just left us a 5 star review
My unit was not working and they were working with my relatives. I asked if they would take a look at mine and they did with no problem. They told me what the problem was an within 2 days they had my unit up and running!
I can not say enough amazing things about my experience with Paradise - most importantly, about JONATHAN PERKINSON! He is super knowledgeable about any and all HVAC systems, and he answered all my questions - he actually went above and beyond my expectations. I am excited about this company bc I have tried SEVERAL in the Birmingham area - and I’m telling you - this is the company to use and Jonathan is the one specifically that I will be calling again and again!
Jonathan was highly recommended and came by to look at a situation I had. He spent time looking all over my attic and my system. Had recommendation, seemed knowledgeable about my problem. Very courteous!
Jonathan came by and discussed my problem with me. He was professional and gave me helpful suggestions. He did not even charge me for his time. It was a pleasure to work with them, please give the company a try.
Jonathan was fantastic to work with! We had multiple quotes and opinions on some work we needed to get done and his recommendations and quote came in best and he had some recommendations others did not make that make us feel like he really cared about doing the right thing and really inspected our hvac situation. Jennifer and Gracie were also stellar! Will call them back and recommend to our friends!
Wonder job Persistent and thorough in evaluating the problem and correcting the problem
From the first phone call, I was impressed, I spoke to Jennifer and on a follow up call, I spoke to Gracie. Both are related to the owner Jonathan who came out today and gave me a breakdown and an idea of what is needed and proposed how to go about doing a mini split, which I’m excited to get done, so much so that I wanted to give a review, even before the work begins which I’m sure will be excellent. He recommended a good brand Mitsubishi and explained why he chooses them, giving a very detailed explanation. Jonathan was very personable and efficient and I look forward to the job being completed and future business with this company.
I have been extremely pleased with the work performed and customer service.
Replaced a furnace vent pipe and roof cap, Jonathan and Matt were competent technicians and explained everything to me clearly and the quote and the final price were the same. comparing quotes, they were very competitive and provided a high degree of professionalism on the job. Thank you very much.!
The only company I'll use for HVAC. Jon and his team explain everything, do meticulous work, and clean up after the job is done. What more could you ask for? Thanks guys!
Good service.
Jonathan and team are hands down the best folks I have ever worked with in the home services industry. Reasonable prices, high quality work, great communication and responsiveness, 5 stars all around. Highly recommend.
Routine service plus setting changes plus education plus rec's for the future. Spent much more time than normal to satisfy my real needs.
Thank you Paradise Heating and Air for your quick response, great customer service and fair price!
I’ve used them several times now and they are always quick to respond, very polite and honest. I would highly recommend them.
On time. Responsive. Seemed confident with expertise. Explained issues well. Serviced and repaired older ac system and did not try to sell me a new one. Kept everyone cool for Mothers Day.
5 stars! Look nowhere else for all of heating and cooling needs. Jonathan is amazing - experienced, reasonable and reliable. Look nowhere else!
Staff operated in true professionalism and integrity. It's such a relief to know there are still honest people out there. There level of customer service is rarely seen today. Thank you!
Jon showed up as planned and committed to. A big plus was that he had the components on his truck to fix the broken part. Had my heat running after a 1 hour service call. Yes, I would recommend Paradise Heating and Air ...5 Star rec.
Paradise Heating & Air was conscientious about scheduling and doing a thorough job in installation and servicing.
I highly recommend Paradise Heating and Air. I contacted them to give me an estimate on adding more insulation to my attic. They were super responsive. They came out, gave me an estimate that I felt was very reasonable. In a very short time I was on their schedule. They showed up at the time they told me they would and they did a great job!! They even took care of the areas that were leaking heat. They are very personable, great to deal with. I am super pleased.
Jonathan was very professional and knowledgeable, with a great personality. I will be doing business in the future with his company. I immediately signed up with the company’s annual service plan.
Very professional, courtesy and helpful. We needed a part but no pressure to buy it. We will use them again.
Extremely nice, on time, helpful and explanatory. Very professional. Thank you
We have had Jonathan and his capable team working on our A/c and Heating for several years. They are punctual, well mannered and reasonably priced. The work they have done including an A/C replacement has always been outstanding. Plus, we have appreciated their problem solving skills in helping our remaining old units get along from year to year. We are so grateful to have them a phone call away!
I can not say enough great things about Jonathon and Paradise Heating and Air. From the moment they answered the phone I knew I made the right choice. This team is top notch! I called on Monday for attic insulation, Tuesday Jonathon came out and spent time showing me what I needed and Thursday the job is done! Clean, professional and treated me and my home like family. I will be using them for EVERYTHING they specialize in. You CAN NOT GO WRONG with this company! 1000% satisfied and never have been so happy to spend money on insulation 🥰.
Called Paradise on a Sunday(Father's Day) and got a call back and service/ repair the same day. They explained what was needed and did the necessary repairs. I have a nice cool home again.
Exactly what I needed!
Great experience!
Paradise ALWAYS delivers high quality service! I love the honesty and integrity of this company. Paradise is without a doubt my first choice for all my heating and air needs!
Quick service, fair price, and very thorough with explaining different options. Jonathan was straight and to the point without any sort of pushy sales talk which is rare in the HVAC industry today. Highly recommend!
They were great. Came out on a Thursday and looked at my system. Went over all of my options of repairs or replacements. Explained both the advantages and disadvantages of both options in detail so I could make an informed decision. Came back out the following Monday to do the work. Very friendly and knowledgeable staff.
First of all they are very courteous people. Secondly they gave me an appointment asap and was there right on time in which I was able to keep track of the arrival by text messages. They diagnosed the problem and it was resolved in less than 30mins. I am truly grateful for Paradise Heating and Air. Thank you for your service. Side note: they chose the best name for the company. I was in Paradise after the repair lol
Tech was on time, very professional, courteous, knowledgeable addressed my concerns about the system. Will definitely be recommending Paradise Heating and Air.
Jonathon, as always, provided great service! He is very efficient and honest. Thanks Jonathon, Charles
Paradise was very responsive and was able to come same day. Very professional, nice and honest - would recommend to anyone!
Great honest and helpful people.
Jonathan provided another on-time, courteous and professional annual maintenance service call. Paradise Heating and Air provides great service at a great value.
It was a fluke I got them. I called to order a part, instead I got the best service of any HVAC service in the Birmingham area. Fast response, honest, efficient, and fairly priced. Professionals who care about their reputation. Thank you.
Excellent company! Jonathan and Matt were professional, friendly, and extremely efficient. They had my HVAC system replaced in 4 hours! If my other unit ever bites the dust, they will be the ones I call for a new one!! I highly recommend them.
Jonathan did a great job. Highly recommended.
Great service - always on time and very professional.
Paradise answered my call late at night and made me an appointment for first thing in the morning and even showed up early. They crawled under my rental house through the dirt and mud to inform me that my landlord had me living in a dangerous environment. He was upfront and honest about everything and let me know the steps I needed to do to get my family out of this situation. No bandaid fixes from these guys, they do things in a professional manner and I couldn’t be more appreciative. Top notch customer service. Highly recommend!
We were in dire situation last last summer when our AC system went off with no repair really feasible. We took some time to shop around despite of awful heat in the house. Johnatan from Paradise Heating and Air is honest, articulate, skillful professional. He offered the best value and cost, the easiest ways to pay, and great service plan. I would recommend everyone to contact Johnatan and Paradise Heating and Air for the AC service.
Love their service. They are very prompt and courteous. They get any issues resolved immediately and are amazing to work with!
Jonathan and his helper were awesome. Keeping us informed as to what they were doing as they replaced our heating and air units. They were pleasant to have around and did a great job. They not only left the areas clean they hauled off all the old equipment. We would highly recommended them to everyone.
If only all of our consumer needs were met like the service provided by the team at Paradise Heating and Air. From the very cordial and helpful Paradise employee who answered our after-hours, weekend phone call to the technical service provided by Jonathan and Matthew on Monday - we couldn’t be more pleased. We were informed every step of the way via text of all pertinent information including: scheduled appointment time, tech arrival time with the id’s of technicians who would be performing the work. Jonathan and Matthew arrived five minutes earlier than the one hour scheduled window (no no-shows here), did what they had to do and didn’t use weaponry to determine labor costs. In a land where customers have seemingly been disregarded and led to die, the folks of Paradise have obviously seen themselves and decided to do things a different and better way.