NATE Certification

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NATE Certification is a certification program provided by North American Technician Excellence (NATE), designed to test and validate the real-world knowledge and skills of HVAC technicians and installers. It is widely recognized within the HVAC industry as a mark of technical competency. Achieving NATE certification demonstrates that a technician has passed rigorous, independent testing and possesses the expertise needed to install, maintain, and service HVAC systems effectively and safely.

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glophers hicks

Jonathan was very professional and knowledgeable, with a great personality. I will be doing business in the future with his company. I immediately signed up with the company’s annual service plan.

SteelCityScreenPrint

Paradise answered my call late at night and made me an appointment for first thing in the morning and even showed up early. They crawled under my rental house through the dirt and mud to inform me that my landlord had me living in a dangerous environment. He was upfront and honest about everything and let me know the steps I needed to do to get my family out of this situation. No bandaid fixes from these guys, they do things in a professional manner and I couldn’t be more appreciative. Top notch customer service. Highly recommend!

Audray Jones

First of all they are very courteous people. Secondly they gave me an appointment asap and was there right on time in which I was able to keep track of the arrival by text messages. They diagnosed the problem and it was resolved in less than 30mins. I am truly grateful for Paradise Heating and Air. Thank you for your service. Side note: they chose the best name for the company. I was in Paradise after the repair lol

Bryan Sutton

Ralph Ozley

Jon showed up as planned and committed to. A big plus was that he had the components on his truck to fix the broken part. Had my heat running after a 1 hour service call. Yes, I would recommend Paradise Heating and Air ...5 Star rec.

Mary Cavett

Paradise has become our go-to HVAC company. We have used them for several smaller repairs and they always provides a reasonable price and didn’t try to upsell replacing our 30 year old unit before we were ready. Then, when we were finally ready to replace our unit we got quotes from Paradise and several other companies. Paradise was by far the best value not only in terms of price but also unit brand and warranty. We even ran all of the quotes through AI and his came in 1st in terms of value, price and ROI! Great company overall - can always trust them to provide great, high quality work and reasonable prices.

Marianne Herman

Jonathan is highly technical, knowledgable, and efficient. I wish I had known his company years ago. I highly recommend Paradise for all heating and air needs.

M Sewall

Paradise was very responsive and was able to come same day. Very professional, nice and honest - would recommend to anyone!

Steve S

I had paradise come out to get me started with their paradise maintenance package, and had them take a look at my attic because we had concerns with our insulation not being adequate. They didn’t try to over sell work I didn’t need, and were honest with what exactly was needed to get us back on track. Techs Jonathan and Matthew came out for the initial inspection and service and came back to do the attic insulation. They were patient and knowledgeable (I ask a lot of questions) and took their time. They found all the places that my system was leaking (out and in) air, fixed them, and then filled the attic. They kept the house clean and were respectful and had great attitudes the entire time. They have definitely earned my business, and I would recommend them to anyone looking for HVAC work. They are AWESOME!

Ruthie McNeil

I was fortunately able to get an appointment for the next day. Jonathan & Austin were prompt and kept me advised of their arrival. They quickly found the problem with my "heat" and were able to fix it without problems. They were very friendly and professional, and I felt that their pricing was fair and reasonable. Thanks again, Guys! UPDATE: I once again had a very good visit from Paradise Heating & Air - they are very prompt and reliable and do an efficient job - thanks once again! I definitely recommend these nice guys!!!

Eddie Dawson

Fast on time & courteous

Nancy Hollaway

Most honest, knowledgeable and affordable HAVC company I've ever dealt with.

VWC

Amazing service and very helpful as well as willing to inform me of what was going on.

Songwei Wu

Joshua Woodall

Jonathan provided excellent service and was extremely knowledgeable. He had our heat up and going in no time and also helped us with setting up functions on our thermostat while he was here!

mohannad azzam

Great service, assessed the issue in no time. Discussed all available options, extremely professional and friendly . Appreciated the help. Provided the best price .

Amy Graham

Has spring service. Right on time, got it in good shape. Professional. Highly recommend!

B. Keith Putt

Excellent company! Jonathan and Matt were professional, friendly, and extremely efficient. They had my HVAC system replaced in 4 hours! If my other unit ever bites the dust, they will be the ones I call for a new one!! I highly recommend them.

Irv Fietz

Jonathon provides excellent service! Shows up on time, no mess, good at explaining the problem and does high quality work.

Robin O.

Jonathan and his staff were very communicative! Would highly recommend.

Jessica VanLandingham

He was on time and got the insulation job done quickly. I had contracted with another company who no-showed twice, so being able to call Paradise and get it done within a short time was great.

PARTHA GHOSAL

Very professional and knowledgeable. No need to look over their shoulder. Very satisfied with their work.

D. C. Smith

Replaced a furnace vent pipe and roof cap, Jonathan and Matt were competent technicians and explained everything to me clearly and the quote and the final price were the same. comparing quotes, they were very competitive and provided a high degree of professionalism on the job. Thank you very much.!

Dana Gaudet

I recently had this company come out to my home because my unit wasn’t working, they had someone out the same day. Jonathan was extremely professional and knowledgeable, definitely recommend this company!!

samuel wilson

Tech was on time, very professional, courteous, knowledgeable addressed my concerns about the system. Will definitely be recommending Paradise Heating and Air.

Laurie Dunn

Always knowledgeable, respectful, and right on time!

Kelly Rowe

Explained options in detail in a way that I easily understood. No pressure to do unnecessary work. Very nice and professional team.

Donna Butler

On time. Responsive. Seemed confident with expertise. Explained issues well. Serviced and repaired older ac system and did not try to sell me a new one. Kept everyone cool for Mothers Day.

john DiOrio

Jonathan and the Paradise team are the best. In my 50 yrs of home ownership, I haven't had anyone I've trusted more. My wife and I downsized recently, and Jonathan helped us upgrade old to new heating & air units, including thermostats and attic insulation. Paradise Heating & Air is a great company... glad we found them years ago.

alphonse wilson

Lauren E Means

Paradise Heating and Air was great to work with—professional, on time, and very thorough. They communicated clearly throughout the entire process and were upfront about pricing and exactly what they discovered was wrong. I’m very pleased with their service and will definitely use them again. Being on time was a huge plus as well!

Colin Quarello

Jonathan has serviced our AC unit for many years and I continue to trust his expertise. I would recommend him to anyone seeking an honest and fair HVAC company.

James Coco

Jonathan to the rescue! A quick response saved us from a miserable night. Jonathan had us fixed in a matter of minutes! Highly recommend!

Sam Sharples

Very prompt, respectful, thorough, and didn’t break the bank.

cat callahan

Excellent service, very kind, and very reasonably priced. Went the extra mile to help me out. Really appreciate you guys!

KenH

Great service with very neat job. Highly recommend.

Zac Goozee

Jonathan and team are hands down the best folks I have ever worked with in the home services industry. Reasonable prices, high quality work, great communication and responsiveness, 5 stars all around. Highly recommend.

Kyle & Joanna Baker

Jonathan was fantastic to work with! We had multiple quotes and opinions on some work we needed to get done and his recommendations and quote came in best and he had some recommendations others did not make that make us feel like he really cared about doing the right thing and really inspected our hvac situation. Jennifer and Gracie were also stellar! Will call them back and recommend to our friends!

Katherine Marshall

Extremely nice, on time, helpful and explanatory. Very professional. Thank you

Amanda Horsley

I had to leave another review for this company because we continue to be very impressed. Jonathan is an absolute pleasure to work with.

J. Chapman

Jonathan was great to work with. He came within a couple of hours after I called at around 4pm. and had us operational around 12 the next day (because he didn’t have a motor for my condensor and had to get one the next day). Will definitely use him again.

Ken Little

Awesome Work! Great Experience with Jonathan and Paradise Heating and Cooling Great experience from Jonathan and Christian! Job: Disassemble and remove old attic ductwork and install new ductwork and runs. Install Accuclean air filter in both attic and main floor systems. Install new smart thermostat and attic insulation infill. 1. Honest assessment of what is needed and more importantly, what is not needed. And not just trying to sell the most expensive option. 2. Competitive and reasonable quote. 3. I asked about radiant heat treatment as an add on, but he said while they could do it, it would not have efficient results and not worth the investment since I had a high hip roof and large attic area. 4. Great work ethic and work product. Duct system, filtering system and thermostat expertly installed, set up and running effectively. 5. All interactions cordial, efficient and polite. 6. Punctual in accordance with automated notices about arrival and appointment reminders 7. Clean work - brought coverings to reduce tracking of insulation through house areas traversed. Cleaned any evidence of insulation. 8. Works relatively quietly. No loud talk or music. 9. Small footprint on street. One van. I expected van and trailer. New materials brought in, unloaded and installed while old duct system all loaded up and removed. Very efficient. Overall, fantastic experience and is highly recommended.

john norris

Johnathan and Matt very knowledgeable and professional. Addressed my problem and fixed at a very reasonable price. Would highly recommend.

Pam Cain

Great, fast and professional service always!!

Melanie Zumm

Michael Semon

Great service, very professional! Highly recommend.

Cynthia Belyeu

We have had Jonathan and his capable team working on our A/c and Heating for several years. They are punctual, well mannered and reasonably priced. The work they have done including an A/C replacement has always been outstanding. Plus, we have appreciated their problem solving skills in helping our remaining old units get along from year to year. We are so grateful to have them a phone call away!

Cory Wynn

Nichole Pompey

Johnathan and his son came out quickly and repaired my air conditioner. He explained very clearly what the issue was and temporarily fixed my air while we waited on the warranty part from the manufacturer. Service and hospitality was excellent!

Gayle Wroclawski

We've been doing a complete renovation of our family home of 30 years to sell and retire. We also needed to make sure we had adequate insulation and have the ductwork inspected. I called Paradise Heating and Air, and found that this was a service they could provide. They were very responsive. I had an estimate within a few days and the job completed the following week. They fixed anything that could become a problem and blew in the amount of insulation to meet the current Hoover building code. Jonathan was so friendly, explained everything that was done and the cost was very reasonable. In fact he talked me out of insulating an area that wasn't really needed!!! I couldn't be happier with the service, and feel good that everything is secure and to code. I highly recommend Jonathan and Paradise Heating and Air!!

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NATE Certification