just left us a 5 star review
Our AC was struggling a bit. Had another HVCA company come check it out first. Their recommendation was a whole new replacement unit. Bare minimum a $6000 repair job. Got a second opinion from Jonathan’s company, Paradise. All the unit needed was refrigerant. Saved us thousands !! We would recommend Paradise every day of the week and twice on Sunday.
From the first phone call, I was impressed, I spoke to Jennifer and on a follow up call, I spoke to Gracie. Both are related to the owner Jonathan who came out today and gave me a breakdown and an idea of what is needed and proposed how to go about doing a mini split, which I’m excited to get done, so much so that I wanted to give a review, even before the work begins which I’m sure will be excellent. He recommended a good brand Mitsubishi and explained why he chooses them, giving a very detailed explanation. Jonathan was very personable and efficient and I look forward to the job being completed and future business with this company.
Jonathan was fantastic to work with! We had multiple quotes and opinions on some work we needed to get done and his recommendations and quote came in best and he had some recommendations others did not make that make us feel like he really cared about doing the right thing and really inspected our hvac situation. Jennifer and Gracie were also stellar! Will call them back and recommend to our friends!
Excellent company! Jonathan and Matt were professional, friendly, and extremely efficient. They had my HVAC system replaced in 4 hours! If my other unit ever bites the dust, they will be the ones I call for a new one!! I highly recommend them.
Wonder job Persistent and thorough in evaluating the problem and correcting the problem
Replaced a furnace vent pipe and roof cap, Jonathan and Matt were competent technicians and explained everything to me clearly and the quote and the final price were the same. comparing quotes, they were very competitive and provided a high degree of professionalism on the job. Thank you very much.!
Routine service plus setting changes plus education plus rec's for the future. Spent much more time than normal to satisfy my real needs.
Jonathan and team are hands down the best folks I have ever worked with in the home services industry. Reasonable prices, high quality work, great communication and responsiveness, 5 stars all around. Highly recommend.
We were in dire situation last last summer when our AC system went off with no repair really feasible. We took some time to shop around despite of awful heat in the house. Johnatan from Paradise Heating and Air is honest, articulate, skillful professional. He offered the best value and cost, the easiest ways to pay, and great service plan. I would recommend everyone to contact Johnatan and Paradise Heating and Air for the AC service.
Quick response for broken AC. Found the problem quickly and was able to fix on the same visit. They also recommended some improvements based on another issue I was having. Overall great experience.
The only company I'll use for HVAC. Jon and his team explain everything, do meticulous work, and clean up after the job is done. What more could you ask for? Thanks guys!
Jonathan provided another on-time, courteous and professional annual maintenance service call. Paradise Heating and Air provides great service at a great value.
Quick service, fair price, and very thorough with explaining different options. Jonathan was straight and to the point without any sort of pushy sales talk which is rare in the HVAC industry today. Highly recommend!
Jonathan to the rescue! A quick response saved us from a miserable night. Jonathan had us fixed in a matter of minutes! Highly recommend!
Jon showed up as planned and committed to. A big plus was that he had the components on his truck to fix the broken part. Had my heat running after a 1 hour service call. Yes, I would recommend Paradise Heating and Air ...5 Star rec.
Great company to work with AGAIN! The minor issues found were carefully explained and resolved. We setup a biannual service plan to keep this 20 yr old house in tip top shape. This is the company you need to handle your HVAC needs.
Paradise Heating and Air was great to work with—professional, on time, and very thorough. They communicated clearly throughout the entire process and were upfront about pricing and exactly what they discovered was wrong. I’m very pleased with their service and will definitely use them again. Being on time was a huge plus as well!
Paradise answered my call late at night and made me an appointment for first thing in the morning and even showed up early. They crawled under my rental house through the dirt and mud to inform me that my landlord had me living in a dangerous environment. He was upfront and honest about everything and let me know the steps I needed to do to get my family out of this situation. No bandaid fixes from these guys, they do things in a professional manner and I couldn’t be more appreciative. Top notch customer service. Highly recommend!
I recently had this company come out to my home because my unit wasn’t working, they had someone out the same day. Jonathan was extremely professional and knowledgeable, definitely recommend this company!!
They were great. Came out on a Thursday and looked at my system. Went over all of my options of repairs or replacements. Explained both the advantages and disadvantages of both options in detail so I could make an informed decision. Came back out the following Monday to do the work. Very friendly and knowledgeable staff.
Always polite. They were at my house at 8:30 pm making sure we had cool air.
Came out same day and explained the problem I was having and how best to fix it, and also what to look for to get ahead of any future issues before they get too bad
I have been extremely pleased with the work performed and customer service.
Extremely nice, on time, helpful and explanatory. Very professional. Thank you
Jon and his team have renewed my faith in the HVAC industry. They service two homes with aging Heating & Cooling systems, and they've gone above & beyond in both cases. From surveying the attics for proper insulation, to accessing the basements and crawl space for any issues that might need to be addressed, I'm confident I'm in good hands with Paradise Heating & Air.
5 stars! Look nowhere else for all of heating and cooling needs. Jonathan is amazing - experienced, reasonable and reliable. Look nowhere else!
Exactly what I needed!
Tech was on time, very professional, courteous, knowledgeable addressed my concerns about the system. Will definitely be recommending Paradise Heating and Air.
These guys did great work for us! Installed a new HVAC system at a competitive price, were very respectful in my home, neat, and incredibly helpful. All around just a great experience.
Being a first time customer I was extremely impressed with how punctual and professional the technicians are. I highly recommend Paradise Heating and Air
Jonathan and the whole Paradise staff are professional, courteous, and fast. I had a system failure, and they were able to get to me quickly and diagnose the problem. Through Jonathan's research he discovered my system had a warrantied part needing replacement and saved me $1600. I would HIGHLY recommend Jonathan and the Paradise crew and will be using again!
Jonathan was highly recommended and came by to look at a situation I had. He spent time looking all over my attic and my system. Had recommendation, seemed knowledgeable about my problem. Very courteous!
Johnathan and Matt very knowledgeable and professional. Addressed my problem and fixed at a very reasonable price. Would highly recommend.
We were very pleased with the service we received! The men were knowledgeable, honest, and timely. We would HIGHLY recommend this service!
Jonathan did a great job. Highly recommended.
My unit was not working and they were working with my relatives. I asked if they would take a look at mine and they did with no problem. They told me what the problem was an within 2 days they had my unit up and running!
They scheduled me in a timely manner. The technician (Jonathan)was very professional, explained the system, and answered all my questions.
Paradise Heating & Air was conscientious about scheduling and doing a thorough job in installation and servicing.
I can not say enough amazing things about my experience with Paradise - most importantly, about JONATHAN PERKINSON! He is super knowledgeable about any and all HVAC systems, and he answered all my questions - he actually went above and beyond my expectations. I am excited about this company bc I have tried SEVERAL in the Birmingham area - and I’m telling you - this is the company to use and Jonathan is the one specifically that I will be calling again and again!
I would highly recommend Jonathan and Paradise Heating and Air. I called multiple places to get quotes on replacing my two older units. What sets Paradise apart is Jonathan took the time to explain my current system, as well as pricing comparable new systems. Not once did he try and sale me the bells and whistles that did not align with what I was replacing like the other businesses. He was not pushy and his prices can't be beat. You can't go wrong with Paradise Heating and Air and they will be my shop for any HVAC needs moving forward. Thank You for being fair and honest.
Jonathan and the guys did a fast and efficient job fixing our ac. Always a worry when it goes out at the start of summer in Alabama. I highly recommend paradise heating and air to fix your ac problem. Communicated arrival time, explained the issue thoroughly, also didn't break the bank! Thanks again paradise!
Paradise ALWAYS delivers high quality service! I love the honesty and integrity of this company. Paradise is without a doubt my first choice for all my heating and air needs!
Honest and kind. Gave incredible price for work completed. Called and was able to come earlier than expected! Cannot recommend enough
Great honest and helpful people.
I highly recommend Paradise Heating and Air. I contacted them to give me an estimate on adding more insulation to my attic. They were super responsive. They came out, gave me an estimate that I felt was very reasonable. In a very short time I was on their schedule. They showed up at the time they told me they would and they did a great job!! They even took care of the areas that were leaking heat. They are very personable, great to deal with. I am super pleased.