Charge

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In HVAC systems, “charge” refers to the process of adding or adjusting the amount of refrigerant in a system to ensure it operates correctly and efficiently. Refrigerant is the special chemical that absorbs and releases heat to cool or heat a space. Properly charging a system means ensuring the correct amount of refrigerant is present based on the manufacturer’s specifications. This term can also relate to refrigerant in a thermostatic expansion valve’s sensing bulb, which helps regulate the flow of refrigerant. If the charge is incorrect, the system may not cool or heat effectively and could even be damaged.

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Mark Hamblen

Did a very thorough job of servicing my system. Will use again.

Pheobe Hall

Tom Marvin

Jonathan and his crew are always quick to respond and on time. They always help me to understand what is going on with our AC and heating units. I get a concise explanation of what needs to be done. I have always gotten an honest answer about my current units and I have never gotten any pressure to replace the equipment that did not need replacing. It feels great to be able to trust the information you get from the people looking after your HVAC equipment, and that is what we get from Paradise. T. Marvin

Ramona Martin

Trustworthy and honest! I'm so thankful for the service I receive from Paradise Heating and Air. I am a repeat customer because I know Jonathan will not try to sell something I do not need. He explains any issues in detail leaving the decision up to me on whether or not to replace a part. Jonathan takes his time to make sure everything is in good working order before he leaves.He truly cares about his customers. I highly recommend keeping your unit(s) serviced twice a year. I am seeing the benefits on being proactive with this. It's totally worth it. I cannot rave enough about the customer service you receive from Paradise Heating and Air. Call them!!!

Cynthia Gillantine

Very professional, courtesy and helpful. We needed a part but no pressure to buy it. We will use them again.

Cynthia Belyeu

We have had Jonathan and his capable team working on our A/c and Heating for several years. They are punctual, well mannered and reasonably priced. The work they have done including an A/C replacement has always been outstanding. Plus, we have appreciated their problem solving skills in helping our remaining old units get along from year to year. We are so grateful to have them a phone call away!

John Wills

Great company to work with AGAIN! The minor issues found were carefully explained and resolved. We setup a biannual service plan to keep this 20 yr old house in tip top shape. This is the company you need to handle your HVAC needs.

Dana Gaudet

I recently had this company come out to my home because my unit wasn’t working, they had someone out the same day. Jonathan was extremely professional and knowledgeable, definitely recommend this company!!

Polly Norris

I honestly cannot tell you just how highly I recommend these folks. Five stars are not enough! They are friendly, professional, very competitively priced and a real pleasure to work with. I've had them out twice, once for a split unit in my sunroom and then today for my main unit and both times they did an exceptional job.

Pam Cain

Great, fast and professional service always!!

Blake Driskill

Excellent experience!

Amanda Horsley

These guys did great work for us! Installed a new HVAC system at a competitive price, were very respectful in my home, neat, and incredibly helpful. All around just a great experience.

Christine Wilcox

They were great. Came out on a Thursday and looked at my system. Went over all of my options of repairs or replacements. Explained both the advantages and disadvantages of both options in detail so I could make an informed decision. Came back out the following Monday to do the work. Very friendly and knowledgeable staff.

Natalia Nagorneac

We were in dire situation last last summer when our AC system went off with no repair really feasible. We took some time to shop around despite of awful heat in the house. Johnatan from Paradise Heating and Air is honest, articulate, skillful professional. He offered the best value and cost, the easiest ways to pay, and great service plan. I would recommend everyone to contact Johnatan and Paradise Heating and Air for the AC service.

Cheryl Kruse

I highly recommend Paradise Heating and Air. I contacted them to give me an estimate on adding more insulation to my attic. They were super responsive. They came out, gave me an estimate that I felt was very reasonable. In a very short time I was on their schedule. They showed up at the time they told me they would and they did a great job!! They even took care of the areas that were leaking heat. They are very personable, great to deal with. I am super pleased.

Sandy Hicks

Being a first time customer I was extremely impressed with how punctual and professional the technicians are. I highly recommend Paradise Heating and Air

M Sewall

Paradise was very responsive and was able to come same day. Very professional, nice and honest - would recommend to anyone!

Malachi Ray

Great honest and helpful people.

Karen

Johnathan was great! We had a moisture problem in our kitchen cabinets that were on an interior wall. He spent a good amount of time figuring out what was going on, gave us a solution and answered all of our questions. A very good experience!

Kyle & Joanna Baker

Jonathan was fantastic to work with! We had multiple quotes and opinions on some work we needed to get done and his recommendations and quote came in best and he had some recommendations others did not make that make us feel like he really cared about doing the right thing and really inspected our hvac situation. Jennifer and Gracie were also stellar! Will call them back and recommend to our friends!

Dwight McPeak

Quick response for broken AC. Found the problem quickly and was able to fix on the same visit. They also recommended some improvements based on another issue I was having. Overall great experience.

Kofi Creme

My unit was not working and they were working with my relatives. I asked if they would take a look at mine and they did with no problem. They told me what the problem was an within 2 days they had my unit up and running!

Audray Jones

First of all they are very courteous people. Secondly they gave me an appointment asap and was there right on time in which I was able to keep track of the arrival by text messages. They diagnosed the problem and it was resolved in less than 30mins. I am truly grateful for Paradise Heating and Air. Thank you for your service. Side note: they chose the best name for the company. I was in Paradise after the repair lol

Printella Thomas

Wonder job Persistent and thorough in evaluating the problem and correcting the problem

Misty Hughes

I had my new unit installed about a week ago. Johnathan was the best. It was effortless , perfect workmanship , on time. Explained everything! Thank you Paradise !! FIRST RATE. TOOK CARE OF ME ASAP. WILL USE IN FUTURE FOR NEW UNIT

Rachael Cowan

Jonathan has always been very respectful and helpful when he comes to service our HVAC! They are prompt to get you on the schedule, have fair pricing, and he is great about explaining what he did to fix your problems. This is an honest company that makes you feel valued.

Marianne Herman

Exactly what I needed!

Melanie Kettle

They scheduled me in a timely manner. The technician (Jonathan)was very professional, explained the system, and answered all my questions.

Alvin Hardy

Staff operated in true professionalism and integrity. It's such a relief to know there are still honest people out there. There level of customer service is rarely seen today. Thank you!

Melanie Authement

Honest and kind. Gave incredible price for work completed. Called and was able to come earlier than expected! Cannot recommend enough

Robby Brumberg

Charles Reynolds

Jonathon, as always, provided great service! He is very efficient and honest. Thanks Jonathon, Charles

Martha Neighbors

Paradise Heating & Air was conscientious about scheduling and doing a thorough job in installation and servicing.

Nae Nae

I’ve used them several times now and they are always quick to respond, very polite and honest. I would highly recommend them.

Robert Dasenbrock

Zac Goozee

Jonathan and team are hands down the best folks I have ever worked with in the home services industry. Reasonable prices, high quality work, great communication and responsiveness, 5 stars all around. Highly recommend.

Gayle Wroclawski

We've been doing a complete renovation of our family home of 30 years to sell and retire. We also needed to make sure we had adequate insulation and have the ductwork inspected. I called Paradise Heating and Air, and found that this was a service they could provide. They were very responsive. I had an estimate within a few days and the job completed the following week. They fixed anything that could become a problem and blew in the amount of insulation to meet the current Hoover building code. Jonathan was so friendly, explained everything that was done and the cost was very reasonable. In fact he talked me out of insulating an area that wasn't really needed!!! I couldn't be happier with the service, and feel good that everything is secure and to code. I highly recommend Jonathan and Paradise Heating and Air!!

Cassandra Moore

Always on time and very well please explain everything that they did

Adam Myers

One of our AC units decided to give up, or so we thought. We had several companies come out and give us a quote to replace our unit, all exceeding $13k. Paradise came out, and instead of just giving a price to replace it, they asked if they could tinker with the equipment. They had it fixed within 10 minutes!!! Paradise gave us a quote so we have an idea of the cost for when this ancient unit ACTUALLY dies, and it was $3k-$8k cheaper than our other quotes!!! They could have easily just given us a price for a new unit like everyone else. I appreciate that Paradise put forth the effort to figure out the problem, and saved us THOUSANDS!!!

Mary Cavett

Jonathan was great - AC suddenly went out and he was able to get over in 30 min and get it working again! Very knowledgeable and nice!

Perry Koonce

Jonathan provided another on-time, courteous and professional annual maintenance service call. Paradise Heating and Air provides great service at a great value.

Chris Mauck

Came out same day and explained the problem I was having and how best to fix it, and also what to look for to get ahead of any future issues before they get too bad

Chase H

Quick service, fair price, and very thorough with explaining different options. Jonathan was straight and to the point without any sort of pushy sales talk which is rare in the HVAC industry today. Highly recommend!

Ronald L Speck

Great service, price, and quality workmanship! Highly recommend! I will use them again.

Andrea Martin

5 stars! Look nowhere else for all of heating and cooling needs. Jonathan is amazing - experienced, reasonable and reliable. Look nowhere else!

Katherine Marshall

Extremely nice, on time, helpful and explanatory. Very professional. Thank you

Hector Orozco

VWC

Amazing service and very helpful as well as willing to inform me of what was going on.

glophers hicks

Jonathan was very professional and knowledgeable, with a great personality. I will be doing business in the future with his company. I immediately signed up with the company’s annual service plan.

Erica Harris

Highly recommend Jonathan and Matthew. They were able to come same day when my air stopped blowing cool air none other than the first week of consistent upper 80s weather. They were on time and from the brief description I shared over the phone they knew right where to start. They had the part that needed to be replaced and I had cool air flowing in less than an hour! Thanks guys will use you again.

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Charge