just left us a 5 star review
Great service - always on time and very professional.
Thank you Paradise Heating and Air for your quick response, great customer service and fair price!
They scheduled me in a timely manner. The technician (Jonathan)was very professional, explained the system, and answered all my questions.
He was on time and got the insulation job done quickly. I had contracted with another company who no-showed twice, so being able to call Paradise and get it done within a short time was great.
Wonderful
Jon showed up as planned and committed to. A big plus was that he had the components on his truck to fix the broken part. Had my heat running after a 1 hour service call. Yes, I would recommend Paradise Heating and Air ...5 Star rec.
Extremely nice, on time, helpful and explanatory. Very professional. Thank you
Jonathan and his crew are always quick to respond and on time. They always help me to understand what is going on with our AC and heating units. I get a concise explanation of what needs to be done. I have always gotten an honest answer about my current units and I have never gotten any pressure to replace the equipment that did not need replacing. It feels great to be able to trust the information you get from the people looking after your HVAC equipment, and that is what we get from Paradise. T. Marvin
Paradise company is very reliable and trusted. Jonathan is very knowledgeable and understanding. He replaced A C Unit in my home and since then it's working efficiently. I want to recommend this company for everyone
Professional, on time, fair prices, great job!
Jonathan was very professional and knowledgeable, with a great personality. I will be doing business in the future with his company. I immediately signed up with the company’s annual service plan.
Paradise answered my call late at night and made me an appointment for first thing in the morning and even showed up early. They crawled under my rental house through the dirt and mud to inform me that my landlord had me living in a dangerous environment. He was upfront and honest about everything and let me know the steps I needed to do to get my family out of this situation. No bandaid fixes from these guys, they do things in a professional manner and I couldn’t be more appreciative. Top notch customer service. Highly recommend!
Jonathan was very knowledgeable and friendly. Appreciated his candor and non-salesy guidance. We will be using them again.
My unit for upstairs had a major leak in the evaporation coils. Jonathan and Matthew came over and spent an hour here investigating and giving me my options. I decided to replace the whole unit and they were here on a Saturday replacing the unit. The knowledge that Jonathan possessed was second to none. The experience was excellent I will be using them again and I highly recommend them.
Great service with very neat job. Highly recommend.
Fast on time & courteous
Johnathan and Christian did and amazing job and were well versed and knowledgeable about the unit. They fixed it in a timely manner and my house was cool again within an hour
Jonathan and the whole Paradise staff are professional, courteous, and fast. I had a system failure, and they were able to get to me quickly and diagnose the problem. Through Jonathan's research he discovered my system had a warrantied part needing replacement and saved me $1600. I would HIGHLY recommend Jonathan and the Paradise crew and will be using again!
Great service, assessed the issue in no time. Discussed all available options, extremely professional and friendly . Appreciated the help. Provided the best price .
I had to leave another review for this company because we continue to be very impressed. Jonathan is an absolute pleasure to work with.
Jonathan provided excellent service and was extremely knowledgeable. He had our heat up and going in no time and also helped us with setting up functions on our thermostat while he was here!
Jonathan came by and discussed my problem with me. He was professional and gave me helpful suggestions. He did not even charge me for his time. It was a pleasure to work with them, please give the company a try.
Jonathan to the rescue! A quick response saved us from a miserable night. Jonathan had us fixed in a matter of minutes! Highly recommend!
On time. Responsive. Seemed confident with expertise. Explained issues well. Serviced and repaired older ac system and did not try to sell me a new one. Kept everyone cool for Mothers Day.
Jonathan did a great job. Highly recommended.
Paradise has become our go-to HVAC company. We have used them for several smaller repairs and they always provides a reasonable price and didn’t try to upsell replacing our 30 year old unit before we were ready. Then, when we were finally ready to replace our unit we got quotes from Paradise and several other companies. Paradise was by far the best value not only in terms of price but also unit brand and warranty. We even ran all of the quotes through AI and his came in 1st in terms of value, price and ROI! Great company overall - can always trust them to provide great, high quality work and reasonable prices.
I honestly cannot tell you just how highly I recommend these folks. Five stars are not enough! They are friendly, professional, very competitively priced and a real pleasure to work with. I've had them out twice, once for a split unit in my sunroom and then today for my main unit and both times they did an exceptional job.
My unit was not working and they were working with my relatives. I asked if they would take a look at mine and they did with no problem. They told me what the problem was an within 2 days they had my unit up and running!
Amazing service and very helpful as well as willing to inform me of what was going on.
Routine service plus setting changes plus education plus rec's for the future. Spent much more time than normal to satisfy my real needs.
I was extremely impressed with Paradise Air and am very glad I found them. I have a very old HVAC system they needed some ducts and a condensate pump replaced. They were extremely thorough and clearly explained everything they planned on doing. The price was excellent given how much work they had to do in the crawlspace and the extra time they spent with me advising me on how to get as much out of my old system as I could. They weren’t there to try to sell me a new system. They were there to repair what I asked them to at a reasonable price and help me extend the life of my current system. I won’t even think of calling anyone else from now on.
Good service.
Love their service. They are very prompt and courteous. They get any issues resolved immediately and are amazing to work with!
Paradise was very responsive and was able to come same day. Very professional, nice and honest - would recommend to anyone!
Jonathan and the Paradise team are the best. In my 50 yrs of home ownership, I haven't had anyone I've trusted more. My wife and I downsized recently, and Jonathan helped us upgrade old to new heating & air units, including thermostats and attic insulation. Paradise Heating & Air is a great company... glad we found them years ago.
Great, fast and professional service always!!
Being a first time customer I was extremely impressed with how punctual and professional the technicians are. I highly recommend Paradise Heating and Air
Always on time, easy to communicate, finest quality of workmanship and character, affordable pricing. Highly recommended.
I called at the end of the workday on Friday when we arrived back home from a trip and the temp in our house was 114! We had, fast, fair service and were cooling off within the hour I had called. Excellent experience!
Always on time and very well please explain everything that they did
Jonathan and his staff were very communicative! Would highly recommend.
Jonathan was great to work with. He came within a couple of hours after I called at around 4pm. and had us operational around 12 the next day (because he didn’t have a motor for my condensor and had to get one the next day). Will definitely use him again.
Jonathon provides excellent service! Shows up on time, no mess, good at explaining the problem and does high quality work.
They were great. Came out on a Thursday and looked at my system. Went over all of my options of repairs or replacements. Explained both the advantages and disadvantages of both options in detail so I could make an informed decision. Came back out the following Monday to do the work. Very friendly and knowledgeable staff.
Paradise Heating and Air are the BEST in the area! They’re very responsive and adapted quickly to our needs. Highly Recommend!!
We recently bought a home and right away one of the AC units failed. Of course it was after hours (do AC units ever fail not after hours?). I called Paradise Heating and Air and they dispatched quickly, diagnosed the problem, and had us cool and running again before the kids were even in bed. Jonathan figured out the issue fast, and the quality of work and the cleanup afterward were truly noticeable. They've become our go-to HVAC company, always a notch above on service and workmanship. If you need emergency AC repair or any HVAC work in Vestavia Hills or anywhere in the Birmingham area, don't hesitate to reach out to this team. Love working with them!
These guys got the job done! Came in did not try to sell me a unit but fixed my existing unit and I appreciate them so much bc it was the hottest day of the year and my unit was completely out. I recommend 💯