Drain pan

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A drain pan, also known as a condensate pan, is a component of an HVAC system designed to collect water that forms as condensation when warm, humid air comes into contact with the cold surfaces of the indoor evaporator coil. This condensed water drips into the drain pan and is then directed away from the system through a drain line to prevent water damage and maintain proper operation. It plays a critical role in handling moisture generated during the cooling process.

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Michael Semon

Great service, very professional! Highly recommend.

Dana Gaudet

I recently had this company come out to my home because my unit wasn’t working, they had someone out the same day. Jonathan was extremely professional and knowledgeable, definitely recommend this company!!

Steve S

I had paradise come out to get me started with their paradise maintenance package, and had them take a look at my attic because we had concerns with our insulation not being adequate. They didn’t try to over sell work I didn’t need, and were honest with what exactly was needed to get us back on track. Techs Jonathan and Matthew came out for the initial inspection and service and came back to do the attic insulation. They were patient and knowledgeable (I ask a lot of questions) and took their time. They found all the places that my system was leaking (out and in) air, fixed them, and then filled the attic. They kept the house clean and were respectful and had great attitudes the entire time. They have definitely earned my business, and I would recommend them to anyone looking for HVAC work. They are AWESOME!

Eileen Gibbs

Professional, on time, fair prices, great job!

john norris

Johnathan and Matt very knowledgeable and professional. Addressed my problem and fixed at a very reasonable price. Would highly recommend.

john DiOrio

Jonathan and the Paradise team are the best. In my 50 yrs of home ownership, I haven't had anyone I've trusted more. My wife and I downsized recently, and Jonathan helped us upgrade old to new heating & air units, including thermostats and attic insulation. Paradise Heating & Air is a great company... glad we found them years ago.

Danna Jones

Great service - always on time and very professional.

Rory Chrane

Update: May 2026 Paradise came and serviced my business and home this week per the service agreement I asked them to sign me up for. Excellent trustworthy people and processes yields a top level result. You can trust them too. Call them and see what I mean. From the first phone call, I was impressed, I spoke to Jennifer and on a follow up call, I spoke to Gracie. Both are related to the owner Jonathan who came out today and gave me a breakdown and an idea of what is needed and proposed how to go about doing a mini split, which I’m excited to get done, so much so that I wanted to give a review, even before the work begins which I’m sure will be excellent. He recommended a good brand Mitsubishi and explained why he chooses them, giving a very detailed explanation. Jonathan was very personable and efficient and I look forward to the job being completed and future business with this company.

D. C. Smith

Replaced a furnace vent pipe and roof cap, Jonathan and Matt were competent technicians and explained everything to me clearly and the quote and the final price were the same. comparing quotes, they were very competitive and provided a high degree of professionalism on the job. Thank you very much.!

J. Chapman

Jonathan was great to work with. He came within a couple of hours after I called at around 4pm. and had us operational around 12 the next day (because he didn’t have a motor for my condensor and had to get one the next day). Will definitely use him again.

Abby Beckloff

I called at the end of the workday on Friday when we arrived back home from a trip and the temp in our house was 114! We had, fast, fair service and were cooling off within the hour I had called. Excellent experience!

Perry Koonce

Jonathan provided another on-time, courteous and professional annual maintenance service call. Paradise Heating and Air provides great service at a great value.

Christopher Lee

Jonathan was very knowledgeable and friendly. Appreciated his candor and non-salesy guidance. We will be using them again.

Kevin

Thank you Paradise Heating and Air for your quick response, great customer service and fair price!

James Coco

Jonathan to the rescue! A quick response saved us from a miserable night. Jonathan had us fixed in a matter of minutes! Highly recommend!

Nancy Hollaway

Most honest, knowledgeable and affordable HAVC company I've ever dealt with.

akash ahmed

Good service.

Sam Sharples

Very prompt, respectful, thorough, and didn’t break the bank.

Ralph Ozley

Jon showed up as planned and committed to. A big plus was that he had the components on his truck to fix the broken part. Had my heat running after a 1 hour service call. Yes, I would recommend Paradise Heating and Air ...5 Star rec.

Laurie Dunn

Always knowledgeable, respectful, and right on time!

Ashley Ponter

We were very pleased with the service we received! The men were knowledgeable, honest, and timely. We would HIGHLY recommend this service!

Tom Brady

Paradise Heating and Air are the BEST in the area! They’re very responsive and adapted quickly to our needs. Highly Recommend!!

cat callahan

Excellent service, very kind, and very reasonably priced. Went the extra mile to help me out. Really appreciate you guys!

PARTHA GHOSAL

Very professional and knowledgeable. No need to look over their shoulder. Very satisfied with their work.

Amy Graham

Has spring service. Right on time, got it in good shape. Professional. Highly recommend!

Katherine Marshall

Extremely nice, on time, helpful and explanatory. Very professional. Thank you

SL Hansen

Very HONEST! Very knowledgable, an expert. patient, very polite. I got 3 quotes on repairing two small open cracks in the furnace vent pipe. His assessment was identical to another long-standing HVAC company. I have great confidence in Paradise HVAC company!!! I got 3 different companies for quotes on repairing two small open cracks in the furnace vent pipe. The 1st company who quoted said I might need to change my whole furnace and hot water heater system to electric!!!. And also was gonna hire a chimney sweep (at my expense!) to assess my chimney!!! Jonathan of Paradise HVAC just climbed up on the roof three times (necessary) himself and said the chimney flue was in good shape. I trust Paradise completely, but I got the same diagnosis and a much lower estimate from another company. That’s the only reason I didn’t use paradise.

A.K. Powell

Scheduling was super easy and they were able to work me in quickly. Jonathan was so nice and explained things to me in a way I understood. They were also very quick but thorough

Linda Thompson

Jonathan and his helper were awesome. Keeping us informed as to what they were doing as they replaced our heating and air units. They were pleasant to have around and did a great job. They not only left the areas clean they hauled off all the old equipment. We would highly recommended them to everyone.

Tom Marvin

Jonathan and his crew are always quick to respond and on time. They always help me to understand what is going on with our AC and heating units. I get a concise explanation of what needs to be done. I have always gotten an honest answer about my current units and I have never gotten any pressure to replace the equipment that did not need replacing. It feels great to be able to trust the information you get from the people looking after your HVAC equipment, and that is what we get from Paradise. T. Marvin

Monti Pres

Wonderful

Dave Meyer

I was extremely impressed with Paradise Air and am very glad I found them. I have a very old HVAC system they needed some ducts and a condensate pump replaced. They were extremely thorough and clearly explained everything they planned on doing. The price was excellent given how much work they had to do in the crawlspace and the extra time they spent with me advising me on how to get as much out of my old system as I could. They weren’t there to try to sell me a new system. They were there to repair what I asked them to at a reasonable price and help me extend the life of my current system. I won’t even think of calling anyone else from now on.

KenH

Great service with very neat job. Highly recommend.

Robin O.

Jonathan and his staff were very communicative! Would highly recommend.

Lauren E Means

Paradise Heating and Air was great to work with—professional, on time, and very thorough. They communicated clearly throughout the entire process and were upfront about pricing and exactly what they discovered was wrong. I’m very pleased with their service and will definitely use them again. Being on time was a huge plus as well!

Joshua Woodall

Jonathan provided excellent service and was extremely knowledgeable. He had our heat up and going in no time and also helped us with setting up functions on our thermostat while he was here!

Chris Holland

Jonathan and the whole Paradise staff are professional, courteous, and fast. I had a system failure, and they were able to get to me quickly and diagnose the problem. Through Jonathan's research he discovered my system had a warrantied part needing replacement and saved me $1600. I would HIGHLY recommend Jonathan and the Paradise crew and will be using again!

Marianne Herman

Jonathan is highly technical, knowledgable, and efficient. I wish I had known his company years ago. I highly recommend Paradise for all heating and air needs.

Brian Motley

My unit for upstairs had a major leak in the evaporation coils. Jonathan and Matthew came over and spent an hour here investigating and giving me my options. I decided to replace the whole unit and they were here on a Saturday replacing the unit. The knowledge that Jonathan possessed was second to none. The experience was excellent I will be using them again and I highly recommend them.

Brian L

Love their service. They are very prompt and courteous. They get any issues resolved immediately and are amazing to work with!

Michael Robinson

Jonathon and Christian did an excellent job! We would recommend them highly!

Irv Fietz

Jonathon provides excellent service! Shows up on time, no mess, good at explaining the problem and does high quality work.

Melanie Authement

Honest and kind. Gave incredible price for work completed. Called and was able to come earlier than expected! Cannot recommend enough

Naseem Akhtar

Paradise company is very reliable and trusted. Jonathan is very knowledgeable and understanding. He replaced A C Unit in my home and since then it's working efficiently. I want to recommend this company for everyone

Ronald L Speck

Great service, price, and quality workmanship! Highly recommend! I will use them again.

Songwei Wu

Kelly Rowe

Explained options in detail in a way that I easily understood. No pressure to do unnecessary work. Very nice and professional team.

Edna Cumbee-Montieth

We had Jonathan out to service our unit today. The service was quick and efficient! Jonathan’s experience speaks for itself! We highly recommend Paradise Heating and Air for all your HVAC needs. Trevor and Edna Cumbee-Montieth Hoover, AL

Mark Hamblen

Did a very thorough job of servicing my system. Will use again.

Amanda Horsley

I had to leave another review for this company because we continue to be very impressed. Jonathan is an absolute pleasure to work with.

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Drain pan