Condensate

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In HVAC systems, condensate refers to water that forms as a byproduct of cooling or dehumidification processes. When warm, humid air comes into contact with the cold surfaces of the evaporator coil, the moisture in the air condenses into liquid water droplets. This happens because the temperature of the air drops below its dew point, causing the water vapor to convert into liquid form. The condensate is usually collected in a drip pan and drained away through a condensate line to prevent water damage and maintain efficient system operation.

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Chase H

Quick service, fair price, and very thorough with explaining different options. Jonathan was straight and to the point without any sort of pushy sales talk which is rare in the HVAC industry today. Highly recommend!

lee lee

2025 UPDATE: I needed Jonathan service on Friday, April 3rd. I called his office at 6:40. Jonathan arrived at my home by 2 o’clock that afternoon. Got my unit back up and running in less than an hour. The team at Paradise heating and cooling. Always provide exceptional, customer service and expertise. As long as Jonathan is in business, I will continue to do business with him. "I was so impressed with Mr. Jonathan from Paradise Heating & Air! They were incredibly respectful of my home, even wearing shoe covers. They were punctual and kept me informed every step of the way. Mr. Jonathan took the time to explain the issue clearly and simply, without any confusing technical terms. They offered several options and let me decide what was best for me and my budget. I really appreciated that they didn't try to oversell me on something I didn't need. It's clear that Mr. Jonathan is knowledgeable and truly cares about their customers. I highly recommend Mr. Jonathan and Paradise Heating & Air to anyone looking for reliable and honest HVAC service. It's refreshing to find a company you can trust."

Colin Q

Jonathan provides excellent service and is an expert of his craft. Most importantly, he is honest with diagnostics and recommendations - a trait that is hard to find in the HVAC industry. Austin does a great job too!

Zeke Fason

Stephanie Vaughn

Ronald L Speck

Great service, price, and quality workmanship! Highly recommend! I will use them again.

Patrick Tucker

Paradise did a fantastic job! I requested an appointment online, and I had an appointment scheduled for the next day in just a few minutes. I did call to talk with the person that booked the appointment with some questions about pricing and how they charge for the work they would be doing, and she answered all of my questions. They arrived on time, and very quickly identified the issues with the system. They had it repaired and back up and running in no time. They then spent a lot of time answering all of my questions and looking at additional issues I have. I never felt rushed, and they answered all of my questions in detail. They charged me the price they said they would, and the system is back up and running. I will definitely use them again.

Jean

They came after hours; were super efficient and courteous. Highly recommend

donna von hagel

Jonathon was fantastic! My upstairs unit stopped working, and since there’s no one living up there right now it wasn’t urgent. That being said, he was there within a couple of days. He was very professional and polite. He did a full assessment and gave me a VERY informative run down of the problems and my options. He could have very well told me that my unit was old and had to be replaced. And, that will be the case on day. But he told me what had failed and that he could fix those things. He’s not a fortune teller…so who knows how long this unit will last. All I know is that he had it back and running perfect quickly! And, it was a lot less than buying a new unit. He truly cares about the customer and their needs. I won’t hesitate to call him again!

Edna Cumbee-Montieth

Jonathan is the BEST! We were having an issue with our HVAC not draining properly. Jonathan and Matt came out, assessed the problem and fixed it immediately. Not only were they very courteous, the service was quick and efficient! Jonathan’s experience speaks for itself! We highly recommend Paradise for all your HVAC needs. Trevor and Edna Cumbee-Montieth Hoover, AL

Jill Byrd

Jonathan arrived promptly and accessed the problem. He went above & beyond to trouble shoot the issue and gave me options. He was able to install a condensate pump for me in the same visit. Would highly recommend based on my experience.

David Camp

A/C drains clogged and were draining into the basement. Put request in on line at 8 PM and response was great. Work crew responded 7 AM and work repair was done quickly. Great service.

Michelle Holland

Prompt service on a holiday weekend, fair pricing and corrected issue with professionalism. Highly recommend!

Adam Bishop

Jonathan and Austin showed up on time, diagnosed the problem quickly and repaired our AC unit immediately. The whole thing took less than an hour! They were super personal and professional. I will definitely call them again.

Chris Mauck

Came out same day and explained the problem I was having and how best to fix it, and also what to look for to get ahead of any future issues before they get too bad

Brittany Campbell

We so appreciate the quick and friendly service we received, where our air conditioning was fixed with a major issue before anyone else even would have been able to come out to evaluate! Reliable service, easy financing… Looking forward to doing business with this company in the future. Would definitely recommend.

Natalia Nagorneac

We were in dire situation last last summer when our AC system went off with no repair really feasible. We took some time to shop around despite of awful heat in the house. Johnatan from Paradise Heating and Air is honest, articulate, skillful professional. He offered the best value and cost, the easiest ways to pay, and great service plan. I would recommend everyone to contact Johnatan and Paradise Heating and Air for the AC service.

Deborah Atchison

Had what I thought was an issue with my furnace at MIDNIGHT and was in a panic trying to decipher what I thought was an error code. Called numerous places advertising 24/7 assistance and no one could/would help. Jonathan Perkinson with Paradise actually called me back, explained it all to me and kept me from shutting it all down on a cold night. So kind and helpful!!! Highly recommended!

Rgrs Vncnt

Great service... Speedy and Fairly priced too!

andrew franklin

I called paradise the temperature was rising in our home on 105 degree day, called on a Saturday morning and was out that afternoon checking after working pretty late which is great and shows dedication. Fortunately there was nothing wrong with the air conditioning the culprit is being an old house with improper insulation and ventilation in the attic space. Jonathan was very helpful and professional. Always fast to respond and give advice on what to do to help when there is an issue that isn’t related to the HVAC having issues.

Rachel White

The guys were on time, took their time reviewing the history of our units with me before starting, and took great care examining our systems. I highly recommend Paradise!

Perry Koonce

Jonathan provided another on-time, courteous and professional annual maintenance service call. Paradise Heating and Air provides great service at a great value.

Kathy Robinson

Awesome service. I just signed a maintenance agreement with another company and had my HVAC systems serviced. Two weeks later one of my units wasn’t cooling. I called the company that I had a maintenance agreement with and they couldn’t service my units for two weeks. I called Paradise Heating and they fixed my unit that night. Will never use another company again.

Alvin Hardy

Staff operated in true professionalism and integrity. It's such a relief to know there are still honest people out there. There level of customer service is rarely seen today. Thank you!

John Wills

The crew gave me a detailed explanation of their findings and recommendations and I knew exactly what work needed to be performed and what could be put off for a little while. Super excited to get this 20 year old house all sealed up for the remainder of the summer and the oncoming winter.

Cheryl Kruse

I highly recommend Paradise Heating and Air. I contacted them to give me an estimate on adding more insulation to my attic. They were super responsive. They came out, gave me an estimate that I felt was very reasonable. In a very short time I was on their schedule. They showed up at the time they told me they would and they did a great job!! They even took care of the areas that were leaking heat. They are very personable, great to deal with. I am super pleased.

Steve

Always prompt and polite. Not to mention they know what they’re doing

Melanie Kettle

They scheduled me in a timely manner. The technician (Jonathan)was very professional, explained the system, and answered all my questions.

Thor Audiss

Amazing service!

Katherine Marshall

Extremely nice, on time, helpful and explanatory. Very professional. Thank you

JBeezy205

Joshua Bergeron

Paradise Heating and Air fixed out upstairs unit by cleaning out the condenser coil and replacing the capacitor. Didn’t no over charge or try to up sell me on anything. Very trustworthy company.

Pat Turner

If only all of our consumer needs were met like the service provided by the team at Paradise Heating and Air. From the very cordial and helpful Paradise employee who answered our after-hours, weekend phone call to the technical service provided by Jonathan and Matthew on Monday - we couldn’t be more pleased. We were informed every step of the way via text of all pertinent information including: scheduled appointment time, tech arrival time with the id’s of technicians who would be performing the work. Jonathan and Matthew arrived five minutes earlier than the one hour scheduled window (no no-shows here), did what they had to do and didn’t use weaponry to determine labor costs. In a land where customers have seemingly been disregarded and led to die, the folks of Paradise have obviously seen themselves and decided to do things a different and better way.

Greg DuPree

These guys were great! They came out same day in this 95 degree weather and had my AC back up and running in no time!

Ralph Ozley

Jon showed up as planned and committed to. A big plus was that he had the components on his truck to fix the broken part. Had my heat running after a 1 hour service call. Yes, I would recommend Paradise Heating and Air ...5 Star rec.

Jon Hinds

On time, explained everything very well. Came up with come options to repair my system rather than replace. Thank you.

Savannah Barefield

Our AC went out and we called around.. this was the best priced and the best service we have had! Jonathan was great! Will be using from now on!! Highly recommend!

daniel e earnest

Jonathon arrived within 30 minutes of me contacting Paradise. I had a late evening service request due to my unit not properly operating. Jennifer at Paradise was professional and so understanding of how uncomfortable and concerned my family was due the heat. Jonathan had the problem figured out in under 30 minutes of arriving and explained everything very clearly before proceeding. Will be using this company again. Very satisfied!

Misty Hughes

FIRST RATE. TOOK CARE OF ME ASAP. WILL USE IN FUTURE FOR NEW UNIT

James Dull

Johnathan came out today to look over my system. He went over and beyond to explain things to me. He is an honest and respectful individual. I am happy I was able to find Paradise Heating and Air. Also he installed a brand new thermostat for me. Johnathan saved me so much. Thank you for Paradise Heating and Air.

Sunil Prabhu

Excellent work and reasonably charges.

David R.

Outstanding service, knowledge and dedication. I was very impressed all around.

Tyler Zhou

Jonathan’s a cool dude. Great response team from the company

Focused40 Martín

Very professional company. Jonathan and team did a fantastic job insulating our home and went above and beyond to ensure we were satisfied with their work and the results. 10/10 highly recommend and will hire again.

Pheobe Hall

John Messer

They continue to provide me with great, skilled service for a reasonable price. They're very good about communicating with you and don't mind answering your questions. Still highly recommend. This service was just an extension of last service call due to slow leak in Evap Core of warrantied Goodman A/C which was installed by another vendor 4-5 years ago.

Kimberly Carns

We had a fantastic experience with Paradise! Our unit was out and we were going through the home warranty process with another company. The heat index was over 100 and we couldn’t wait any longer. Paradise came out on a Sunday morning. They provided a quote, ordered the part, and made all the repairs by Monday lunch. They went above and beyond to help our family and was much more reasonable than the other company we were working with for the same repairs. Can’t recommend Paradise enough!

Jonathan Pitts

Great prompt service fair price. Thanks..

B. Keith Putt

Excellent company! Personnel are professional, personable, and proficient. Technicians actually rescheduled for an earlier appointment and promptly repaired the problem. I will definitely be talking to Jennifer and Jonathan again!!

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