ISO 9000

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A set of international standards that outline the criteria for effective quality management systems. These standards, published by the International Organization for Standardization (ISO), are designed to help organizations ensure they consistently meet customer and regulatory requirements while striving to improve quality. ISO 9000 specifically focuses on the principles and terminology of quality management, serving as the foundation for related standards like ISO 9001, which outlines the requirements for implementing a quality management system.

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Christine Wilcox

They were great. Came out on a Thursday and looked at my system. Went over all of my options of repairs or replacements. Explained both the advantages and disadvantages of both options in detail so I could make an informed decision. Came back out the following Monday to do the work. Very friendly and knowledgeable staff.

Andrea Martin

5 stars! Look nowhere else for all of heating and cooling needs. Jonathan is amazing - experienced, reasonable and reliable. Look nowhere else!

Ashley Ponter

We were very pleased with the service we received! The men were knowledgeable, honest, and timely. We would HIGHLY recommend this service!

Michael Robinson

Jonathon and Christian did an excellent job! We would recommend them highly!

Kelly Rowe

Explained options in detail in a way that I easily understood. No pressure to do unnecessary work. Very nice and professional team.

Rex Murphy

Excellent service, on a Sunday, highly recommend :)

Gayle Wroclawski

We've been doing a complete renovation of our family home of 30 years to sell and retire. We also needed to make sure we had adequate insulation and have the ductwork inspected. I called Paradise Heating and Air, and found that this was a service they could provide. They were very responsive. I had an estimate within a few days and the job completed the following week. They fixed anything that could become a problem and blew in the amount of insulation to meet the current Hoover building code. Jonathan was so friendly, explained everything that was done and the cost was very reasonable. In fact he talked me out of insulating an area that wasn't really needed!!! I couldn't be happier with the service, and feel good that everything is secure and to code. I highly recommend Jonathan and Paradise Heating and Air!!

john DiOrio

Jonathan and the Paradise team are the best. In my 50 yrs of home ownership, I haven't had anyone I've trusted more. My wife and I downsized recently, and Jonathan helped us upgrade old to new heating & air units, including thermostats and attic insulation. Paradise Heating & Air is a great company... glad we found them years ago.

Byron Archibald

Johnathan and Christian did and amazing job and were well versed and knowledgeable about the unit. They fixed it in a timely manner and my house was cool again within an hour

M Sewall

Paradise was very responsive and was able to come same day. Very professional, nice and honest - would recommend to anyone!

Peter Wald

Routine service plus setting changes plus education plus rec's for the future. Spent much more time than normal to satisfy my real needs.

PARTHA GHOSAL

Very professional and knowledgeable. No need to look over their shoulder. Very satisfied with their work.

chip nieder

Always on time, easy to communicate, finest quality of workmanship and character, affordable pricing. Highly recommended.

Nancy Hollaway

Most honest, knowledgeable and affordable HAVC company I've ever dealt with.

SteelCityScreenPrint

Paradise answered my call late at night and made me an appointment for first thing in the morning and even showed up early. They crawled under my rental house through the dirt and mud to inform me that my landlord had me living in a dangerous environment. He was upfront and honest about everything and let me know the steps I needed to do to get my family out of this situation. No bandaid fixes from these guys, they do things in a professional manner and I couldn’t be more appreciative. Top notch customer service. Highly recommend!

Brian L

Love their service. They are very prompt and courteous. They get any issues resolved immediately and are amazing to work with!

glophers hicks

Jonathan was very professional and knowledgeable, with a great personality. I will be doing business in the future with his company. I immediately signed up with the company’s annual service plan.

Brian Motley

My unit for upstairs had a major leak in the evaporation coils. Jonathan and Matthew came over and spent an hour here investigating and giving me my options. I decided to replace the whole unit and they were here on a Saturday replacing the unit. The knowledge that Jonathan possessed was second to none. The experience was excellent I will be using them again and I highly recommend them.

Lauren E Means

Paradise Heating and Air was great to work with—professional, on time, and very thorough. They communicated clearly throughout the entire process and were upfront about pricing and exactly what they discovered was wrong. I’m very pleased with their service and will definitely use them again. Being on time was a huge plus as well!

Ronald L Speck

Great service, price, and quality workmanship! Highly recommend! I will use them again.

David Brainerd

Jonathan did a great job. Highly recommended.

Zac Goozee

Jonathan and team are hands down the best folks I have ever worked with in the home services industry. Reasonable prices, high quality work, great communication and responsiveness, 5 stars all around. Highly recommend.

Cassandra Moore

Always on time and very well please explain everything that they did

Audray Jones

First of all they are very courteous people. Secondly they gave me an appointment asap and was there right on time in which I was able to keep track of the arrival by text messages. They diagnosed the problem and it was resolved in less than 30mins. I am truly grateful for Paradise Heating and Air. Thank you for your service. Side note: they chose the best name for the company. I was in Paradise after the repair lol

Katherine Marshall

Extremely nice, on time, helpful and explanatory. Very professional. Thank you

Polly Norris

I honestly cannot tell you just how highly I recommend these folks. Five stars are not enough! They are friendly, professional, very competitively priced and a real pleasure to work with. I've had them out twice, once for a split unit in my sunroom and then today for my main unit and both times they did an exceptional job.

Charles Reynolds

Jonathon, as always, provided great service! He is very efficient and honest. Thanks Jonathon, Charles

Ralph Ozley

Jon showed up as planned and committed to. A big plus was that he had the components on his truck to fix the broken part. Had my heat running after a 1 hour service call. Yes, I would recommend Paradise Heating and Air ...5 Star rec.

Kevin

Thank you Paradise Heating and Air for your quick response, great customer service and fair price!

Robin O.

Jonathan and his staff were very communicative! Would highly recommend.

Cynthia Belyeu

We have had Jonathan and his capable team working on our A/c and Heating for several years. They are punctual, well mannered and reasonably priced. The work they have done including an A/C replacement has always been outstanding. Plus, we have appreciated their problem solving skills in helping our remaining old units get along from year to year. We are so grateful to have them a phone call away!

A.K. Powell

Scheduling was super easy and they were able to work me in quickly. Jonathan was so nice and explained things to me in a way I understood. They were also very quick but thorough

john norris

Johnathan and Matt very knowledgeable and professional. Addressed my problem and fixed at a very reasonable price. Would highly recommend.

Laurie Dunn

Always knowledgeable, respectful, and right on time!

Kyle & Joanna Baker

Jonathan was fantastic to work with! We had multiple quotes and opinions on some work we needed to get done and his recommendations and quote came in best and he had some recommendations others did not make that make us feel like he really cared about doing the right thing and really inspected our hvac situation. Jennifer and Gracie were also stellar! Will call them back and recommend to our friends!

Eileen Gibbs

Professional, on time, fair prices, great job!

Sandy Hicks

Being a first time customer I was extremely impressed with how punctual and professional the technicians are. I highly recommend Paradise Heating and Air

Perry Koonce

Jonathan provided another on-time, courteous and professional annual maintenance service call. Paradise Heating and Air provides great service at a great value.

Tom Brady

Paradise Heating and Air are the BEST in the area! They’re very responsive and adapted quickly to our needs. Highly Recommend!!

Monti Pres

Wonderful

Cory Wynn

Melanie Kettle

They scheduled me in a timely manner. The technician (Jonathan)was very professional, explained the system, and answered all my questions.

Steve S

I had paradise come out to get me started with their paradise maintenance package, and had them take a look at my attic because we had concerns with our insulation not being adequate. They didn’t try to over sell work I didn’t need, and were honest with what exactly was needed to get us back on track. Techs Jonathan and Matthew came out for the initial inspection and service and came back to do the attic insulation. They were patient and knowledgeable (I ask a lot of questions) and took their time. They found all the places that my system was leaking (out and in) air, fixed them, and then filled the attic. They kept the house clean and were respectful and had great attitudes the entire time. They have definitely earned my business, and I would recommend them to anyone looking for HVAC work. They are AWESOME!

Joshua Woodall

Jonathan provided excellent service and was extremely knowledgeable. He had our heat up and going in no time and also helped us with setting up functions on our thermostat while he was here!

Sam Sharples

Very prompt, respectful, thorough, and didn’t break the bank.

Danna Jones

Great service - always on time and very professional.

Chris Holland

Jonathan and the whole Paradise staff are professional, courteous, and fast. I had a system failure, and they were able to get to me quickly and diagnose the problem. Through Jonathan's research he discovered my system had a warrantied part needing replacement and saved me $1600. I would HIGHLY recommend Jonathan and the Paradise crew and will be using again!

KenH

Great service with very neat job. Highly recommend.

Nichole Pompey

Johnathan and his son came out quickly and repaired my air conditioner. He explained very clearly what the issue was and temporarily fixed my air while we waited on the warranty part from the manufacturer. Service and hospitality was excellent!

Rory Chrane

Update: May 2026 Paradise came and serviced my business and home this week per the service agreement I asked them to sign me up for. Excellent trustworthy people and processes yields a top level result. You can trust them too. Call them and see what I mean. From the first phone call, I was impressed, I spoke to Jennifer and on a follow up call, I spoke to Gracie. Both are related to the owner Jonathan who came out today and gave me a breakdown and an idea of what is needed and proposed how to go about doing a mini split, which I’m excited to get done, so much so that I wanted to give a review, even before the work begins which I’m sure will be excellent. He recommended a good brand Mitsubishi and explained why he chooses them, giving a very detailed explanation. Jonathan was very personable and efficient and I look forward to the job being completed and future business with this company.

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ISO 9000