Heating Seasonal Performance Factor (HSPF)

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The Heating Seasonal Performance Factor (HSPF) is a measurement used to rate the efficiency of heat pumps in heating mode over an entire heating season. It is calculated by dividing the total heating output (in British Thermal Units or BTUs) by the total electricity consumed (in watt-hours) during the same period. A higher HSPF number indicates a more energy-efficient heat pump, meaning it can provide more heat while using less electricity.

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Brian Motley

My unit for upstairs had a major leak in the evaporation coils. Jonathan and Matthew came over and spent an hour here investigating and giving me my options. I decided to replace the whole unit and they were here on a Saturday replacing the unit. The knowledge that Jonathan possessed was second to none. The experience was excellent I will be using them again and I highly recommend them.

Laurie Dunn

Always knowledgeable, respectful, and right on time!

Michael Semon

Great service, very professional! Highly recommend.

Polly Norris

I honestly cannot tell you just how highly I recommend these folks. Five stars are not enough! They are friendly, professional, very competitively priced and a real pleasure to work with. I've had them out twice, once for a split unit in my sunroom and then today for my main unit and both times they did an exceptional job.

James Coco

Jonathan to the rescue! A quick response saved us from a miserable night. Jonathan had us fixed in a matter of minutes! Highly recommend!

Eddie Dawson

Fast on time & courteous

Donna Butler

On time. Responsive. Seemed confident with expertise. Explained issues well. Serviced and repaired older ac system and did not try to sell me a new one. Kept everyone cool for Mothers Day.

Tyshara Stewart

They were a 10/10 I do recommend

Blake

We recently bought a home and right away one of the AC units failed. Of course it was after hours (do AC units ever fail not after hours?). I called Paradise Heating and Air and they dispatched quickly, diagnosed the problem, and had us cool and running again before the kids were even in bed. Jonathan figured out the issue fast, and the quality of work and the cleanup afterward were truly noticeable. They've become our go-to HVAC company, always a notch above on service and workmanship. If you need emergency AC repair or any HVAC work in Vestavia Hills or anywhere in the Birmingham area, don't hesitate to reach out to this team. Love working with them!

Kevin

Thank you Paradise Heating and Air for your quick response, great customer service and fair price!

Kyle & Joanna Baker

Jonathan was fantastic to work with! We had multiple quotes and opinions on some work we needed to get done and his recommendations and quote came in best and he had some recommendations others did not make that make us feel like he really cared about doing the right thing and really inspected our hvac situation. Jennifer and Gracie were also stellar! Will call them back and recommend to our friends!

akash ahmed

Good service.

Amy Graham

Has spring service. Right on time, got it in good shape. Professional. Highly recommend!

Marianne Herman

Jonathan is highly technical, knowledgable, and efficient. I wish I had known his company years ago. I highly recommend Paradise for all heating and air needs.

Daniel Maddox

Jonathan and the guys did a fast and efficient job fixing our ac. Always a worry when it goes out at the start of summer in Alabama. I highly recommend paradise heating and air to fix your ac problem. Communicated arrival time, explained the issue thoroughly, also didn't break the bank! Thanks again paradise!

Dana Gaudet

I recently had this company come out to my home because my unit wasn’t working, they had someone out the same day. Jonathan was extremely professional and knowledgeable, definitely recommend this company!!

Peter Wald

Routine service plus setting changes plus education plus rec's for the future. Spent much more time than normal to satisfy my real needs.

Ruthie McNeil

I was fortunately able to get an appointment for the next day. Jonathan & Austin were prompt and kept me advised of their arrival. They quickly found the problem with my "heat" and were able to fix it without problems. They were very friendly and professional, and I felt that their pricing was fair and reasonable. Thanks again, Guys! UPDATE: I once again had a very good visit from Paradise Heating & Air - they are very prompt and reliable and do an efficient job - thanks once again! I definitely recommend these nice guys!!!

Eileen Gibbs

Professional, on time, fair prices, great job!

Melanie Kettle

They scheduled me in a timely manner. The technician (Jonathan)was very professional, explained the system, and answered all my questions.

Bryan Sutton

Jessica VanLandingham

He was on time and got the insulation job done quickly. I had contracted with another company who no-showed twice, so being able to call Paradise and get it done within a short time was great.

J. Chapman

Jonathan was great to work with. He came within a couple of hours after I called at around 4pm. and had us operational around 12 the next day (because he didn’t have a motor for my condensor and had to get one the next day). Will definitely use him again.

Buckley Rose

Awesome customer service. Exceeded my expectations compared to past experiences with different companies

Mary Cavett

Paradise has become our go-to HVAC company. We have used them for several smaller repairs and they always provides a reasonable price and didn’t try to upsell replacing our 30 year old unit before we were ready. Then, when we were finally ready to replace our unit we got quotes from Paradise and several other companies. Paradise was by far the best value not only in terms of price but also unit brand and warranty. We even ran all of the quotes through AI and his came in 1st in terms of value, price and ROI! Great company overall - can always trust them to provide great, high quality work and reasonable prices.

Ralph Ozley

Jon showed up as planned and committed to. A big plus was that he had the components on his truck to fix the broken part. Had my heat running after a 1 hour service call. Yes, I would recommend Paradise Heating and Air ...5 Star rec.

Kelly Rowe

Explained options in detail in a way that I easily understood. No pressure to do unnecessary work. Very nice and professional team.

Ashley Ponter

We were very pleased with the service we received! The men were knowledgeable, honest, and timely. We would HIGHLY recommend this service!

Michael Robinson

Jonathon and Christian did an excellent job! We would recommend them highly!

Sam Sharples

Very prompt, respectful, thorough, and didn’t break the bank.

Kerry Coleman

Jonathan was nothing more than stellar. Very engaging as well as very knowledgeable at his profession. I would highly recommend to anyone looking for HVAC services.

Gayle Wroclawski

We've been doing a complete renovation of our family home of 30 years to sell and retire. We also needed to make sure we had adequate insulation and have the ductwork inspected. I called Paradise Heating and Air, and found that this was a service they could provide. They were very responsive. I had an estimate within a few days and the job completed the following week. They fixed anything that could become a problem and blew in the amount of insulation to meet the current Hoover building code. Jonathan was so friendly, explained everything that was done and the cost was very reasonable. In fact he talked me out of insulating an area that wasn't really needed!!! I couldn't be happier with the service, and feel good that everything is secure and to code. I highly recommend Jonathan and Paradise Heating and Air!!

Audray Jones

First of all they are very courteous people. Secondly they gave me an appointment asap and was there right on time in which I was able to keep track of the arrival by text messages. They diagnosed the problem and it was resolved in less than 30mins. I am truly grateful for Paradise Heating and Air. Thank you for your service. Side note: they chose the best name for the company. I was in Paradise after the repair lol

john DiOrio

Jonathan and the Paradise team are the best. In my 50 yrs of home ownership, I haven't had anyone I've trusted more. My wife and I downsized recently, and Jonathan helped us upgrade old to new heating & air units, including thermostats and attic insulation. Paradise Heating & Air is a great company... glad we found them years ago.

Charles Reynolds

Jonathon, as always, provided great service! He is very efficient and honest. Thanks Jonathon, Charles

Colin Quarello

Jonathan has serviced our AC unit for many years and I continue to trust his expertise. I would recommend him to anyone seeking an honest and fair HVAC company.

Yan Zhu

Jonathan came by and discussed my problem with me. He was professional and gave me helpful suggestions. He did not even charge me for his time. It was a pleasure to work with them, please give the company a try.

samuel wilson

Tech was on time, very professional, courteous, knowledgeable addressed my concerns about the system. Will definitely be recommending Paradise Heating and Air.

Chris Holland

Jonathan and the whole Paradise staff are professional, courteous, and fast. I had a system failure, and they were able to get to me quickly and diagnose the problem. Through Jonathan's research he discovered my system had a warrantied part needing replacement and saved me $1600. I would HIGHLY recommend Jonathan and the Paradise crew and will be using again!

Misty Hughes

I had my new unit installed about a week ago. Johnathan was the best. It was effortless , perfect workmanship , on time. Explained everything! Thank you Paradise !! FIRST RATE. TOOK CARE OF ME ASAP. WILL USE IN FUTURE FOR NEW UNIT

Naseem Akhtar

Paradise company is very reliable and trusted. Jonathan is very knowledgeable and understanding. He replaced A C Unit in my home and since then it's working efficiently. I want to recommend this company for everyone

Monti Pres

Wonderful

Sandy Hicks

Being a first time customer I was extremely impressed with how punctual and professional the technicians are. I highly recommend Paradise Heating and Air

Zac Goozee

Jonathan and team are hands down the best folks I have ever worked with in the home services industry. Reasonable prices, high quality work, great communication and responsiveness, 5 stars all around. Highly recommend.

Cassandra Moore

Always on time and very well please explain everything that they did

SteelCityScreenPrint

Paradise answered my call late at night and made me an appointment for first thing in the morning and even showed up early. They crawled under my rental house through the dirt and mud to inform me that my landlord had me living in a dangerous environment. He was upfront and honest about everything and let me know the steps I needed to do to get my family out of this situation. No bandaid fixes from these guys, they do things in a professional manner and I couldn’t be more appreciative. Top notch customer service. Highly recommend!

Steve S

I had paradise come out to get me started with their paradise maintenance package, and had them take a look at my attic because we had concerns with our insulation not being adequate. They didn’t try to over sell work I didn’t need, and were honest with what exactly was needed to get us back on track. Techs Jonathan and Matthew came out for the initial inspection and service and came back to do the attic insulation. They were patient and knowledgeable (I ask a lot of questions) and took their time. They found all the places that my system was leaking (out and in) air, fixed them, and then filled the attic. They kept the house clean and were respectful and had great attitudes the entire time. They have definitely earned my business, and I would recommend them to anyone looking for HVAC work. They are AWESOME!

Amanda Horsley

I had to leave another review for this company because we continue to be very impressed. Jonathan is an absolute pleasure to work with.

Christopher Lee

Jonathan was very knowledgeable and friendly. Appreciated his candor and non-salesy guidance. We will be using them again.

Brian L

Love their service. They are very prompt and courteous. They get any issues resolved immediately and are amazing to work with!

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Heating Seasonal Performance Factor (HSPF)