I had paradise come out to get me started with their paradise maintenance package, and had them take a look at my attic because we had concerns with our insulation not being adequate. They didn’t try to over sell work I didn’t need, and were honest with what exactly was needed to get us back on track. Techs Jonathan and Matthew came out for the initial inspection and service and came back to do the attic insulation. They were patient and knowledgeable (I ask a lot of questions) and took their time. They found all the places that my system was leaking (out and in) air, fixed them, and then filled the attic. They kept the house clean and were respectful and had great attitudes the entire time. They have definitely earned my business, and I would recommend them to anyone looking for HVAC work. They are AWESOME!

Awesome service. I just signed a maintenance agreement with another company and had my HVAC systems serviced. Two weeks later one of my units wasn’t cooling. I called the company that I had a maintenance agreement with and they couldn’t service my units for two weeks. I called Paradise Heating and they fixed my unit that night. Will never use another company again.

It was a fluke I got them. I called to order a part, instead I got the best service of any HVAC service in the Birmingham area. Fast response, honest, efficient, and fairly priced. Professionals who care about their reputation. Thank you.

We so appreciate the quick and friendly service we received, where our air conditioning was fixed with a major issue before anyone else even would have been able to come out to evaluate! Reliable service, easy financing… Looking forward to doing business with this company in the future. Would definitely recommend.

I highly recommend Paradise Heating and Air. I contacted them to give me an estimate on adding more insulation to my attic. They were super responsive. They came out, gave me an estimate that I felt was very reasonable. In a very short time I was on their schedule. They showed up at the time they told me they would and they did a great job!! They even took care of the areas that were leaking heat. They are very personable, great to deal with. I am super pleased.

Great experience!

It was impressive that Jonathan provided the fairly evaluation on our existing attic insulation. He is also very knowledgeable about HAVC and Duct work. We don’t need anything now, but we will contact Paradise Heating and Air in the future. Appreciate for their visiting today!

Extremely nice, on time, helpful and explanatory. Very professional. Thank you

Very professional and efficient.

Paradise did a fantastic job! I requested an appointment online, and I had an appointment scheduled for the next day in just a few minutes. I did call to talk with the person that booked the appointment with some questions about pricing and how they charge for the work they would be doing, and she answered all of my questions. They arrived on time, and very quickly identified the issues with the system. They had it repaired and back up and running in no time. They then spent a lot of time answering all of my questions and looking at additional issues I have. I never felt rushed, and they answered all of my questions in detail. They charged me the price they said they would, and the system is back up and running. I will definitely use them again.

Quick response for broken AC. Found the problem quickly and was able to fix on the same visit. They also recommended some improvements based on another issue I was having. Overall great experience.

I was fortunately able to get an appointment for the next day. Jonathan & Austin were prompt and kept me advised of their arrival. They quickly found the problem with my "heat" and were able to fix it without problems. They were very friendly and professional, and I felt that their pricing was fair and reasonable. Thanks again, Guys!

Jonathan’s a cool dude. Great response team from the company

Great service... Speedy and Fairly priced too!

I can not say enough amazing things about my experience with Paradise - most importantly, about JONATHAN PERKINSON! He is super knowledgeable about any and all HVAC systems, and he answered all my questions - he actually went above and beyond my expectations. I am excited about this company bc I have tried SEVERAL in the Birmingham area - and I’m telling you - this is the company to use and Jonathan is the one specifically that I will be calling again and again!

Jonathan provided another on-time, courteous and professional annual maintenance service call. Paradise Heating and Air provides great service at a great value.

Paradise Heating and Air fixed out upstairs unit by cleaning out the condenser coil and replacing the capacitor. Didn’t no over charge or try to up sell me on anything. Very trustworthy company.

Great prompt service fair price. Thanks..

Quick service, fair price, and very thorough with explaining different options. Jonathan was straight and to the point without any sort of pushy sales talk which is rare in the HVAC industry today. Highly recommend!

Jonathan to the rescue! After hours quick response saved us from a miserable night. Jonathan had us fixed in a matter of minutes! Highly recommend!

Staff operated in true professionalism and integrity. It's such a relief to know there are still honest people out there. There level of customer service is rarely seen today. Thank you!

Jonathan was highly recommended and came by to look at a situation I had. He spent time looking all over my attic and my system. Had recommendation, seemed knowledgeable about my problem. Very courteous!

Outstanding service, knowledge and dedication. I was very impressed all around.

Paradise Heating & Air was conscientious about scheduling and doing a thorough job in installation and servicing.

Very professional company. Jonathan and team did a fantastic job insulating our home and went above and beyond to ensure we were satisfied with their work and the results. 10/10 highly recommend and will hire again.

Jonathan and the guys did a fast and efficient job fixing our ac. Always a worry when it goes out at the start of summer in Alabama. I highly recommend paradise heating and air to fix your ac problem. Communicated arrival time, explained the issue thoroughly, also didn't break the bank! Thanks again paradise!

The only company I'll use for HVAC. Jon and his team explain everything, do meticulous work, and clean up after the job is done. What more could you ask for? Thanks guys!

The guys were on time, took their time reviewing the history of our units with me before starting, and took great care examining our systems. I highly recommend Paradise!

I want to thank Paradise and Jonathan for being able to come out and help with AC issues. They quoted on a better unit and $ 1,000's of dollars less than the other quote I had received. They will be my first call for all future issues

Perfectly on time and very quick! They were able to diagnose the problem and fix it within 30 minutes. No BS and very well priced! I was very impressed!

Jonathan and his crew are always on time and always help me to understand what is going on with our AC an heating unit.

Excellent experience!

Jonathan and Austin showed up on time, diagnosed the problem quickly and repaired our AC unit immediately. The whole thing took less than an hour! They were super personal and professional. I will definitely call them again.

Excellent company! Personnel are professional, personable, and proficient. Technicians actually rescheduled for an earlier appointment and promptly repaired the problem. I will definitely be talking to Jennifer and Jonathan again!!

I called paradise the temperature was rising in our home on 105 degree day, called on a Saturday morning and was out that afternoon checking after working pretty late which is great and shows dedication. Fortunately there was nothing wrong with the air conditioning the culprit is being an old house with improper insulation and ventilation in the attic space. Jonathan was very helpful and professional. Always fast to respond and give advice on what to do to help when there is an issue that isn’t related to the HVAC having issues.

I can not say enough great things about Jonathon and Paradise Heating and Air. From the moment they answered the phone I knew I made the right choice. This team is top notch! I called on Monday for attic insulation, Tuesday Jonathon came out and spent time showing me what I needed and Thursday the job is done! Clean, professional and treated me and my home like family. I will be using them for EVERYTHING they specialize in. You CAN NOT GO WRONG with this company! 1000% satisfied and never have been so happy to spend money on insulation 🥰.

These guys did great work for us! Installed a new HVAC system at a competitive price, were very respectful in my home, neat, and incredibly helpful. All around just a great experience.

They came after hours; were super efficient and courteous. Highly recommend

Paradise heating and air came out to my place within 30 minutes from the time I called put in a water sensor for the airflow in the attic and replaced the Capacitor for upstairs AC unit, Johnathon was very professional and very honest at first he thought I needed freon for one of my units But after it working for a while, he saw that it didn’t need any he could’ve charged me and I would’ve never known but he didn’t he came in and told the freon levels were OK and just needed time to show the correct pressure level. Also their price were very reasonable. Don’t let the service fee scare you, you’re getting an honest company that will come out and tell you exactly what you need and how much it’s going to cost and if you decide to go with them, that service fee will be included with the work they do.

Johnathan and Matt very knowledgeable and professional. Addressed my problem and fixed at a very reasonable price. Would highly recommend.

Trustworthy and honest! I'm so thankful for the service I receive from Paradise Heating and Air. I am a repeat customer because I know Jonathan will not try to sell something I do not need. He explains any issues in detail leaving the decision up to me on whether or not to replace a part. Jonathan takes his time to make sure everything is in good working order before he leaves.He truly cares about his customers. I highly recommend keeping your unit(s) serviced twice a year. I am seeing the benefits on being proactive with this. It's totally worth it. I cannot rave enough about the customer service you receive from Paradise Heating and Air. Call them!!!

If only all of our consumer needs were met like the service provided by the team at Paradise Heating and Air. From the very cordial and helpful Paradise employee who answered our after-hours, weekend phone call to the technical service provided by Jonathan and Matthew on Monday - we couldn’t be more pleased. We were informed every step of the way via text of all pertinent information including: scheduled appointment time, tech arrival time with the id’s of technicians who would be performing the work. Jonathan and Matthew arrived five minutes earlier than the one hour scheduled window (no no-shows here), did what they had to do and didn’t use weaponry to determine labor costs. In a land where customers have seemingly been disregarded and led to die, the folks of Paradise have obviously seen themselves and decided to do things a different and better way.

Amazing service!

Our Condo AC unit was leaking through attic, made online request to Paradise Heating and Voila! within 5 minutes my request was answered and a service was scheduled. Mr. Jonathan and his assistant Mr. Matt showed up before their scheduled time and did an outstanding job. They both were very professional and kind. Mr. Jonathan is a true American technical craftsman, he was quick to identify the problem and fix it in no time. During this time, one of my neighboring Condo owner requested him to look at his AC unit as it wasn't cooling or working properly and Mr. Jonathan agreed to look at it and fixed it. The price was more than reasonable for me and Mr. Jonathan told my neighbor that he will waive the service fee because they were already there to fix mine which saved him money and made him very happy. I don't think I have seen anyone this professional and reasonable in last couple of decades. I wish everyone at Paradise Heating the best in this world. God Bless!

from the first phone call Paradise has been professional and very easy to work with. Arrived on time, explained the issue and gave an option of repair or replace. Emailed a quote and we decided to replace. They were the lowest estimate. Would definitely recommend.

Highly recommend Jonathan and Matthew. They were able to come same day when my air stopped blowing cool air none other than the first week of consistent upper 80s weather. They were on time and from the brief description I shared over the phone they knew right where to start. They had the part that needed to be replaced and I had cool air flowing in less than an hour! Thanks guys will use you again.

The crew gave me a detailed explanation of their findings and recommendations and I knew exactly what work needed to be performed and what could be put off for a little while. Super excited to get this 20 year old house all sealed up for the remainder of the summer and the oncoming winter.

Always prompt and polite. Not to mention they know what they’re doing

Very professional, courtesy and helpful. We needed a part but no pressure to buy it. We will use them again.

A/C drains clogged and were draining into the basement. Put request in on line at 8 PM and response was great. Work crew responded 7 AM and work repair was done quickly. Great service.