Defrost: The process of removing accumulated frost or ice from components in an HVAC system, such as the coils of an air conditioner or heat pump. Defrosting is essential to maintain proper airflow and system efficiency, as the buildup of frost can impede heat transfer. In modern systems, this process is often automated using a defrost cycle that temporarily reverses the flow of refrigerant, warming the coils to melt the frost.
just left us a 5 star review
I had my new unit installed about a week ago. Johnathan was the best. It was effortless , perfect workmanship , on time. Explained everything! Thank you Paradise !! FIRST RATE. TOOK CARE OF ME ASAP. WILL USE IN FUTURE FOR NEW UNIT
I was extremely impressed with Paradise Air and am very glad I found them. I have a very old HVAC system they needed some ducts and a condensate pump replaced. They were extremely thorough and clearly explained everything they planned on doing. The price was excellent given how much work they had to do in the crawlspace and the extra time they spent with me advising me on how to get as much out of my old system as I could. They weren’t there to try to sell me a new system. They were there to repair what I asked them to at a reasonable price and help me extend the life of my current system. I won’t even think of calling anyone else from now on.
If you are having any HVAC issues please do not hesitate to call Paradise Heating and Air. Mr. Jonathan and his team were quick and provided answers to all my questions. I appreciate how quick they came out and fixed my issue being that we have had some extremely hot temperatures lately. I look forward to working with them in the future. I will be recommending them to anyone who has an issue. Thanks again to Paradise Heating and Air.
Very professional and knowledgeable. No need to look over their shoulder. Very satisfied with their work.
Amazing service and very helpful as well as willing to inform me of what was going on.
Jonathan was fantastic to work with! We had multiple quotes and opinions on some work we needed to get done and his recommendations and quote came in best and he had some recommendations others did not make that make us feel like he really cared about doing the right thing and really inspected our hvac situation. Jennifer and Gracie were also stellar! Will call them back and recommend to our friends!
Jonathan and the whole Paradise staff are professional, courteous, and fast. I had a system failure, and they were able to get to me quickly and diagnose the problem. Through Jonathan's research he discovered my system had a warrantied part needing replacement and saved me $1600. I would HIGHLY recommend Jonathan and the Paradise crew and will be using again!
Paradise was very responsive and was able to come same day. Very professional, nice and honest - would recommend to anyone!
Paradise has become our go-to HVAC company. We have used them for several smaller repairs and they always provides a reasonable price and didn’t try to upsell replacing our 30 year old unit before we were ready. Then, when we were finally ready to replace our unit we got quotes from Paradise and several other companies. Paradise was by far the best value not only in terms of price but also unit brand and warranty. We even ran all of the quotes through AI and his came in 1st in terms of value, price and ROI! Great company overall - can always trust them to provide great, high quality work and reasonable prices.
One of our AC units decided to give up, or so we thought. We had several companies come out and give us a quote to replace our unit, all exceeding $13k. Paradise came out, and instead of just giving a price to replace it, they asked if they could tinker with the equipment. They had it fixed within 10 minutes!!! Paradise gave us a quote so we have an idea of the cost for when this ancient unit ACTUALLY dies, and it was $3k-$8k cheaper than our other quotes!!! They could have easily just given us a price for a new unit like everyone else. I appreciate that Paradise put forth the effort to figure out the problem, and saved us THOUSANDS!!!
Great service, assessed the issue in no time. Discussed all available options, extremely professional and friendly . Appreciated the help. Provided the best price .
Paradise company is very reliable and trusted. Jonathan is very knowledgeable and understanding. He replaced A C Unit in my home and since then it's working efficiently. I want to recommend this company for everyone
Great service - always on time and very professional.
Jonathon, as always, provided great service! He is very efficient and honest. Thanks Jonathon, Charles
Great service with very neat job. Highly recommend.
Thank you Paradise Heating and Air for your quick response, great customer service and fair price!
I had to leave another review for this company because we continue to be very impressed. Jonathan is an absolute pleasure to work with.
Jonathan and his helper were awesome. Keeping us informed as to what they were doing as they replaced our heating and air units. They were pleasant to have around and did a great job. They not only left the areas clean they hauled off all the old equipment. We would highly recommended them to everyone.
Jonathan was very knowledgeable and friendly. Appreciated his candor and non-salesy guidance. We will be using them again.
Johnathan and Christian did and amazing job and were well versed and knowledgeable about the unit. They fixed it in a timely manner and my house was cool again within an hour
Great company to work with AGAIN! The minor issues found were carefully explained and resolved. We setup a biannual service plan to keep this 20 yr old house in tip top shape. This is the company you need to handle your HVAC needs.
Being a first time customer I was extremely impressed with how punctual and professional the technicians are. I highly recommend Paradise Heating and Air
Jonathan and the Paradise team are the best. In my 50 yrs of home ownership, I haven't had anyone I've trusted more. My wife and I downsized recently, and Jonathan helped us upgrade old to new heating & air units, including thermostats and attic insulation. Paradise Heating & Air is a great company... glad we found them years ago.
Great service, price, and quality workmanship! Highly recommend! I will use them again.
I recently had this company come out to my home because my unit wasn’t working, they had someone out the same day. Jonathan was extremely professional and knowledgeable, definitely recommend this company!!
Explained options in detail in a way that I easily understood. No pressure to do unnecessary work. Very nice and professional team.
Honest and kind. Gave incredible price for work completed. Called and was able to come earlier than expected! Cannot recommend enough
We have had Jonathan and his capable team working on our A/c and Heating for several years. They are punctual, well mannered and reasonably priced. The work they have done including an A/C replacement has always been outstanding. Plus, we have appreciated their problem solving skills in helping our remaining old units get along from year to year. We are so grateful to have them a phone call away!
Always on time, easy to communicate, finest quality of workmanship and character, affordable pricing. Highly recommended.
Love their service. They are very prompt and courteous. They get any issues resolved immediately and are amazing to work with!
My unit for upstairs had a major leak in the evaporation coils. Jonathan and Matthew came over and spent an hour here investigating and giving me my options. I decided to replace the whole unit and they were here on a Saturday replacing the unit. The knowledge that Jonathan possessed was second to none. The experience was excellent I will be using them again and I highly recommend them.
I had paradise come out to get me started with their paradise maintenance package, and had them take a look at my attic because we had concerns with our insulation not being adequate. They didn’t try to over sell work I didn’t need, and were honest with what exactly was needed to get us back on track. Techs Jonathan and Matthew came out for the initial inspection and service and came back to do the attic insulation. They were patient and knowledgeable (I ask a lot of questions) and took their time. They found all the places that my system was leaking (out and in) air, fixed them, and then filled the attic. They kept the house clean and were respectful and had great attitudes the entire time. They have definitely earned my business, and I would recommend them to anyone looking for HVAC work. They are AWESOME!
Jonathan came by and discussed my problem with me. He was professional and gave me helpful suggestions. He did not even charge me for his time. It was a pleasure to work with them, please give the company a try.
We had Jonathan out to service our unit today. The service was quick and efficient! Jonathan’s experience speaks for itself! We highly recommend Paradise Heating and Air for all your HVAC needs. Trevor and Edna Cumbee-Montieth Hoover, AL
Johnathan and his son came out quickly and repaired my air conditioner. He explained very clearly what the issue was and temporarily fixed my air while we waited on the warranty part from the manufacturer. Service and hospitality was excellent!
Has spring service. Right on time, got it in good shape. Professional. Highly recommend!
Tech was on time, very professional, courteous, knowledgeable addressed my concerns about the system. Will definitely be recommending Paradise Heating and Air.
Wonderful
Extremely nice, on time, helpful and explanatory. Very professional. Thank you
Jonathan and his crew are always quick to respond and on time. They always help me to understand what is going on with our AC and heating units. I get a concise explanation of what needs to be done. I have always gotten an honest answer about my current units and I have never gotten any pressure to replace the equipment that did not need replacing. It feels great to be able to trust the information you get from the people looking after your HVAC equipment, and that is what we get from Paradise. T. Marvin
Update: May 2026 Paradise came and serviced my business and home this week per the service agreement I asked them to sign me up for. Excellent trustworthy people and processes yields a top level result. You can trust them too. Call them and see what I mean. From the first phone call, I was impressed, I spoke to Jennifer and on a follow up call, I spoke to Gracie. Both are related to the owner Jonathan who came out today and gave me a breakdown and an idea of what is needed and proposed how to go about doing a mini split, which I’m excited to get done, so much so that I wanted to give a review, even before the work begins which I’m sure will be excellent. He recommended a good brand Mitsubishi and explained why he chooses them, giving a very detailed explanation. Jonathan was very personable and efficient and I look forward to the job being completed and future business with this company.
5 stars! Look nowhere else for all of heating and cooling needs. Jonathan is amazing - experienced, reasonable and reliable. Look nowhere else!
Jonathan and team are hands down the best folks I have ever worked with in the home services industry. Reasonable prices, high quality work, great communication and responsiveness, 5 stars all around. Highly recommend.
They were great. Came out on a Thursday and looked at my system. Went over all of my options of repairs or replacements. Explained both the advantages and disadvantages of both options in detail so I could make an informed decision. Came back out the following Monday to do the work. Very friendly and knowledgeable staff.
Great service, very professional! Highly recommend.
Jonathan was nothing more than stellar. Very engaging as well as very knowledgeable at his profession. I would highly recommend to anyone looking for HVAC services.
