Outstanding service, knowledge and dedication. I was very impressed all around.

It was a fluke I got them. I called to order a part, instead I got the best service of any HVAC service in the Birmingham area. Fast response, honest, efficient, and fairly priced. Professionals who care about their reputation. Thank you.

Trustworthy and honest! I'm so thankful for the service I receive from Paradise Heating and Air. I am a repeat customer because I know Jonathan will not try to sell something I do not need. He explains any issues in detail leaving the decision up to me on whether or not to replace a part. Jonathan takes his time to make sure everything is in good working order before he leaves.He truly cares about his customers. I highly recommend keeping your unit(s) serviced twice a year. I am seeing the benefits on being proactive with this. It's totally worth it. I cannot rave enough about the customer service you receive from Paradise Heating and Air. Call them!!!

Jonathan provides excellent service and is an expert of his craft. Most importantly, he is honest with diagnostics and recommendations - a trait that is hard to find in the HVAC industry. Austin does a great job too!

I can not say enough great things about Jonathon and Paradise Heating and Air. From the moment they answered the phone I knew I made the right choice. This team is top notch! I called on Monday for attic insulation, Tuesday Jonathon came out and spent time showing me what I needed and Thursday the job is done! Clean, professional and treated me and my home like family. I will be using them for EVERYTHING they specialize in. You CAN NOT GO WRONG with this company! 1000% satisfied and never have been so happy to spend money on insulation 🥰.

Jon and his team have renewed my faith in the HVAC industry. They service two homes with aging Heating & Cooling systems, and they've gone above & beyond in both cases. From surveying the attics for proper insulation, to accessing the basements and crawl space for any issues that might need to be addressed, I'm confident I'm in good hands with Paradise Heating & Air.

Jonathan and Austin showed up on time, diagnosed the problem quickly and repaired our AC unit immediately. The whole thing took less than an hour! They were super personal and professional. I will definitely call them again.

Great service... Speedy and Fairly priced too!

Very professional company. Jonathan and team did a fantastic job insulating our home and went above and beyond to ensure we were satisfied with their work and the results. 10/10 highly recommend and will hire again.

I have been extremely pleased with the work performed and customer service.

The most honest hvac company I've seen in decades. They had every opportunity to tell me I needed a new unit, I was 100% sure that I did. Its an old unit and could not keep up when it got really hot. Instead they recommended adding insulation in attic and found some broken duct work.

Excellent work and reasonably charges.

I’ve used them several times now and they are always quick to respond, very polite and honest. I would highly recommend them.

Jonathan and his crew are always on time and always help me to understand what is going on with our AC an heating unit.

Great honest and helpful people.

I was fortunately able to get an appointment for the next day. Jonathan & Austin were prompt and kept me advised of their arrival. They quickly found the problem with my "heat" and were able to fix it without problems. They were very friendly and professional, and I felt that their pricing was fair and reasonable. Thanks again, Guys!

Johnathan came out today to look over my system. He went over and beyond to explain things to me. He is an honest and respectful individual. I am happy I was able to find Paradise Heating and Air. Also he installed a brand new thermostat for me. Johnathan saved me so much. Thank you for Paradise Heating and Air.

I highly recommend Paradise Heating and Air. I contacted them to give me an estimate on adding more insulation to my attic. They were super responsive. They came out, gave me an estimate that I felt was very reasonable. In a very short time I was on their schedule. They showed up at the time they told me they would and they did a great job!! They even took care of the areas that were leaking heat. They are very personable, great to deal with. I am super pleased.

Paradise Heating & Air made getting my air conditioning up and running a priority and actually REALLY showed up earlier than scheduled like they said they would try to. The very nice person that schedules their appointment REALLY did work me in earlier and called me from her car on her way home from work to do it. I couldn’t believe it- customer service in 2024!? Wow. And the owner who serviced my system answered every one of my questions, endured me standing over his shoulder including walking me through how condensation works 😬. GREAT experience and my air conditioning company moving forward.

Jonathon arrived within 30 minutes of me contacting Paradise. I had a late evening service request due to my unit not properly operating. Jennifer at Paradise was professional and so understanding of how uncomfortable and concerned my family was due the heat. Jonathan had the problem figured out in under 30 minutes of arriving and explained everything very clearly before proceeding. Will be using this company again. Very satisfied!

If only all of our consumer needs were met like the service provided by the team at Paradise Heating and Air. From the very cordial and helpful Paradise employee who answered our after-hours, weekend phone call to the technical service provided by Jonathan and Matthew on Monday - we couldn’t be more pleased. We were informed every step of the way via text of all pertinent information including: scheduled appointment time, tech arrival time with the id’s of technicians who would be performing the work. Jonathan and Matthew arrived five minutes earlier than the one hour scheduled window (no no-shows here), did what they had to do and didn’t use weaponry to determine labor costs. In a land where customers have seemingly been disregarded and led to die, the folks of Paradise have obviously seen themselves and decided to do things a different and better way.

Always prompt and polite. Not to mention they know what they’re doing

Jonathan has always been very respectful and helpful when he comes to service our HVAC! They are prompt to get you on the schedule, have fair pricing, and he is great about explaining what he did to fix your problems. This is an honest company that makes you feel valued.

Being a first time customer I was extremely impressed with how punctual and professional the technicians are. I highly recommend Paradise Heating and Air

A/C drains clogged and were draining into the basement. Put request in on line at 8 PM and response was great. Work crew responded 7 AM and work repair was done quickly. Great service.

Quick service, fair price, and very thorough with explaining different options. Jonathan was straight and to the point without any sort of pushy sales talk which is rare in the HVAC industry today. Highly recommend!

We appreciate Paradise Heating and Air fixing our heat. The are wonderful and so nice! Update: Paradise Heating and Air is perfect for all our HVAC needs. They are the best there is!!!

These guys did great work for us! Installed a new HVAC system at a competitive price, were very respectful in my home, neat, and incredibly helpful. All around just a great experience.

Highly recommend Jonathan and Matthew. They were able to come same day when my air stopped blowing cool air none other than the first week of consistent upper 80s weather. They were on time and from the brief description I shared over the phone they knew right where to start. They had the part that needed to be replaced and I had cool air flowing in less than an hour! Thanks guys will use you again.

The only company I'll use for HVAC. Jon and his team explain everything, do meticulous work, and clean up after the job is done. What more could you ask for? Thanks guys!

These guys got the job done! Came in did not try to sell me a unit but fixed my existing unit and I appreciate them so much bc it was the hottest day of the year and my unit was completely out. I recommend 💯

Amazing service!

I am grateful for the service provided by Paradise Heating and Air. I was impressed by the prompt response to my initial email inquiry and the follow-up communication before the appointment. The professionalism and kindness shown to me during my AC repair appointment were greatly appreciated."

Had what I thought was an issue with my furnace at MIDNIGHT and was in a panic trying to decipher what I thought was an error code. Called numerous places advertising 24/7 assistance and no one could/would help. Jonathan Perkinson with Paradise actually called me back, explained it all to me and kept me from shutting it all down on a cold night. So kind and helpful!!! Highly recommended!

FIRST RATE. TOOK CARE OF ME ASAP. WILL USE IN FUTURE FOR NEW UNIT

They came after hours; were super efficient and courteous. Highly recommend

Jonathan was highly recommended and came by to look at a situation I had. He spent time looking all over my attic and my system. Had recommendation, seemed knowledgeable about my problem. Very courteous!

2025 UPDATE: I needed Jonathan service on Friday, April 3rd. I called his office at 6:40. Jonathan arrived at my home by 2 o’clock that afternoon. Got my unit back up and running in less than an hour. The team at Paradise heating and cooling. Always provide exceptional, customer service and expertise. As long as Jonathan is in business, I will continue to do business with him. "I was so impressed with Mr. Jonathan from Paradise Heating & Air! They were incredibly respectful of my home, even wearing shoe covers. They were punctual and kept me informed every step of the way. Mr. Jonathan took the time to explain the issue clearly and simply, without any confusing technical terms. They offered several options and let me decide what was best for me and my budget. I really appreciated that they didn't try to oversell me on something I didn't need. It's clear that Mr. Jonathan is knowledgeable and truly cares about their customers. I highly recommend Mr. Jonathan and Paradise Heating & Air to anyone looking for reliable and honest HVAC service. It's refreshing to find a company you can trust."

It was impressive that Jonathan provided the fairly evaluation on our existing attic insulation. He is also very knowledgeable about HAVC and Duct work. We don’t need anything now, but we will contact Paradise Heating and Air in the future. Appreciate for their visiting today!

I would definitely recommend this company they were very knowledgeable and a decent price!

Did a very thorough job of servicing my system. Will use again.

I would highly recommend Jonathan and Paradise Heating and Air. I called multiple places to get quotes on replacing my two older units. What sets Paradise apart is Jonathan took the time to explain my current system, as well as pricing comparable new systems. Not once did he try and sale me the bells and whistles that did not align with what I was replacing like the other businesses. He was not pushy and his prices can't be beat. You can't go wrong with Paradise Heating and Air and they will be my shop for any HVAC needs moving forward. Thank You for being fair and honest.

Jonathon provides excellent service! Shows up on time, no mess, good at explaining the problem and does high quality work.

We so appreciate the quick and friendly service we received, where our air conditioning was fixed with a major issue before anyone else even would have been able to come out to evaluate! Reliable service, easy financing… Looking forward to doing business with this company in the future. Would definitely recommend.

Paradise ALWAYS delivers high quality service! I love the honesty and integrity of this company. Paradise is without a doubt my first choice for all my heating and air needs!

Very professional, courtesy and helpful. We needed a part but no pressure to buy it. We will use them again.

Jonathan provided another on-time, courteous and professional annual maintenance service call. Paradise Heating and Air provides great service at a great value.

Jonathan and the guys did a fast and efficient job fixing our ac. Always a worry when it goes out at the start of summer in Alabama. I highly recommend paradise heating and air to fix your ac problem. Communicated arrival time, explained the issue thoroughly, also didn't break the bank! Thanks again paradise!

Staff operated in true professionalism and integrity. It's such a relief to know there are still honest people out there. There level of customer service is rarely seen today. Thank you!

Paradise Heating and Air fixed out upstairs unit by cleaning out the condenser coil and replacing the capacitor. Didn’t no over charge or try to up sell me on anything. Very trustworthy company.