just left us a 5 star review
Very prompt, respectful, thorough, and didn’t break the bank.
Very professional and knowledgeable. No need to look over their shoulder. Very satisfied with their work.
Jonathon, as always, provided great service! He is very efficient and honest. Thanks Jonathon, Charles
Jonathan was great to work with. He came within a couple of hours after I called at around 4pm. and had us operational around 12 the next day (because he didn’t have a motor for my condensor and had to get one the next day). Will definitely use him again.
Jonathan to the rescue! A quick response saved us from a miserable night. Jonathan had us fixed in a matter of minutes! Highly recommend!
I was fortunately able to get an appointment for the next day. Jonathan & Austin were prompt and kept me advised of their arrival. They quickly found the problem with my "heat" and were able to fix it without problems. They were very friendly and professional, and I felt that their pricing was fair and reasonable. Thanks again, Guys! UPDATE: I once again had a very good visit from Paradise Heating & Air - they are very prompt and reliable and do an efficient job - thanks once again! I definitely recommend these nice guys!!!
I honestly cannot tell you just how highly I recommend these folks. Five stars are not enough! They are friendly, professional, very competitively priced and a real pleasure to work with. I've had them out twice, once for a split unit in my sunroom and then today for my main unit and both times they did an exceptional job.
Tech was on time, very professional, courteous, knowledgeable addressed my concerns about the system. Will definitely be recommending Paradise Heating and Air.
Paradise answered my call late at night and made me an appointment for first thing in the morning and even showed up early. They crawled under my rental house through the dirt and mud to inform me that my landlord had me living in a dangerous environment. He was upfront and honest about everything and let me know the steps I needed to do to get my family out of this situation. No bandaid fixes from these guys, they do things in a professional manner and I couldn’t be more appreciative. Top notch customer service. Highly recommend!
Great service, assessed the issue in no time. Discussed all available options, extremely professional and friendly . Appreciated the help. Provided the best price .
Jonathan was very knowledgeable and friendly. Appreciated his candor and non-salesy guidance. We will be using them again.
Jonathan was fantastic to work with! We had multiple quotes and opinions on some work we needed to get done and his recommendations and quote came in best and he had some recommendations others did not make that make us feel like he really cared about doing the right thing and really inspected our hvac situation. Jennifer and Gracie were also stellar! Will call them back and recommend to our friends!
Fast on time & courteous
Love their service. They are very prompt and courteous. They get any issues resolved immediately and are amazing to work with!
Did a very thorough job of servicing my system. Will use again.
He was on time and got the insulation job done quickly. I had contracted with another company who no-showed twice, so being able to call Paradise and get it done within a short time was great.
Always knowledgeable, respectful, and right on time!
Great company to work with AGAIN! The minor issues found were carefully explained and resolved. We setup a biannual service plan to keep this 20 yr old house in tip top shape. This is the company you need to handle your HVAC needs.
I had paradise come out to get me started with their paradise maintenance package, and had them take a look at my attic because we had concerns with our insulation not being adequate. They didn’t try to over sell work I didn’t need, and were honest with what exactly was needed to get us back on track. Techs Jonathan and Matthew came out for the initial inspection and service and came back to do the attic insulation. They were patient and knowledgeable (I ask a lot of questions) and took their time. They found all the places that my system was leaking (out and in) air, fixed them, and then filled the attic. They kept the house clean and were respectful and had great attitudes the entire time. They have definitely earned my business, and I would recommend them to anyone looking for HVAC work. They are AWESOME!
Has spring service. Right on time, got it in good shape. Professional. Highly recommend!
Called Paradise on a Sunday(Father's Day) and got a call back and service/ repair the same day. They explained what was needed and did the necessary repairs. I have a nice cool home again.
They were great. Came out on a Thursday and looked at my system. Went over all of my options of repairs or replacements. Explained both the advantages and disadvantages of both options in detail so I could make an informed decision. Came back out the following Monday to do the work. Very friendly and knowledgeable staff.
Extremely nice, on time, helpful and explanatory. Very professional. Thank you
Jonathan provided excellent service and was extremely knowledgeable. He had our heat up and going in no time and also helped us with setting up functions on our thermostat while he was here!
Awesome customer service. Exceeded my expectations compared to past experiences with different companies
Good service.
Great, fast and professional service always!!
Great service with very neat job. Highly recommend.
We've been doing a complete renovation of our family home of 30 years to sell and retire. We also needed to make sure we had adequate insulation and have the ductwork inspected. I called Paradise Heating and Air, and found that this was a service they could provide. They were very responsive. I had an estimate within a few days and the job completed the following week. They fixed anything that could become a problem and blew in the amount of insulation to meet the current Hoover building code. Jonathan was so friendly, explained everything that was done and the cost was very reasonable. In fact he talked me out of insulating an area that wasn't really needed!!! I couldn't be happier with the service, and feel good that everything is secure and to code. I highly recommend Jonathan and Paradise Heating and Air!!
I had to leave another review for this company because we continue to be very impressed. Jonathan is an absolute pleasure to work with.
Jonathan and team are hands down the best folks I have ever worked with in the home services industry. Reasonable prices, high quality work, great communication and responsiveness, 5 stars all around. Highly recommend.
Jonathan is highly technical, knowledgable, and efficient. I wish I had known his company years ago. I highly recommend Paradise for all heating and air needs.
Great service, very professional! Highly recommend.
Being a first time customer I was extremely impressed with how punctual and professional the technicians are. I highly recommend Paradise Heating and Air
Jonathan and his helper were awesome. Keeping us informed as to what they were doing as they replaced our heating and air units. They were pleasant to have around and did a great job. They not only left the areas clean they hauled off all the old equipment. We would highly recommended them to everyone.
Routine service plus setting changes plus education plus rec's for the future. Spent much more time than normal to satisfy my real needs.
Jon showed up as planned and committed to. A big plus was that he had the components on his truck to fix the broken part. Had my heat running after a 1 hour service call. Yes, I would recommend Paradise Heating and Air ...5 Star rec.
We were very pleased with the service we received! The men were knowledgeable, honest, and timely. We would HIGHLY recommend this service!
We recently bought a home and right away one of the AC units failed. Of course it was after hours (do AC units ever fail not after hours?). I called Paradise Heating and Air and they dispatched quickly, diagnosed the problem, and had us cool and running again before the kids were even in bed. Jonathan figured out the issue fast, and the quality of work and the cleanup afterward were truly noticeable. They've become our go-to HVAC company, always a notch above on service and workmanship. If you need emergency AC repair or any HVAC work in Vestavia Hills or anywhere in the Birmingham area, don't hesitate to reach out to this team. Love working with them!
Jonathan did a great job. Highly recommended.
Jonathan was very professional and knowledgeable, with a great personality. I will be doing business in the future with his company. I immediately signed up with the company’s annual service plan.
These guys got the job done! Came in did not try to sell me a unit but fixed my existing unit and I appreciate them so much bc it was the hottest day of the year and my unit was completely out. I recommend 💯
Excellent company! Jonathan and Matt were professional, friendly, and extremely efficient. They had my HVAC system replaced in 4 hours! If my other unit ever bites the dust, they will be the ones I call for a new one!! I highly recommend them.
Honest and kind. Gave incredible price for work completed. Called and was able to come earlier than expected! Cannot recommend enough
Update: May 2026 Paradise came and serviced my business and home this week per the service agreement I asked them to sign me up for. Excellent trustworthy people and processes yields a top level result. You can trust them too. Call them and see what I mean. From the first phone call, I was impressed, I spoke to Jennifer and on a follow up call, I spoke to Gracie. Both are related to the owner Jonathan who came out today and gave me a breakdown and an idea of what is needed and proposed how to go about doing a mini split, which I’m excited to get done, so much so that I wanted to give a review, even before the work begins which I’m sure will be excellent. He recommended a good brand Mitsubishi and explained why he chooses them, giving a very detailed explanation. Jonathan was very personable and efficient and I look forward to the job being completed and future business with this company.
On time. Responsive. Seemed confident with expertise. Explained issues well. Serviced and repaired older ac system and did not try to sell me a new one. Kept everyone cool for Mothers Day.
We have had Jonathan and his capable team working on our A/c and Heating for several years. They are punctual, well mannered and reasonably priced. The work they have done including an A/C replacement has always been outstanding. Plus, we have appreciated their problem solving skills in helping our remaining old units get along from year to year. We are so grateful to have them a phone call away!