Humidity

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Humidity refers to the amount of water vapor present in the air. It plays a big role in weather, comfort, and HVAC system performance. Higher humidity means more moisture in the air, while lower humidity means the air is drier. In HVAC systems, controlling humidity is important because it affects both how comfortable a space feels and how efficiently the system operates. For example, reducing indoor humidity in the summer can make the air feel cooler, even at a higher temperature, while maintaining proper humidity in the winter helps prevent overly dry air.

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Dwight McPeak

Quick response for broken AC. Found the problem quickly and was able to fix on the same visit. They also recommended some improvements based on another issue I was having. Overall great experience.

Ashley Ponter

We were very pleased with the service we received! The men were knowledgeable, honest, and timely. We would HIGHLY recommend this service!

SteelCityScreenPrint

Paradise answered my call late at night and made me an appointment for first thing in the morning and even showed up early. They crawled under my rental house through the dirt and mud to inform me that my landlord had me living in a dangerous environment. He was upfront and honest about everything and let me know the steps I needed to do to get my family out of this situation. No bandaid fixes from these guys, they do things in a professional manner and I couldn’t be more appreciative. Top notch customer service. Highly recommend!

Sandy Hicks

Being a first time customer I was extremely impressed with how punctual and professional the technicians are. I highly recommend Paradise Heating and Air

Rachael Cowan

Jonathan has always been very respectful and helpful when he comes to service our HVAC! They are prompt to get you on the schedule, have fair pricing, and he is great about explaining what he did to fix your problems. This is an honest company that makes you feel valued.

Alvin Hardy

Staff operated in true professionalism and integrity. It's such a relief to know there are still honest people out there. There level of customer service is rarely seen today. Thank you!

James Coco

Jonathan to the rescue! A quick response saved us from a miserable night. Jonathan had us fixed in a matter of minutes! Highly recommend!

A.K. Powell

Scheduling was super easy and they were able to work me in quickly. Jonathan was so nice and explained things to me in a way I understood. They were also very quick but thorough

Nancy Hollaway

Our AC was struggling a bit. Had another HVCA company come check it out first. Their recommendation was a whole new replacement unit. Bare minimum a $6000 repair job. Got a second opinion from Jonathan’s company, Paradise. All the unit needed was refrigerant. Saved us thousands !! We would recommend Paradise every day of the week and twice on Sunday.

Rory Chrane

From the first phone call, I was impressed, I spoke to Jennifer and on a follow up call, I spoke to Gracie. Both are related to the owner Jonathan who came out today and gave me a breakdown and an idea of what is needed and proposed how to go about doing a mini split, which I’m excited to get done, so much so that I wanted to give a review, even before the work begins which I’m sure will be excellent. He recommended a good brand Mitsubishi and explained why he chooses them, giving a very detailed explanation. Jonathan was very personable and efficient and I look forward to the job being completed and future business with this company.

Melanie Kettle

They scheduled me in a timely manner. The technician (Jonathan)was very professional, explained the system, and answered all my questions.

Sally Dykes

Am so pleased that I found these guys! Added insulation to my attic and replaced motor in a vent fan. They were so polite, prompt and reasonable in price ( not trying to sell you a bunch of fluff). Cleaned up great too! So nice in this day and time to work with professional , competent people that do what they say!

Deborah Atchison

Had what I thought was an issue with my furnace at MIDNIGHT and was in a panic trying to decipher what I thought was an error code. Called numerous places advertising 24/7 assistance and no one could/would help. Jonathan Perkinson with Paradise actually called me back, explained it all to me and kept me from shutting it all down on a cold night. So kind and helpful!!! Highly recommended!

samuel wilson

Tech was on time, very professional, courteous, knowledgeable addressed my concerns about the system. Will definitely be recommending Paradise Heating and Air.

Amanda Horsley

I had to leave another review for this company because we continue to be very impressed. Jonathan is an absolute pleasure to work with.

Laurie Dunn

Always knowledgeable, respectful, and right on time!

Ralph Ozley

Jon showed up as planned and committed to. A big plus was that he had the components on his truck to fix the broken part. Had my heat running after a 1 hour service call. Yes, I would recommend Paradise Heating and Air ...5 Star rec.

Kevin

Thank you Paradise Heating and Air for your quick response, great customer service and fair price!

Steve

Always polite. They were at my house at 8:30 pm making sure we had cool air.

Steve S

I had paradise come out to get me started with their paradise maintenance package, and had them take a look at my attic because we had concerns with our insulation not being adequate. They didn’t try to over sell work I didn’t need, and were honest with what exactly was needed to get us back on track. Techs Jonathan and Matthew came out for the initial inspection and service and came back to do the attic insulation. They were patient and knowledgeable (I ask a lot of questions) and took their time. They found all the places that my system was leaking (out and in) air, fixed them, and then filled the attic. They kept the house clean and were respectful and had great attitudes the entire time. They have definitely earned my business, and I would recommend them to anyone looking for HVAC work. They are AWESOME!

Blake Driskill

Excellent experience!

Pam Cain

Great, fast and professional service always!!

VWC

Amazing service and very helpful as well as willing to inform me of what was going on.

John Wright

The only company I'll use for HVAC. Jon and his team explain everything, do meticulous work, and clean up after the job is done. What more could you ask for? Thanks guys!

Katherine Marshall

Extremely nice, on time, helpful and explanatory. Very professional. Thank you

Kyle & Joanna Baker

Jonathan was fantastic to work with! We had multiple quotes and opinions on some work we needed to get done and his recommendations and quote came in best and he had some recommendations others did not make that make us feel like he really cared about doing the right thing and really inspected our hvac situation. Jennifer and Gracie were also stellar! Will call them back and recommend to our friends!

Brian L

Love their service. They are very prompt and courteous. They get any issues resolved immediately and are amazing to work with!

Kyndall Alexander

I would definitely recommend this company they were very knowledgeable and a decent price!

David Brainerd

Jonathan did a great job. Highly recommended.

Charles Reynolds

Jonathon, as always, provided great service! He is very efficient and honest. Thanks Jonathon, Charles

Dave Meyer

I was extremely impressed with Paradise Air and am very glad I found them. I have a very old HVAC system they needed some ducts and a condensate pump replaced. They were extremely thorough and clearly explained everything they planned on doing. The price was excellent given how much work they had to do in the crawlspace and the extra time they spent with me advising me on how to get as much out of my old system as I could. They weren’t there to try to sell me a new system. They were there to repair what I asked them to at a reasonable price and help me extend the life of my current system. I won’t even think of calling anyone else from now on.

Cheryl

It was a fluke I got them. I called to order a part, instead I got the best service of any HVAC service in the Birmingham area. Fast response, honest, efficient, and fairly priced. Professionals who care about their reputation. Thank you.

Nae Nae

I’ve used them several times now and they are always quick to respond, very polite and honest. I would highly recommend them.

John DiOrio

Jon and his team have renewed my faith in the HVAC industry. They service two homes with aging Heating & Cooling systems, and they've gone above & beyond in both cases. From surveying the attics for proper insulation, to accessing the basements and crawl space for any issues that might need to be addressed, I'm confident I'm in good hands with Paradise Heating & Air.

Christine Wilcox

They were great. Came out on a Thursday and looked at my system. Went over all of my options of repairs or replacements. Explained both the advantages and disadvantages of both options in detail so I could make an informed decision. Came back out the following Monday to do the work. Very friendly and knowledgeable staff.

Chase H

Quick service, fair price, and very thorough with explaining different options. Jonathan was straight and to the point without any sort of pushy sales talk which is rare in the HVAC industry today. Highly recommend!

Audray Jones

First of all they are very courteous people. Secondly they gave me an appointment asap and was there right on time in which I was able to keep track of the arrival by text messages. They diagnosed the problem and it was resolved in less than 30mins. I am truly grateful for Paradise Heating and Air. Thank you for your service. Side note: they chose the best name for the company. I was in Paradise after the repair lol

Eddie Dawson

Fast on time & courteous

Nichole Pompey

Johnathan and his son came out quickly and repaired my air conditioner. He explained very clearly what the issue was and temporarily fixed my air while we waited on the warranty part from the manufacturer. Service and hospitality was excellent!

Danna Jones

Great service - always on time and very professional.

mohannad azzam

Great service, assessed the issue in no time. Discussed all available options, extremely professional and friendly . Appreciated the help. Provided the best price .

Chris Holland

Jonathan and the whole Paradise staff are professional, courteous, and fast. I had a system failure, and they were able to get to me quickly and diagnose the problem. Through Jonathan's research he discovered my system had a warrantied part needing replacement and saved me $1600. I would HIGHLY recommend Jonathan and the Paradise crew and will be using again!

D. C. Smith

Replaced a furnace vent pipe and roof cap, Jonathan and Matt were competent technicians and explained everything to me clearly and the quote and the final price were the same. comparing quotes, they were very competitive and provided a high degree of professionalism on the job. Thank you very much.!

Cynthia Gillantine

Very professional, courtesy and helpful. We needed a part but no pressure to buy it. We will use them again.

Kofi Creme

My unit was not working and they were working with my relatives. I asked if they would take a look at mine and they did with no problem. They told me what the problem was an within 2 days they had my unit up and running!

Robert Dasenbrock

Monti Pres

Wonderful

Pat Turner

If only all of our consumer needs were met like the service provided by the team at Paradise Heating and Air. From the very cordial and helpful Paradise employee who answered our after-hours, weekend phone call to the technical service provided by Jonathan and Matthew on Monday - we couldn’t be more pleased. We were informed every step of the way via text of all pertinent information including: scheduled appointment time, tech arrival time with the id’s of technicians who would be performing the work. Jonathan and Matthew arrived five minutes earlier than the one hour scheduled window (no no-shows here), did what they had to do and didn’t use weaponry to determine labor costs. In a land where customers have seemingly been disregarded and led to die, the folks of Paradise have obviously seen themselves and decided to do things a different and better way.

Gayle Wroclawski

We've been doing a complete renovation of our family home of 30 years to sell and retire. We also needed to make sure we had adequate insulation and have the ductwork inspected. I called Paradise Heating and Air, and found that this was a service they could provide. They were very responsive. I had an estimate within a few days and the job completed the following week. They fixed anything that could become a problem and blew in the amount of insulation to meet the current Hoover building code. Jonathan was so friendly, explained everything that was done and the cost was very reasonable. In fact he talked me out of insulating an area that wasn't really needed!!! I couldn't be happier with the service, and feel good that everything is secure and to code. I highly recommend Jonathan and Paradise Heating and Air!!

Karen

Johnathan was great! We had a moisture problem in our kitchen cabinets that were on an interior wall. He spent a good amount of time figuring out what was going on, gave us a solution and answered all of our questions. A very good experience!

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Humidity