Passages in an HVAC system that serve as pathways for air to travel. Ducts are used for both delivering conditioned air (heated or cooled) to different parts of a building and removing stale or unconditioned air. They are typically made of materials like metal, fiberglass, or flexible plastic and are a crucial component of central HVAC systems to ensure proper airflow and indoor air quality.
just left us a 5 star review
Jonathan was great to work with. He came within a couple of hours after I called at around 4pm. and had us operational around 12 the next day (because he didn’t have a motor for my condensor and had to get one the next day). Will definitely use him again.
Jonathan and his crew are always quick to respond and on time. They always help me to understand what is going on with our AC and heating units. I get a concise explanation of what needs to be done. I have always gotten an honest answer about my current units and I have never gotten any pressure to replace the equipment that did not need replacing. It feels great to be able to trust the information you get from the people looking after your HVAC equipment, and that is what we get from Paradise. T. Marvin
One of our AC units decided to give up, or so we thought. We had several companies come out and give us a quote to replace our unit, all exceeding $13k. Paradise came out, and instead of just giving a price to replace it, they asked if they could tinker with the equipment. They had it fixed within 10 minutes!!! Paradise gave us a quote so we have an idea of the cost for when this ancient unit ACTUALLY dies, and it was $3k-$8k cheaper than our other quotes!!! They could have easily just given us a price for a new unit like everyone else. I appreciate that Paradise put forth the effort to figure out the problem, and saved us THOUSANDS!!!
Called Paradise on a Sunday(Father's Day) and got a call back and service/ repair the same day. They explained what was needed and did the necessary repairs. I have a nice cool home again.
Update: May 2026 Paradise came and serviced my business and home this week per the service agreement I asked them to sign me up for. Excellent trustworthy people and processes yields a top level result. You can trust them too. Call them and see what I mean. From the first phone call, I was impressed, I spoke to Jennifer and on a follow up call, I spoke to Gracie. Both are related to the owner Jonathan who came out today and gave me a breakdown and an idea of what is needed and proposed how to go about doing a mini split, which I’m excited to get done, so much so that I wanted to give a review, even before the work begins which I’m sure will be excellent. He recommended a good brand Mitsubishi and explained why he chooses them, giving a very detailed explanation. Jonathan was very personable and efficient and I look forward to the job being completed and future business with this company.
Jonathan provided another on-time, courteous and professional annual maintenance service call. Paradise Heating and Air provides great service at a great value.
Jonathon provides excellent service! Shows up on time, no mess, good at explaining the problem and does high quality work.
First of all they are very courteous people. Secondly they gave me an appointment asap and was there right on time in which I was able to keep track of the arrival by text messages. They diagnosed the problem and it was resolved in less than 30mins. I am truly grateful for Paradise Heating and Air. Thank you for your service. Side note: they chose the best name for the company. I was in Paradise after the repair lol
Jonathan was nothing more than stellar. Very engaging as well as very knowledgeable at his profession. I would highly recommend to anyone looking for HVAC services.
Wonderful
Jonathan provided excellent service and was extremely knowledgeable. He had our heat up and going in no time and also helped us with setting up functions on our thermostat while he was here!
Jonathan and his staff were very communicative! Would highly recommend.
Jon showed up as planned and committed to. A big plus was that he had the components on his truck to fix the broken part. Had my heat running after a 1 hour service call. Yes, I would recommend Paradise Heating and Air ...5 Star rec.
I honestly cannot tell you just how highly I recommend these folks. Five stars are not enough! They are friendly, professional, very competitively priced and a real pleasure to work with. I've had them out twice, once for a split unit in my sunroom and then today for my main unit and both times they did an exceptional job.
Professional, on time, fair prices, great job!
Has spring service. Right on time, got it in good shape. Professional. Highly recommend!
Paradise has become our go-to HVAC company. We have used them for several smaller repairs and they always provides a reasonable price and didn’t try to upsell replacing our 30 year old unit before we were ready. Then, when we were finally ready to replace our unit we got quotes from Paradise and several other companies. Paradise was by far the best value not only in terms of price but also unit brand and warranty. We even ran all of the quotes through AI and his came in 1st in terms of value, price and ROI! Great company overall - can always trust them to provide great, high quality work and reasonable prices.
Always on time and very well please explain everything that they did
Jonathan and team are hands down the best folks I have ever worked with in the home services industry. Reasonable prices, high quality work, great communication and responsiveness, 5 stars all around. Highly recommend.
We were very pleased with the service we received! The men were knowledgeable, honest, and timely. We would HIGHLY recommend this service!
Great service - always on time and very professional.
Replaced a furnace vent pipe and roof cap, Jonathan and Matt were competent technicians and explained everything to me clearly and the quote and the final price were the same. comparing quotes, they were very competitive and provided a high degree of professionalism on the job. Thank you very much.!
I was extremely impressed with Paradise Air and am very glad I found them. I have a very old HVAC system they needed some ducts and a condensate pump replaced. They were extremely thorough and clearly explained everything they planned on doing. The price was excellent given how much work they had to do in the crawlspace and the extra time they spent with me advising me on how to get as much out of my old system as I could. They weren’t there to try to sell me a new system. They were there to repair what I asked them to at a reasonable price and help me extend the life of my current system. I won’t even think of calling anyone else from now on.
Love their service. They are very prompt and courteous. They get any issues resolved immediately and are amazing to work with!
I had my new unit installed about a week ago. Johnathan was the best. It was effortless , perfect workmanship , on time. Explained everything! Thank you Paradise !! FIRST RATE. TOOK CARE OF ME ASAP. WILL USE IN FUTURE FOR NEW UNIT
My unit for upstairs had a major leak in the evaporation coils. Jonathan and Matthew came over and spent an hour here investigating and giving me my options. I decided to replace the whole unit and they were here on a Saturday replacing the unit. The knowledge that Jonathan possessed was second to none. The experience was excellent I will be using them again and I highly recommend them.
Jonathan is highly technical, knowledgable, and efficient. I wish I had known his company years ago. I highly recommend Paradise for all heating and air needs.
Paradise Heating and Air are the BEST in the area! They’re very responsive and adapted quickly to our needs. Highly Recommend!!
My unit was not working and they were working with my relatives. I asked if they would take a look at mine and they did with no problem. They told me what the problem was an within 2 days they had my unit up and running!
I called at the end of the workday on Friday when we arrived back home from a trip and the temp in our house was 114! We had, fast, fair service and were cooling off within the hour I had called. Excellent experience!
Awesome customer service. Exceeded my expectations compared to past experiences with different companies
Jonathan did a great job. Highly recommended.
Thank you Paradise Heating and Air for your quick response, great customer service and fair price!
Jonathan was very professional and knowledgeable, with a great personality. I will be doing business in the future with his company. I immediately signed up with the company’s annual service plan.
I recently had this company come out to my home because my unit wasn’t working, they had someone out the same day. Jonathan was extremely professional and knowledgeable, definitely recommend this company!!
I had to leave another review for this company because we continue to be very impressed. Jonathan is an absolute pleasure to work with.
If you are having any HVAC issues please do not hesitate to call Paradise Heating and Air. Mr. Jonathan and his team were quick and provided answers to all my questions. I appreciate how quick they came out and fixed my issue being that we have had some extremely hot temperatures lately. I look forward to working with them in the future. I will be recommending them to anyone who has an issue. Thanks again to Paradise Heating and Air.
They scheduled me in a timely manner. The technician (Jonathan)was very professional, explained the system, and answered all my questions.
Amazing service and very helpful as well as willing to inform me of what was going on.
Great service, price, and quality workmanship! Highly recommend! I will use them again.
Jonathon, as always, provided great service! He is very efficient and honest. Thanks Jonathon, Charles
Explained options in detail in a way that I easily understood. No pressure to do unnecessary work. Very nice and professional team.
Jonathan was very knowledgeable and friendly. Appreciated his candor and non-salesy guidance. We will be using them again.
We had Jonathan out to service our unit today. The service was quick and efficient! Jonathan’s experience speaks for itself! We highly recommend Paradise Heating and Air for all your HVAC needs. Trevor and Edna Cumbee-Montieth Hoover, AL
Very professional and knowledgeable. No need to look over their shoulder. Very satisfied with their work.
Tech was on time, very professional, courteous, knowledgeable addressed my concerns about the system. Will definitely be recommending Paradise Heating and Air.
