just left us a 5 star review
Great company to work with AGAIN! The minor issues found were carefully explained and resolved. We setup a biannual service plan to keep this 20 yr old house in tip top shape. This is the company you need to handle your HVAC needs.
Paradise was very responsive and was able to come same day. Very professional, nice and honest - would recommend to anyone!
Tech was on time, very professional, courteous, knowledgeable addressed my concerns about the system. Will definitely be recommending Paradise Heating and Air.
Jonathon, as always, provided great service! He is very efficient and honest. Thanks Jonathon, Charles
Wonderful
Jonathan provided excellent service and was extremely knowledgeable. He had our heat up and going in no time and also helped us with setting up functions on our thermostat while he was here!
Most honest, knowledgeable and affordable HAVC company I've ever dealt with.
Scheduling was super easy and they were able to work me in quickly. Jonathan was so nice and explained things to me in a way I understood. They were also very quick but thorough
Always on time, easy to communicate, finest quality of workmanship and character, affordable pricing. Highly recommended.
Update: May 2026 Paradise came and serviced my business and home this week per the service agreement I asked them to sign me up for. Excellent trustworthy people and processes yields a top level result. You can trust them too. Call them and see what I mean. From the first phone call, I was impressed, I spoke to Jennifer and on a follow up call, I spoke to Gracie. Both are related to the owner Jonathan who came out today and gave me a breakdown and an idea of what is needed and proposed how to go about doing a mini split, which I’m excited to get done, so much so that I wanted to give a review, even before the work begins which I’m sure will be excellent. He recommended a good brand Mitsubishi and explained why he chooses them, giving a very detailed explanation. Jonathan was very personable and efficient and I look forward to the job being completed and future business with this company.
Jonathan came by and discussed my problem with me. He was professional and gave me helpful suggestions. He did not even charge me for his time. It was a pleasure to work with them, please give the company a try.
Being a first time customer I was extremely impressed with how punctual and professional the technicians are. I highly recommend Paradise Heating and Air
Explained options in detail in a way that I easily understood. No pressure to do unnecessary work. Very nice and professional team.
My unit was not working and they were working with my relatives. I asked if they would take a look at mine and they did with no problem. They told me what the problem was an within 2 days they had my unit up and running!
Extremely nice, on time, helpful and explanatory. Very professional. Thank you
Great service, price, and quality workmanship! Highly recommend! I will use them again.
I called at the end of the workday on Friday when we arrived back home from a trip and the temp in our house was 114! We had, fast, fair service and were cooling off within the hour I had called. Excellent experience!
Professional, on time, fair prices, great job!
Jonathan to the rescue! A quick response saved us from a miserable night. Jonathan had us fixed in a matter of minutes! Highly recommend!
Great service, very professional! Highly recommend.
I had my new unit installed about a week ago. Johnathan was the best. It was effortless , perfect workmanship , on time. Explained everything! Thank you Paradise !! FIRST RATE. TOOK CARE OF ME ASAP. WILL USE IN FUTURE FOR NEW UNIT
Replaced a furnace vent pipe and roof cap, Jonathan and Matt were competent technicians and explained everything to me clearly and the quote and the final price were the same. comparing quotes, they were very competitive and provided a high degree of professionalism on the job. Thank you very much.!
Paradise answered my call late at night and made me an appointment for first thing in the morning and even showed up early. They crawled under my rental house through the dirt and mud to inform me that my landlord had me living in a dangerous environment. He was upfront and honest about everything and let me know the steps I needed to do to get my family out of this situation. No bandaid fixes from these guys, they do things in a professional manner and I couldn’t be more appreciative. Top notch customer service. Highly recommend!
Excellent service, very kind, and very reasonably priced. Went the extra mile to help me out. Really appreciate you guys!
5 stars! Look nowhere else for all of heating and cooling needs. Jonathan is amazing - experienced, reasonable and reliable. Look nowhere else!
If you are having any HVAC issues please do not hesitate to call Paradise Heating and Air. Mr. Jonathan and his team were quick and provided answers to all my questions. I appreciate how quick they came out and fixed my issue being that we have had some extremely hot temperatures lately. I look forward to working with them in the future. I will be recommending them to anyone who has an issue. Thanks again to Paradise Heating and Air.
They were great. Came out on a Thursday and looked at my system. Went over all of my options of repairs or replacements. Explained both the advantages and disadvantages of both options in detail so I could make an informed decision. Came back out the following Monday to do the work. Very friendly and knowledgeable staff.
Jonathon and Christian did an excellent job! We would recommend them highly!
Routine service plus setting changes plus education plus rec's for the future. Spent much more time than normal to satisfy my real needs.
Jonathan and the whole Paradise staff are professional, courteous, and fast. I had a system failure, and they were able to get to me quickly and diagnose the problem. Through Jonathan's research he discovered my system had a warrantied part needing replacement and saved me $1600. I would HIGHLY recommend Jonathan and the Paradise crew and will be using again!
Very professional and knowledgeable. No need to look over their shoulder. Very satisfied with their work.
Awesome Work! Great Experience with Jonathan and Paradise Heating and Cooling Great experience from Jonathan and Christian! Job: Disassemble and remove old attic ductwork and install new ductwork and runs. Install Accuclean air filter in both attic and main floor systems. Install new smart thermostat and attic insulation infill. 1. Honest assessment of what is needed and more importantly, what is not needed. And not just trying to sell the most expensive option. 2. Competitive and reasonable quote. 3. I asked about radiant heat treatment as an add on, but he said while they could do it, it would not have efficient results and not worth the investment since I had a high hip roof and large attic area. 4. Great work ethic and work product. Duct system, filtering system and thermostat expertly installed, set up and running effectively. 5. All interactions cordial, efficient and polite. 6. Punctual in accordance with automated notices about arrival and appointment reminders 7. Clean work - brought coverings to reduce tracking of insulation through house areas traversed. Cleaned any evidence of insulation. 8. Works relatively quietly. No loud talk or music. 9. Small footprint on street. One van. I expected van and trailer. New materials brought in, unloaded and installed while old duct system all loaded up and removed. Very efficient. Overall, fantastic experience and is highly recommended.
Jonathan and team are hands down the best folks I have ever worked with in the home services industry. Reasonable prices, high quality work, great communication and responsiveness, 5 stars all around. Highly recommend.
I had to leave another review for this company because we continue to be very impressed. Jonathan is an absolute pleasure to work with.
First of all they are very courteous people. Secondly they gave me an appointment asap and was there right on time in which I was able to keep track of the arrival by text messages. They diagnosed the problem and it was resolved in less than 30mins. I am truly grateful for Paradise Heating and Air. Thank you for your service. Side note: they chose the best name for the company. I was in Paradise after the repair lol
Johnathan was great! We had a moisture problem in our kitchen cabinets that were on an interior wall. He spent a good amount of time figuring out what was going on, gave us a solution and answered all of our questions. A very good experience!
Jonathan and his staff were very communicative! Would highly recommend.
Great, fast and professional service always!!
I was extremely impressed with Paradise Air and am very glad I found them. I have a very old HVAC system they needed some ducts and a condensate pump replaced. They were extremely thorough and clearly explained everything they planned on doing. The price was excellent given how much work they had to do in the crawlspace and the extra time they spent with me advising me on how to get as much out of my old system as I could. They weren’t there to try to sell me a new system. They were there to repair what I asked them to at a reasonable price and help me extend the life of my current system. I won’t even think of calling anyone else from now on.
On time. Responsive. Seemed confident with expertise. Explained issues well. Serviced and repaired older ac system and did not try to sell me a new one. Kept everyone cool for Mothers Day.
Great service, assessed the issue in no time. Discussed all available options, extremely professional and friendly . Appreciated the help. Provided the best price .
My unit for upstairs had a major leak in the evaporation coils. Jonathan and Matthew came over and spent an hour here investigating and giving me my options. I decided to replace the whole unit and they were here on a Saturday replacing the unit. The knowledge that Jonathan possessed was second to none. The experience was excellent I will be using them again and I highly recommend them.
We had Jonathan out to service our unit today. The service was quick and efficient! Jonathan’s experience speaks for itself! We highly recommend Paradise Heating and Air for all your HVAC needs. Trevor and Edna Cumbee-Montieth Hoover, AL
Jonathan did a great job. Highly recommended.
Amazing service and very helpful as well as willing to inform me of what was going on.
Paradise Heating and Air are the BEST in the area! They’re very responsive and adapted quickly to our needs. Highly Recommend!!
Excellent company! Jonathan and Matt were professional, friendly, and extremely efficient. They had my HVAC system replaced in 4 hours! If my other unit ever bites the dust, they will be the ones I call for a new one!! I highly recommend them.