UL stands for Underwriters Laboratories, a globally recognized safety certification organization. UL develops standards and tests products, systems, and components to ensure they meet safety and performance requirements. In the HVAC industry, UL certifications are crucial for verifying that equipment such as furnaces, air conditioners, and other components are designed and manufactured to operate safely and reliably.
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just left us a 5 star review
Jonathan did a great job. Highly recommended.
Love their service. They are very prompt and courteous. They get any issues resolved immediately and are amazing to work with!
Update: May 2026 Paradise came and serviced my business and home this week per the service agreement I asked them to sign me up for. Excellent trustworthy people and processes yields a top level result. You can trust them too. Call them and see what I mean. From the first phone call, I was impressed, I spoke to Jennifer and on a follow up call, I spoke to Gracie. Both are related to the owner Jonathan who came out today and gave me a breakdown and an idea of what is needed and proposed how to go about doing a mini split, which I’m excited to get done, so much so that I wanted to give a review, even before the work begins which I’m sure will be excellent. He recommended a good brand Mitsubishi and explained why he chooses them, giving a very detailed explanation. Jonathan was very personable and efficient and I look forward to the job being completed and future business with this company.
Jonathan and the guys did a fast and efficient job fixing our ac. Always a worry when it goes out at the start of summer in Alabama. I highly recommend paradise heating and air to fix your ac problem. Communicated arrival time, explained the issue thoroughly, also didn't break the bank! Thanks again paradise!
Johnathan was great! We had a moisture problem in our kitchen cabinets that were on an interior wall. He spent a good amount of time figuring out what was going on, gave us a solution and answered all of our questions. A very good experience!
Johnathan and Matt very knowledgeable and professional. Addressed my problem and fixed at a very reasonable price. Would highly recommend.
Wonder job Persistent and thorough in evaluating the problem and correcting the problem
I called at the end of the workday on Friday when we arrived back home from a trip and the temp in our house was 114! We had, fast, fair service and were cooling off within the hour I had called. Excellent experience!
Jonathon, as always, provided great service! He is very efficient and honest. Thanks Jonathon, Charles
We were very pleased with the service we received! The men were knowledgeable, honest, and timely. We would HIGHLY recommend this service!
Has spring service. Right on time, got it in good shape. Professional. Highly recommend!
Johnathan and his son came out quickly and repaired my air conditioner. He explained very clearly what the issue was and temporarily fixed my air while we waited on the warranty part from the manufacturer. Service and hospitality was excellent!
We have had Jonathan and his capable team working on our A/c and Heating for several years. They are punctual, well mannered and reasonably priced. The work they have done including an A/C replacement has always been outstanding. Plus, we have appreciated their problem solving skills in helping our remaining old units get along from year to year. We are so grateful to have them a phone call away!
Explained options in detail in a way that I easily understood. No pressure to do unnecessary work. Very nice and professional team.
I was fortunately able to get an appointment for the next day. Jonathan & Austin were prompt and kept me advised of their arrival. They quickly found the problem with my "heat" and were able to fix it without problems. They were very friendly and professional, and I felt that their pricing was fair and reasonable. Thanks again, Guys! UPDATE: I once again had a very good visit from Paradise Heating & Air - they are very prompt and reliable and do an efficient job - thanks once again! I definitely recommend these nice guys!!!
I honestly cannot tell you just how highly I recommend these folks. Five stars are not enough! They are friendly, professional, very competitively priced and a real pleasure to work with. I've had them out twice, once for a split unit in my sunroom and then today for my main unit and both times they did an exceptional job.
Jonathan provided excellent service and was extremely knowledgeable. He had our heat up and going in no time and also helped us with setting up functions on our thermostat while he was here!
Jonathan to the rescue! A quick response saved us from a miserable night. Jonathan had us fixed in a matter of minutes! Highly recommend!
Highly recommend Jonathan and Matthew. They were able to come same day when my air stopped blowing cool air none other than the first week of consistent upper 80s weather. They were on time and from the brief description I shared over the phone they knew right where to start. They had the part that needed to be replaced and I had cool air flowing in less than an hour! Thanks guys will use you again.
Professional, on time, fair prices, great job!
Wonderful
Being a first time customer I was extremely impressed with how punctual and professional the technicians are. I highly recommend Paradise Heating and Air
My unit for upstairs had a major leak in the evaporation coils. Jonathan and Matthew came over and spent an hour here investigating and giving me my options. I decided to replace the whole unit and they were here on a Saturday replacing the unit. The knowledge that Jonathan possessed was second to none. The experience was excellent I will be using them again and I highly recommend them.
Always knowledgeable, respectful, and right on time!
I’ve used them several times now and they are always quick to respond, very polite and honest. I would highly recommend them.
Jonathan was fantastic to work with! We had multiple quotes and opinions on some work we needed to get done and his recommendations and quote came in best and he had some recommendations others did not make that make us feel like he really cared about doing the right thing and really inspected our hvac situation. Jennifer and Gracie were also stellar! Will call them back and recommend to our friends!
The only company I'll use for HVAC. Jon and his team explain everything, do meticulous work, and clean up after the job is done. What more could you ask for? Thanks guys!
My unit was not working and they were working with my relatives. I asked if they would take a look at mine and they did with no problem. They told me what the problem was an within 2 days they had my unit up and running!
Did a very thorough job of servicing my system. Will use again.
Thank you Paradise Heating and Air for your quick response, great customer service and fair price!
Jonathan provided another on-time, courteous and professional annual maintenance service call. Paradise Heating and Air provides great service at a great value.
Extremely nice, on time, helpful and explanatory. Very professional. Thank you
Always on time, easy to communicate, finest quality of workmanship and character, affordable pricing. Highly recommended.
On time, knowledgeable and friendly.
They were great. Came out on a Thursday and looked at my system. Went over all of my options of repairs or replacements. Explained both the advantages and disadvantages of both options in detail so I could make an informed decision. Came back out the following Monday to do the work. Very friendly and knowledgeable staff.
These guys are great and go above and beyond. They serviced my two adjacent townhomes, were quick, and had great communication. I will recommend them to everyone I know!!
First of all they are very courteous people. Secondly they gave me an appointment asap and was there right on time in which I was able to keep track of the arrival by text messages. They diagnosed the problem and it was resolved in less than 30mins. I am truly grateful for Paradise Heating and Air. Thank you for your service. Side note: they chose the best name for the company. I was in Paradise after the repair lol
Jonathan was very professional and knowledgeable, with a great personality. I will be doing business in the future with his company. I immediately signed up with the company’s annual service plan.
Amazing service and very helpful as well as willing to inform me of what was going on.
Jonathan and his crew are always quick to respond and on time. They always help me to understand what is going on with our AC and heating units. I get a concise explanation of what needs to be done. I have always gotten an honest answer about my current units and I have never gotten any pressure to replace the equipment that did not need replacing. It feels great to be able to trust the information you get from the people looking after your HVAC equipment, and that is what we get from Paradise. T. Marvin
Great, fast and professional service always!!
Paradise Heating & Air are always on time, friendly, & do a professional job.
One of our AC units decided to give up, or so we thought. We had several companies come out and give us a quote to replace our unit, all exceeding $13k. Paradise came out, and instead of just giving a price to replace it, they asked if they could tinker with the equipment. They had it fixed within 10 minutes!!! Paradise gave us a quote so we have an idea of the cost for when this ancient unit ACTUALLY dies, and it was $3k-$8k cheaper than our other quotes!!! They could have easily just given us a price for a new unit like everyone else. I appreciate that Paradise put forth the effort to figure out the problem, and saved us THOUSANDS!!!
Paradise answered my call late at night and made me an appointment for first thing in the morning and even showed up early. They crawled under my rental house through the dirt and mud to inform me that my landlord had me living in a dangerous environment. He was upfront and honest about everything and let me know the steps I needed to do to get my family out of this situation. No bandaid fixes from these guys, they do things in a professional manner and I couldn’t be more appreciative. Top notch customer service. Highly recommend!
Honest and kind. Gave incredible price for work completed. Called and was able to come earlier than expected! Cannot recommend enough
Jonathan came by and discussed my problem with me. He was professional and gave me helpful suggestions. He did not even charge me for his time. It was a pleasure to work with them, please give the company a try.
Good service.
