Drain pan

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A drain pan, also known as a condensate pan, is a component of an HVAC system designed to collect water that forms as condensation when warm, humid air comes into contact with the cold surfaces of the indoor evaporator coil. This condensed water drips into the drain pan and is then directed away from the system through a drain line to prevent water damage and maintain proper operation. It plays a critical role in handling moisture generated during the cooling process.

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Kellie L

I can not say enough great things about Jonathon and Paradise Heating and Air. From the moment they answered the phone I knew I made the right choice. This team is top notch! I called on Monday for attic insulation, Tuesday Jonathon came out and spent time showing me what I needed and Thursday the job is done! Clean, professional and treated me and my home like family. I will be using them for EVERYTHING they specialize in. You CAN NOT GO WRONG with this company! 1000% satisfied and never have been so happy to spend money on insulation 🥰.

Daniel Maddox

Jonathan and the guys did a fast and efficient job fixing our ac. Always a worry when it goes out at the start of summer in Alabama. I highly recommend paradise heating and air to fix your ac problem. Communicated arrival time, explained the issue thoroughly, also didn't break the bank! Thanks again paradise!

M Sewall

Paradise was very responsive and was able to come same day. Very professional, nice and honest - would recommend to anyone!

Kyndall Alexander

I would definitely recommend this company they were very knowledgeable and a decent price!

Perry Koonce

Jonathan provided another on-time, courteous and professional annual maintenance service call. Paradise Heating and Air provides great service at a great value.

Rory Chrane

From the first phone call, I was impressed, I spoke to Jennifer and on a follow up call, I spoke to Gracie. Both are related to the owner Jonathan who came out today and gave me a breakdown and an idea of what is needed and proposed how to go about doing a mini split, which I’m excited to get done, so much so that I wanted to give a review, even before the work begins which I’m sure will be excellent. He recommended a good brand Mitsubishi and explained why he chooses them, giving a very detailed explanation. Jonathan was very personable and efficient and I look forward to the job being completed and future business with this company.

Cynthia Belyeu

We have had Jonathan and his capable team working on our A/c and Heating for several years. They are punctual, well mannered and reasonably priced. The work they have done including an A/C replacement has always been outstanding. Plus, we have appreciated their problem solving skills in helping our remaining old units get along from year to year. We are so grateful to have them a phone call away!

Amanda Horsley

These guys did great work for us! Installed a new HVAC system at a competitive price, were very respectful in my home, neat, and incredibly helpful. All around just a great experience.

Cassandra Moore

Always on time and very well please explain everything that they did

Monti Pres

Wonderful

Ruthie McNeil

I was fortunately able to get an appointment for the next day. Jonathan & Austin were prompt and kept me advised of their arrival. They quickly found the problem with my "heat" and were able to fix it without problems. They were very friendly and professional, and I felt that their pricing was fair and reasonable. Thanks again, Guys! UPDATE: I once again had a very good visit from Paradise Heating & Air - they are very prompt and reliable and do an efficient job - thanks once again! I definitely recommend these nice guys!!!

Cynthia Gillantine

Very professional, courtesy and helpful. We needed a part but no pressure to buy it. We will use them again.

Deborah Atchison

Had what I thought was an issue with my furnace at MIDNIGHT and was in a panic trying to decipher what I thought was an error code. Called numerous places advertising 24/7 assistance and no one could/would help. Jonathan Perkinson with Paradise actually called me back, explained it all to me and kept me from shutting it all down on a cold night. So kind and helpful!!! Highly recommended!

Amy Graham

Jonathan was highly recommended and came by to look at a situation I had. He spent time looking all over my attic and my system. Had recommendation, seemed knowledgeable about my problem. Very courteous!

Audray Jones

First of all they are very courteous people. Secondly they gave me an appointment asap and was there right on time in which I was able to keep track of the arrival by text messages. They diagnosed the problem and it was resolved in less than 30mins. I am truly grateful for Paradise Heating and Air. Thank you for your service. Side note: they chose the best name for the company. I was in Paradise after the repair lol

Gayle Wroclawski

We've been doing a complete renovation of our family home of 30 years to sell and retire. We also needed to make sure we had adequate insulation and have the ductwork inspected. I called Paradise Heating and Air, and found that this was a service they could provide. They were very responsive. I had an estimate within a few days and the job completed the following week. They fixed anything that could become a problem and blew in the amount of insulation to meet the current Hoover building code. Jonathan was so friendly, explained everything that was done and the cost was very reasonable. In fact he talked me out of insulating an area that wasn't really needed!!! I couldn't be happier with the service, and feel good that everything is secure and to code. I highly recommend Jonathan and Paradise Heating and Air!!

Dana Gaudet

I recently had this company come out to my home because my unit wasn’t working, they had someone out the same day. Jonathan was extremely professional and knowledgeable, definitely recommend this company!!

Melanie Kettle

They scheduled me in a timely manner. The technician (Jonathan)was very professional, explained the system, and answered all my questions.

David Brainerd

Jonathan did a great job. Highly recommended.

J Harrell

Robert Dasenbrock

Brian Motley

My unit for upstairs had a major leak in the evaporation coils. Jonathan and Matthew came over and spent an hour here investigating and giving me my options. I decided to replace the whole unit and they were here on a Saturday replacing the unit. The knowledge that Jonathan possessed was second to none. The experience was excellent I will be using them again and I highly recommend them.

Katherine Marshall

Extremely nice, on time, helpful and explanatory. Very professional. Thank you

Dave Meyer

I was extremely impressed with Paradise Air and am very glad I found them. I have a very old HVAC system they needed some ducts and a condensate pump replaced. They were extremely thorough and clearly explained everything they planned on doing. The price was excellent given how much work they had to do in the crawlspace and the extra time they spent with me advising me on how to get as much out of my old system as I could. They weren’t there to try to sell me a new system. They were there to repair what I asked them to at a reasonable price and help me extend the life of my current system. I won’t even think of calling anyone else from now on.

Pat Turner

If only all of our consumer needs were met like the service provided by the team at Paradise Heating and Air. From the very cordial and helpful Paradise employee who answered our after-hours, weekend phone call to the technical service provided by Jonathan and Matthew on Monday - we couldn’t be more pleased. We were informed every step of the way via text of all pertinent information including: scheduled appointment time, tech arrival time with the id’s of technicians who would be performing the work. Jonathan and Matthew arrived five minutes earlier than the one hour scheduled window (no no-shows here), did what they had to do and didn’t use weaponry to determine labor costs. In a land where customers have seemingly been disregarded and led to die, the folks of Paradise have obviously seen themselves and decided to do things a different and better way.

Kofi Creme

My unit was not working and they were working with my relatives. I asked if they would take a look at mine and they did with no problem. They told me what the problem was an within 2 days they had my unit up and running!

Karen

Johnathan was great! We had a moisture problem in our kitchen cabinets that were on an interior wall. He spent a good amount of time figuring out what was going on, gave us a solution and answered all of our questions. A very good experience!

Mary Cavett

Jonathan was great - AC suddenly went out and he was able to get over in 30 min and get it working again! Very knowledgeable and nice!

Cheryl Kruse

I highly recommend Paradise Heating and Air. I contacted them to give me an estimate on adding more insulation to my attic. They were super responsive. They came out, gave me an estimate that I felt was very reasonable. In a very short time I was on their schedule. They showed up at the time they told me they would and they did a great job!! They even took care of the areas that were leaking heat. They are very personable, great to deal with. I am super pleased.

Rachael Cowan

Jonathan has always been very respectful and helpful when he comes to service our HVAC! They are prompt to get you on the schedule, have fair pricing, and he is great about explaining what he did to fix your problems. This is an honest company that makes you feel valued.

Carole Grimes

Called Paradise on a Sunday(Father's Day) and got a call back and service/ repair the same day. They explained what was needed and did the necessary repairs. I have a nice cool home again.

Andrea Martin

5 stars! Look nowhere else for all of heating and cooling needs. Jonathan is amazing - experienced, reasonable and reliable. Look nowhere else!

Christine Wilcox

They were great. Came out on a Thursday and looked at my system. Went over all of my options of repairs or replacements. Explained both the advantages and disadvantages of both options in detail so I could make an informed decision. Came back out the following Monday to do the work. Very friendly and knowledgeable staff.

Melanie Authement

Honest and kind. Gave incredible price for work completed. Called and was able to come earlier than expected! Cannot recommend enough

Jerry Smith

On time. Made excellent recommendations. Work performed quickly and reasonably.

James Coco

Jonathan to the rescue! A quick response saved us from a miserable night. Jonathan had us fixed in a matter of minutes! Highly recommend!

Misty Hughes

I had my new unit installed about a week ago. Johnathan was the best. It was effortless , perfect workmanship , on time. Explained everything! Thank you Paradise !! FIRST RATE. TOOK CARE OF ME ASAP. WILL USE IN FUTURE FOR NEW UNIT

DIONDRA ROBINSON

If you are having any HVAC issues please do not hesitate to call Paradise Heating and Air. Mr. Jonathan and his team were quick and provided answers to all my questions. I appreciate how quick they came out and fixed my issue being that we have had some extremely hot temperatures lately. I look forward to working with them in the future. I will be recommending them to anyone who has an issue. Thanks again to Paradise Heating and Air.

Cheryl

It was a fluke I got them. I called to order a part, instead I got the best service of any HVAC service in the Birmingham area. Fast response, honest, efficient, and fairly priced. Professionals who care about their reputation. Thank you.

Ralph Ozley

Jon showed up as planned and committed to. A big plus was that he had the components on his truck to fix the broken part. Had my heat running after a 1 hour service call. Yes, I would recommend Paradise Heating and Air ...5 Star rec.

A Borden

Wilson Moores

I have been extremely pleased with the work performed and customer service.

Nae Nae

I’ve used them several times now and they are always quick to respond, very polite and honest. I would highly recommend them.

Nancy Hollaway

Our AC was struggling a bit. Had another HVCA company come check it out first. Their recommendation was a whole new replacement unit. Bare minimum a $6000 repair job. Got a second opinion from Jonathan’s company, Paradise. All the unit needed was refrigerant. Saved us thousands !! We would recommend Paradise every day of the week and twice on Sunday.

glophers hicks

Jonathan was very professional and knowledgeable, with a great personality. I will be doing business in the future with his company. I immediately signed up with the company’s annual service plan.

Pheobe Hall

Jon Hinds

On time, explained everything very well. Came up with come options to repair my system rather than replace. Thank you.

Steve

Always polite. They were at my house at 8:30 pm making sure we had cool air.

Polly Norris

I honestly cannot tell you just how highly I recommend these folks. Five stars are not enough! They are friendly, professional, very competitively priced and a real pleasure to work with. I've had them out twice, once for a split unit in my sunroom and then today for my main unit and both times they did an exceptional job.

Cory Wynn

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Drain pan