UL stands for Underwriters Laboratories, a globally recognized safety certification organization. UL develops standards and tests products, systems, and components to ensure they meet safety and performance requirements. In the HVAC industry, UL certifications are crucial for verifying that equipment such as furnaces, air conditioners, and other components are designed and manufactured to operate safely and reliably.
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just left us a 5 star review
Very professional, courtesy and helpful. We needed a part but no pressure to buy it. We will use them again.
I’ve used them several times now and they are always quick to respond, very polite and honest. I would highly recommend them.
Jonathan was very professional and knowledgeable, with a great personality. I will be doing business in the future with his company. I immediately signed up with the company’s annual service plan.
Love their service. They are very prompt and courteous. They get any issues resolved immediately and are amazing to work with!
Johnathan was great! We had a moisture problem in our kitchen cabinets that were on an interior wall. He spent a good amount of time figuring out what was going on, gave us a solution and answered all of our questions. A very good experience!
Scheduling was super easy and they were able to work me in quickly. Jonathan was so nice and explained things to me in a way I understood. They were also very quick but thorough
The only company I'll use for HVAC. Jon and his team explain everything, do meticulous work, and clean up after the job is done. What more could you ask for? Thanks guys!
Paradise ALWAYS delivers high quality service! I love the honesty and integrity of this company. Paradise is without a doubt my first choice for all my heating and air needs!
Professional, on time, fair prices, great job!
Jonathan did a great job. Highly recommended.
I had to leave another review for this company because we continue to be very impressed. Jonathan is an absolute pleasure to work with.
Jonathan came by and discussed my problem with me. He was professional and gave me helpful suggestions. He did not even charge me for his time. It was a pleasure to work with them, please give the company a try.
Called Paradise on a Sunday(Father's Day) and got a call back and service/ repair the same day. They explained what was needed and did the necessary repairs. I have a nice cool home again.
Jonathan and the whole Paradise staff are professional, courteous, and fast. I had a system failure, and they were able to get to me quickly and diagnose the problem. Through Jonathan's research he discovered my system had a warrantied part needing replacement and saved me $1600. I would HIGHLY recommend Jonathan and the Paradise crew and will be using again!
Staff operated in true professionalism and integrity. It's such a relief to know there are still honest people out there. There level of customer service is rarely seen today. Thank you!
Good service.
Explained options in detail in a way that I easily understood. No pressure to do unnecessary work. Very nice and professional team.
Always knowledgeable, respectful, and right on time!
Great company to work with AGAIN! The minor issues found were carefully explained and resolved. We setup a biannual service plan to keep this 20 yr old house in tip top shape. This is the company you need to handle your HVAC needs.
Extremely nice, on time, helpful and explanatory. Very professional. Thank you
I called at the end of the workday on Friday when we arrived back home from a trip and the temp in our house was 114! We had, fast, fair service and were cooling off within the hour I had called. Excellent experience!
I recently had this company come out to my home because my unit wasn’t working, they had someone out the same day. Jonathan was extremely professional and knowledgeable, definitely recommend this company!!
I had my new unit installed about a week ago. Johnathan was the best. It was effortless , perfect workmanship , on time. Explained everything! Thank you Paradise !! FIRST RATE. TOOK CARE OF ME ASAP. WILL USE IN FUTURE FOR NEW UNIT
Jonathan was great to work with. He came within a couple of hours after I called at around 4pm. and had us operational around 12 the next day (because he didn’t have a motor for my condensor and had to get one the next day). Will definitely use him again.
Excellent service, very kind, and very reasonably priced. Went the extra mile to help me out. Really appreciate you guys!
It was a fluke I got them. I called to order a part, instead I got the best service of any HVAC service in the Birmingham area. Fast response, honest, efficient, and fairly priced. Professionals who care about their reputation. Thank you.
Routine service plus setting changes plus education plus rec's for the future. Spent much more time than normal to satisfy my real needs.
Did a very thorough job of servicing my system. Will use again.
Excellent experience!
Jonathan was fantastic to work with! We had multiple quotes and opinions on some work we needed to get done and his recommendations and quote came in best and he had some recommendations others did not make that make us feel like he really cared about doing the right thing and really inspected our hvac situation. Jennifer and Gracie were also stellar! Will call them back and recommend to our friends!
I honestly cannot tell you just how highly I recommend these folks. Five stars are not enough! They are friendly, professional, very competitively priced and a real pleasure to work with. I've had them out twice, once for a split unit in my sunroom and then today for my main unit and both times they did an exceptional job.
Replaced a furnace vent pipe and roof cap, Jonathan and Matt were competent technicians and explained everything to me clearly and the quote and the final price were the same. comparing quotes, they were very competitive and provided a high degree of professionalism on the job. Thank you very much.!
Always on time and very well please explain everything that they did
First of all they are very courteous people. Secondly they gave me an appointment asap and was there right on time in which I was able to keep track of the arrival by text messages. They diagnosed the problem and it was resolved in less than 30mins. I am truly grateful for Paradise Heating and Air. Thank you for your service. Side note: they chose the best name for the company. I was in Paradise after the repair lol
5 stars! Look nowhere else for all of heating and cooling needs. Jonathan is amazing - experienced, reasonable and reliable. Look nowhere else!
Paradise answered my call late at night and made me an appointment for first thing in the morning and even showed up early. They crawled under my rental house through the dirt and mud to inform me that my landlord had me living in a dangerous environment. He was upfront and honest about everything and let me know the steps I needed to do to get my family out of this situation. No bandaid fixes from these guys, they do things in a professional manner and I couldn’t be more appreciative. Top notch customer service. Highly recommend!
We were very pleased with the service we received! The men were knowledgeable, honest, and timely. We would HIGHLY recommend this service!
Jonathan to the rescue! A quick response saved us from a miserable night. Jonathan had us fixed in a matter of minutes! Highly recommend!
I was extremely impressed with Paradise Air and am very glad I found them. I have a very old HVAC system they needed some ducts and a condensate pump replaced. They were extremely thorough and clearly explained everything they planned on doing. The price was excellent given how much work they had to do in the crawlspace and the extra time they spent with me advising me on how to get as much out of my old system as I could. They weren’t there to try to sell me a new system. They were there to repair what I asked them to at a reasonable price and help me extend the life of my current system. I won’t even think of calling anyone else from now on.
Jonathan was highly recommended and came by to look at a situation I had. He spent time looking all over my attic and my system. Had recommendation, seemed knowledgeable about my problem. Very courteous!
We've been doing a complete renovation of our family home of 30 years to sell and retire. We also needed to make sure we had adequate insulation and have the ductwork inspected. I called Paradise Heating and Air, and found that this was a service they could provide. They were very responsive. I had an estimate within a few days and the job completed the following week. They fixed anything that could become a problem and blew in the amount of insulation to meet the current Hoover building code. Jonathan was so friendly, explained everything that was done and the cost was very reasonable. In fact he talked me out of insulating an area that wasn't really needed!!! I couldn't be happier with the service, and feel good that everything is secure and to code. I highly recommend Jonathan and Paradise Heating and Air!!
Paradise Heating & Air was conscientious about scheduling and doing a thorough job in installation and servicing.
Wonder job Persistent and thorough in evaluating the problem and correcting the problem
Quick response for broken AC. Found the problem quickly and was able to fix on the same visit. They also recommended some improvements based on another issue I was having. Overall great experience.
Amazing service and very helpful as well as willing to inform me of what was going on.
Thank you Paradise Heating and Air for your quick response, great customer service and fair price!
From the first phone call, I was impressed, I spoke to Jennifer and on a follow up call, I spoke to Gracie. Both are related to the owner Jonathan who came out today and gave me a breakdown and an idea of what is needed and proposed how to go about doing a mini split, which I’m excited to get done, so much so that I wanted to give a review, even before the work begins which I’m sure will be excellent. He recommended a good brand Mitsubishi and explained why he chooses them, giving a very detailed explanation. Jonathan was very personable and efficient and I look forward to the job being completed and future business with this company.
