National Environmental Balancing Bureau

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The National Environmental Balancing Bureau (NEBB) is a professional organization that develops and maintains high standards for testing, adjusting, and balancing (TAB) of HVAC systems. NEBB certifies both individuals and companies, ensuring they have the expertise and tools to properly evaluate and optimize HVAC system performance, including air and water flow, to meet design specifications and improve energy efficiency. They also provide training, resources, and industry-recognized certifications for professionals in fields such as building systems commissioning and sound and vibration measurement.

Glossary: NEBB

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John DiOrio

Jon and his team have renewed my faith in the HVAC industry. They service two homes with aging Heating & Cooling systems, and they've gone above & beyond in both cases. From surveying the attics for proper insulation, to accessing the basements and crawl space for any issues that might need to be addressed, I'm confident I'm in good hands with Paradise Heating & Air.

Nae Nae

I’ve used them several times now and they are always quick to respond, very polite and honest. I would highly recommend them.

Danna Jones

Great service - always on time and very professional.

Kevin

Thank you Paradise Heating and Air for your quick response, great customer service and fair price!

Andrea Martin

5 stars! Look nowhere else for all of heating and cooling needs. Jonathan is amazing - experienced, reasonable and reliable. Look nowhere else!

Amy Graham

Has spring service. Right on time, got it in good shape. Professional. Highly recommend!

Melanie Authement

Honest and kind. Gave incredible price for work completed. Called and was able to come earlier than expected! Cannot recommend enough

D. C. Smith

Replaced a furnace vent pipe and roof cap, Jonathan and Matt were competent technicians and explained everything to me clearly and the quote and the final price were the same. comparing quotes, they were very competitive and provided a high degree of professionalism on the job. Thank you very much.!

M Sewall

Paradise was very responsive and was able to come same day. Very professional, nice and honest - would recommend to anyone!

mohannad azzam

Great service, assessed the issue in no time. Discussed all available options, extremely professional and friendly . Appreciated the help. Provided the best price .

Polly Norris

I honestly cannot tell you just how highly I recommend these folks. Five stars are not enough! They are friendly, professional, very competitively priced and a real pleasure to work with. I've had them out twice, once for a split unit in my sunroom and then today for my main unit and both times they did an exceptional job.

Jessica VanLandingham

He was on time and got the insulation job done quickly. I had contracted with another company who no-showed twice, so being able to call Paradise and get it done within a short time was great.

Melanie Kettle

They scheduled me in a timely manner. The technician (Jonathan)was very professional, explained the system, and answered all my questions.

john norris

Johnathan and Matt very knowledgeable and professional. Addressed my problem and fixed at a very reasonable price. Would highly recommend.

samuel wilson

Tech was on time, very professional, courteous, knowledgeable addressed my concerns about the system. Will definitely be recommending Paradise Heating and Air.

Misty Hughes

I had my new unit installed about a week ago. Johnathan was the best. It was effortless , perfect workmanship , on time. Explained everything! Thank you Paradise !! FIRST RATE. TOOK CARE OF ME ASAP. WILL USE IN FUTURE FOR NEW UNIT

DIONDRA ROBINSON

If you are having any HVAC issues please do not hesitate to call Paradise Heating and Air. Mr. Jonathan and his team were quick and provided answers to all my questions. I appreciate how quick they came out and fixed my issue being that we have had some extremely hot temperatures lately. I look forward to working with them in the future. I will be recommending them to anyone who has an issue. Thanks again to Paradise Heating and Air.

SteelCityScreenPrint

Paradise answered my call late at night and made me an appointment for first thing in the morning and even showed up early. They crawled under my rental house through the dirt and mud to inform me that my landlord had me living in a dangerous environment. He was upfront and honest about everything and let me know the steps I needed to do to get my family out of this situation. No bandaid fixes from these guys, they do things in a professional manner and I couldn’t be more appreciative. Top notch customer service. Highly recommend!

Glenn Cox

Paradise Heating & Air are always on time, friendly, & do a professional job.

Nichole Pompey

Johnathan and his son came out quickly and repaired my air conditioner. He explained very clearly what the issue was and temporarily fixed my air while we waited on the warranty part from the manufacturer. Service and hospitality was excellent!

Eileen Gibbs

Professional, on time, fair prices, great job!

Kyle & Joanna Baker

Jonathan was fantastic to work with! We had multiple quotes and opinions on some work we needed to get done and his recommendations and quote came in best and he had some recommendations others did not make that make us feel like he really cared about doing the right thing and really inspected our hvac situation. Jennifer and Gracie were also stellar! Will call them back and recommend to our friends!

A.K. Powell

Scheduling was super easy and they were able to work me in quickly. Jonathan was so nice and explained things to me in a way I understood. They were also very quick but thorough

VWC

Amazing service and very helpful as well as willing to inform me of what was going on.

Blake Driskill

Excellent experience!

Robert Dasenbrock

Karen

Johnathan was great! We had a moisture problem in our kitchen cabinets that were on an interior wall. He spent a good amount of time figuring out what was going on, gave us a solution and answered all of our questions. A very good experience!

Joshua Woodall

Jonathan provided excellent service and was extremely knowledgeable. He had our heat up and going in no time and also helped us with setting up functions on our thermostat while he was here!

Kelly Rowe

Explained options in detail in a way that I easily understood. No pressure to do unnecessary work. Very nice and professional team.

Alvin Hardy

Staff operated in true professionalism and integrity. It's such a relief to know there are still honest people out there. There level of customer service is rarely seen today. Thank you!

Christine Wilcox

They were great. Came out on a Thursday and looked at my system. Went over all of my options of repairs or replacements. Explained both the advantages and disadvantages of both options in detail so I could make an informed decision. Came back out the following Monday to do the work. Very friendly and knowledgeable staff.

Brian Motley

My unit for upstairs had a major leak in the evaporation coils. Jonathan and Matthew came over and spent an hour here investigating and giving me my options. I decided to replace the whole unit and they were here on a Saturday replacing the unit. The knowledge that Jonathan possessed was second to none. The experience was excellent I will be using them again and I highly recommend them.

Brian L

Love their service. They are very prompt and courteous. They get any issues resolved immediately and are amazing to work with!

Carole Grimes

Called Paradise on a Sunday(Father's Day) and got a call back and service/ repair the same day. They explained what was needed and did the necessary repairs. I have a nice cool home again.

John Wills

Great company to work with AGAIN! The minor issues found were carefully explained and resolved. We setup a biannual service plan to keep this 20 yr old house in tip top shape. This is the company you need to handle your HVAC needs.

Printella Thomas

Wonder job Persistent and thorough in evaluating the problem and correcting the problem

Zac Goozee

Jonathan and team are hands down the best folks I have ever worked with in the home services industry. Reasonable prices, high quality work, great communication and responsiveness, 5 stars all around. Highly recommend.

alphonse wilson

Hector Orozco

Dana Gaudet

I recently had this company come out to my home because my unit wasn’t working, they had someone out the same day. Jonathan was extremely professional and knowledgeable, definitely recommend this company!!

Cory Wynn

Monti Pres

Wonderful

Laurie Dunn

Always knowledgeable, respectful, and right on time!

Lauren E Means

Paradise Heating and Air was great to work with—professional, on time, and very thorough. They communicated clearly throughout the entire process and were upfront about pricing and exactly what they discovered was wrong. I’m very pleased with their service and will definitely use them again. Being on time was a huge plus as well!

Ronald L Speck

Great service, price, and quality workmanship! Highly recommend! I will use them again.

Yan Zhu

Jonathan came by and discussed my problem with me. He was professional and gave me helpful suggestions. He did not even charge me for his time. It was a pleasure to work with them, please give the company a try.

chip nieder

Always on time, easy to communicate, finest quality of workmanship and character, affordable pricing. Highly recommended.

Audray Jones

First of all they are very courteous people. Secondly they gave me an appointment asap and was there right on time in which I was able to keep track of the arrival by text messages. They diagnosed the problem and it was resolved in less than 30mins. I am truly grateful for Paradise Heating and Air. Thank you for your service. Side note: they chose the best name for the company. I was in Paradise after the repair lol

Linda Thompson

Jonathan and his helper were awesome. Keeping us informed as to what they were doing as they replaced our heating and air units. They were pleasant to have around and did a great job. They not only left the areas clean they hauled off all the old equipment. We would highly recommended them to everyone.

Katherine Marshall

Extremely nice, on time, helpful and explanatory. Very professional. Thank you

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National Environmental Balancing Bureau