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(205) 326-7268
Paradise Heating and Air | HVAC Birmingham Alabama

HVAC Financing Available | HVAC Repair Birmingham AL

Drain pan

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A drain pan, also known as a condensate pan, is a component of an HVAC system designed to collect water that forms as condensation when warm, humid air comes into contact with the cold surfaces of the indoor evaporator coil. This condensed water drips into the drain pan and is then directed away from the system through a drain line to prevent water damage and maintain proper operation. It plays a critical role in handling moisture generated during the cooling process.

Related Articles:
  • Glossary: Drain Line
  • Glossary: Float Switch
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© 2026 HVAC Birmingham, AL | Paradise Heating and Air | Website and Marketing by Cahaba Digital | AL License 22158

Cynthia Belyeu
Cynthia Belyeu

just left us a 5 star review

on
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1 year ago  
Cynthia Belyeu
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Cynthia Belyeu

We have had Jonathan and his capable team working on our A/c and Heating for several years. They are punctual, well mannered and reasonably priced. The work they have done including an A/C replacement has always been outstanding. Plus, we have appreciated their problem solving skills in helping our remaining old units get along from year to year. We are so grateful to have them a phone call away!

John Wills
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John Wills

Great company to work with AGAIN! The minor issues found were carefully explained and resolved. We setup a biannual service plan to keep this 20 yr old house in tip top shape. This is the company you need to handle your HVAC needs.

Charles Reynolds
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Charles Reynolds

Jonathon, as always, provided great service! He is very efficient and honest. Thanks Jonathon, Charles

Christine Wilcox
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Christine Wilcox

They were great. Came out on a Thursday and looked at my system. Went over all of my options of repairs or replacements. Explained both the advantages and disadvantages of both options in detail so I could make an informed decision. Came back out the following Monday to do the work. Very friendly and knowledgeable staff.

Linda Thompson
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Linda Thompson

Jonathan and his helper were awesome. Keeping us informed as to what they were doing as they replaced our heating and air units. They were pleasant to have around and did a great job. They not only left the areas clean they hauled off all the old equipment. We would highly recommended them to everyone.

Bryan Sutton
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Bryan Sutton
Brian Motley
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Brian Motley

My unit for upstairs had a major leak in the evaporation coils. Jonathan and Matthew came over and spent an hour here investigating and giving me my options. I decided to replace the whole unit and they were here on a Saturday replacing the unit. The knowledge that Jonathan possessed was second to none. The experience was excellent I will be using them again and I highly recommend them.

Audray Jones
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Audray Jones

First of all they are very courteous people. Secondly they gave me an appointment asap and was there right on time in which I was able to keep track of the arrival by text messages. They diagnosed the problem and it was resolved in less than 30mins. I am truly grateful for Paradise Heating and Air. Thank you for your service. Side note: they chose the best name for the company. I was in Paradise after the repair lol

PARTHA GHOSAL
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PARTHA GHOSAL

Very professional and knowledgeable. No need to look over their shoulder. Very satisfied with their work.

Michael Semon
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Michael Semon

Great service, very professional! Highly recommend.

M Sewall
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M Sewall

Paradise was very responsive and was able to come same day. Very professional, nice and honest - would recommend to anyone!

Cassandra Moore
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Cassandra Moore

Always on time and very well please explain everything that they did

Mary Cavett
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Mary Cavett

Paradise has become our go-to HVAC company. We have used them for several smaller repairs and they always provides a reasonable price and didn’t try to upsell replacing our 30 year old unit before we were ready. Then, when we were finally ready to replace our unit we got quotes from Paradise and several other companies. Paradise was by far the best value not only in terms of price but also unit brand and warranty. We even ran all of the quotes through AI and his came in 1st in terms of value, price and ROI! Great company overall - can always trust them to provide great, high quality work and reasonable prices.

VWC
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VWC

Amazing service and very helpful as well as willing to inform me of what was going on.

Adam Myers
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Adam Myers

One of our AC units decided to give up, or so we thought. We had several companies come out and give us a quote to replace our unit, all exceeding $13k. Paradise came out, and instead of just giving a price to replace it, they asked if they could tinker with the equipment. They had it fixed within 10 minutes!!! Paradise gave us a quote so we have an idea of the cost for when this ancient unit ACTUALLY dies, and it was $3k-$8k cheaper than our other quotes!!! They could have easily just given us a price for a new unit like everyone else. I appreciate that Paradise put forth the effort to figure out the problem, and saved us THOUSANDS!!!

Carole Grimes
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Carole Grimes

Called Paradise on a Sunday(Father's Day) and got a call back and service/ repair the same day. They explained what was needed and did the necessary repairs. I have a nice cool home again.

Ashley Ponter
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Ashley Ponter

We were very pleased with the service we received! The men were knowledgeable, honest, and timely. We would HIGHLY recommend this service!

Cory Wynn
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Cory Wynn
Nichole Pompey
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Nichole Pompey

Johnathan and his son came out quickly and repaired my air conditioner. He explained very clearly what the issue was and temporarily fixed my air while we waited on the warranty part from the manufacturer. Service and hospitality was excellent!

Donna Butler
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Donna Butler

On time. Responsive. Seemed confident with expertise. Explained issues well. Serviced and repaired older ac system and did not try to sell me a new one. Kept everyone cool for Mothers Day.

Hector Orozco
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Hector Orozco
Karen
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Karen

Johnathan was great! We had a moisture problem in our kitchen cabinets that were on an interior wall. He spent a good amount of time figuring out what was going on, gave us a solution and answered all of our questions. A very good experience!

Abby Beckloff
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Abby Beckloff

I called at the end of the workday on Friday when we arrived back home from a trip and the temp in our house was 114! We had, fast, fair service and were cooling off within the hour I had called. Excellent experience!

Polly Norris
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Polly Norris

I honestly cannot tell you just how highly I recommend these folks. Five stars are not enough! They are friendly, professional, very competitively priced and a real pleasure to work with. I've had them out twice, once for a split unit in my sunroom and then today for my main unit and both times they did an exceptional job.

Jessica VanLandingham
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Jessica VanLandingham

He was on time and got the insulation job done quickly. I had contracted with another company who no-showed twice, so being able to call Paradise and get it done within a short time was great.

Melanie Zumm
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Melanie Zumm
Brian L
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Brian L

Love their service. They are very prompt and courteous. They get any issues resolved immediately and are amazing to work with!

Sam Sharples
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Sam Sharples

Very prompt, respectful, thorough, and didn’t break the bank.

D. C. Smith
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D. C. Smith

Replaced a furnace vent pipe and roof cap, Jonathan and Matt were competent technicians and explained everything to me clearly and the quote and the final price were the same. comparing quotes, they were very competitive and provided a high degree of professionalism on the job. Thank you very much.!

Peter Wald
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Peter Wald

Routine service plus setting changes plus education plus rec's for the future. Spent much more time than normal to satisfy my real needs.

Melanie Authement
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Melanie Authement

Honest and kind. Gave incredible price for work completed. Called and was able to come earlier than expected! Cannot recommend enough

Kyle & Joanna Baker
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Kyle & Joanna Baker

Jonathan was fantastic to work with! We had multiple quotes and opinions on some work we needed to get done and his recommendations and quote came in best and he had some recommendations others did not make that make us feel like he really cared about doing the right thing and really inspected our hvac situation. Jennifer and Gracie were also stellar! Will call them back and recommend to our friends!

Yan Zhu
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Yan Zhu

Jonathan came by and discussed my problem with me. He was professional and gave me helpful suggestions. He did not even charge me for his time. It was a pleasure to work with them, please give the company a try.

Mark Hamblen
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Mark Hamblen

Did a very thorough job of servicing my system. Will use again.

mohannad azzam
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mohannad azzam

Great service, assessed the issue in no time. Discussed all available options, extremely professional and friendly . Appreciated the help. Provided the best price .

Ralph Ozley
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Ralph Ozley

Jon showed up as planned and committed to. A big plus was that he had the components on his truck to fix the broken part. Had my heat running after a 1 hour service call. Yes, I would recommend Paradise Heating and Air ...5 Star rec.

Laurie Dunn
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Laurie Dunn

Always knowledgeable, respectful, and right on time!

Nancy Hollaway
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Nancy Hollaway

Most honest, knowledgeable and affordable HAVC company I've ever dealt with.

Danna Jones
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Danna Jones

Great service - always on time and very professional.

Naseem Akhtar
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Naseem Akhtar

Paradise company is very reliable and trusted. Jonathan is very knowledgeable and understanding. He replaced A C Unit in my home and since then it's working efficiently. I want to recommend this company for everyone

Kofi Creme
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Kofi Creme

My unit was not working and they were working with my relatives. I asked if they would take a look at mine and they did with no problem. They told me what the problem was an within 2 days they had my unit up and running!

Misty Hughes
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Misty Hughes

I had my new unit installed about a week ago. Johnathan was the best. It was effortless , perfect workmanship , on time. Explained everything! Thank you Paradise !! FIRST RATE. TOOK CARE OF ME ASAP. WILL USE IN FUTURE FOR NEW UNIT

Zac Goozee
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Zac Goozee

Jonathan and team are hands down the best folks I have ever worked with in the home services industry. Reasonable prices, high quality work, great communication and responsiveness, 5 stars all around. Highly recommend.

James Coco
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James Coco

Jonathan to the rescue! A quick response saved us from a miserable night. Jonathan had us fixed in a matter of minutes! Highly recommend!

akash ahmed
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akash ahmed

Good service.

Ronald L Speck
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Ronald L Speck

Great service, price, and quality workmanship! Highly recommend! I will use them again.

samuel wilson
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samuel wilson

Tech was on time, very professional, courteous, knowledgeable addressed my concerns about the system. Will definitely be recommending Paradise Heating and Air.

Colin Quarello
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Colin Quarello

Jonathan has serviced our AC unit for many years and I continue to trust his expertise. I would recommend him to anyone seeking an honest and fair HVAC company.

chip nieder
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chip nieder

Always on time, easy to communicate, finest quality of workmanship and character, affordable pricing. Highly recommended.

Irv Fietz
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Irv Fietz

Jonathon provides excellent service! Shows up on time, no mess, good at explaining the problem and does high quality work.

(205) 326-7268

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