Paradise heating and air came out to my place within 30 minutes from the time I called put in a water sensor for the airflow in the attic and replaced the Capacitor for upstairs AC unit, Johnathon was very professional and very honest at first he thought I needed freon for one of my units But after it working for a while, he saw that it didn’t need any he could’ve charged me and I would’ve never known but he didn’t he came in and told the freon levels were OK and just needed time to show the correct pressure level. Also their price were very reasonable. Don’t let the service fee scare you, you’re getting an honest company that will come out and tell you exactly what you need and how much it’s going to cost and if you decide to go with them, that service fee will be included with the work they do.