixed at a very reasonable price. Would highly recommend.

Explained options in detail in a way that I easily understood. No pressure to do unnecessary work. Very nice and professional team.

My unit was not working and they were working with my relatives. I asked if they would take a look at mine and they did with no problem. They told me what the problem was an within 2 days they had my unit up and running!

Amazing service and very helpful as well as willing to inform me of what was going on.

Love their service. They are very prompt and courteous. They get any issues resolved immediately and are amazing to work with!

Update: May 2026 Paradise came and serviced my business and home this week per the service agreement I asked them to sign me up for. Excellent trustworthy people and processes yields a top level result. You can trust them too. Call them and see what I mean. From the first phone call, I was impressed, I spoke to Jennifer and on a follow up call, I spoke to Gracie. Both are related to the owner Jonathan who came out today and gave me a breakdown and an idea of what is needed and proposed how to go about doing a mini split, which I’m excited to get done, so much so that I wanted to give a review, even before the work begins which I’m sure will be excellent. He recommended a good brand Mitsubishi and explained why he chooses them, giving a very detailed explanation. Jonathan was very personable and efficient and I look forward to the job being completed and future business with this company.

Jonathan came by and discussed my problem with me. He was professional and gave me helpful suggestions. He did not even charge me for his time. It was a pleasure to work with them, please give the company a try.

Jonathon and Christian did an excellent job! We would recommend them highly!

Very professional and knowledgeable. No need to look over their shoulder. Very satisfied with their work.

Great company to work with AGAIN! The minor issues found were carefully explained and resolved. We setup a biannual service plan to keep this 20 yr old house in tip top shape. This is the company you need to handle your HVAC needs.

Jonathan was very professional and knowledgeable, with a great personality. I will be doing business in the future with his company. I immediately signed up with the company’s annual service plan.

We recently bought a home and right away one of the AC units failed. Of course it was after hours (do AC units ever fail not after hours?). I called Paradise Heating and Air and they dispatched quickly, diagnosed the problem, and had us cool and running again before the kids were even in bed. Jonathan figured out the issue fast, and the quality of work and the cleanup afterward were truly noticeable. They've become our go-to HVAC company, always a notch above on service and workmanship. If you need emergency AC repair or any HVAC work in Vestavia Hills or anywhere in the Birmingham area, don't hesitate to reach out to this team. Love working with them!

Jonathan provided another on-time, courteous and professional annual maintenance service call. Paradise Heating and Air provides great service at a great value.

Routine service plus setting changes plus education plus rec's for the future. Spent much more time than normal to satisfy my real needs.

Good service.

First of all they are very courteous people. Secondly they gave me an appointment asap and was there right on time in which I was able to keep track of the arrival by text messages. They diagnosed the problem and it was resolved in less than 30mins. I am truly grateful for Paradise Heating and Air. Thank you for your service. Side note: they chose the best name for the company. I was in Paradise after the repair lol

Being a first time customer I was extremely impressed with how punctual and professional the technicians are. I highly recommend Paradise Heating and Air

Jonathan was very knowledgeable and friendly. Appreciated his candor and non-salesy guidance. We will be using them again.

I recently had this company come out to my home because my unit wasn’t working, they had someone out the same day. Jonathan was extremely professional and knowledgeable, definitely recommend this company!!

These guys got the job done! Came in did not try to sell me a unit but fixed my existing unit and I appreciate them so much bc it was the hottest day of the year and my unit was completely out. I recommend 💯

Great service with very neat job. Highly recommend.

Great service - always on time and very professional.

Did a very thorough job of servicing my system. Will use again.

We've been doing a complete renovation of our family home of 30 years to sell and retire. We also needed to make sure we had adequate insulation and have the ductwork inspected. I called Paradise Heating and Air, and found that this was a service they could provide. They were very responsive. I had an estimate within a few days and the job completed the following week. They fixed anything that could become a problem and blew in the amount of insulation to meet the current Hoover building code. Jonathan was so friendly, explained everything that was done and the cost was very reasonable. In fact he talked me out of insulating an area that wasn't really needed!!! I couldn't be happier with the service, and feel good that everything is secure and to code. I highly recommend Jonathan and Paradise Heating and Air!!

Tech was on time, very professional, courteous, knowledgeable addressed my concerns about the system. Will definitely be recommending Paradise Heating and Air.

Johnathan and his son came out quickly and repaired my air conditioner. He explained very clearly what the issue was and temporarily fixed my air while we waited on the warranty part from the manufacturer. Service and hospitality was excellent!

Wonderful

We were very pleased with the service we received! The men were knowledgeable, honest, and timely. We would HIGHLY recommend this service!

Jonathan and the Paradise team are the best. In my 50 yrs of home ownership, I haven't had anyone I've trusted more. My wife and I downsized recently, and Jonathan helped us upgrade old to new heating & air units, including thermostats and attic insulation. Paradise Heating & Air is a great company... glad we found them years ago.

Johnathan was great! We had a moisture problem in our kitchen cabinets that were on an interior wall. He spent a good amount of time figuring out what was going on, gave us a solution and answered all of our questions. A very good experience!

Awesome customer service. Exceeded my expectations compared to past experiences with different companies

Paradise Heating and Air are the BEST in the area! They’re very responsive and adapted quickly to our needs. Highly Recommend!!

Most honest, knowledgeable and affordable HAVC company I've ever dealt with.

Paradise was very responsive and was able to come same day. Very professional, nice and honest - would recommend to anyone!

Very prompt, respectful, thorough, and didn’t break the bank.

Paradise answered my call late at night and made me an appointment for first thing in the morning and even showed up early. They crawled under my rental house through the dirt and mud to inform me that my landlord had me living in a dangerous environment. He was upfront and honest about everything and let me know the steps I needed to do to get my family out of this situation. No bandaid fixes from these guys, they do things in a professional manner and I couldn’t be more appreciative. Top notch customer service. Highly recommend!

Jonathan provided excellent service and was extremely knowledgeable. He had our heat up and going in no time and also helped us with setting up functions on our thermostat while he was here!

My unit for upstairs had a major leak in the evaporation coils. Jonathan and Matthew came over and spent an hour here investigating and giving me my options. I decided to replace the whole unit and they were here on a Saturday replacing the unit. The knowledge that Jonathan possessed was second to none. The experience was excellent I will be using them again and I highly recommend them.

I had paradise come out to get me started with their paradise maintenance package, and had them take a look at my attic because we had concerns with our insulation not being adequate. They didn’t try to over sell work I didn’t need, and were honest with what exactly was needed to get us back on track. Techs Jonathan and Matthew came out for the initial inspection and service and came back to do the attic insulation. They were patient and knowledgeable (I ask a lot of questions) and took their time. They found all the places that my system was leaking (out and in) air, fixed them, and then filled the attic. They kept the house clean and were respectful and had great attitudes the entire time. They have definitely earned my business, and I would recommend them to anyone looking for HVAC work. They are AWESOME!

Excellent service, very kind, and very reasonably priced. Went the extra mile to help me out. Really appreciate you guys!