just left us a 5 star review
Jonathan and team are hands down the best folks I have ever worked with in the home services industry. Reasonable prices, high quality work, great communication and responsiveness, 5 stars all around. Highly recommend.
Awesome Work! Great Experience with Jonathan and Paradise Heating and Cooling Great experience from Jonathan and Christian! Job: Disassemble and remove old attic ductwork and install new ductwork and runs. Install Accuclean air filter in both attic and main floor systems. Install new smart thermostat and attic insulation infill. 1. Honest assessment of what is needed and more importantly, what is not needed. And not just trying to sell the most expensive option. 2. Competitive and reasonable quote. 3. I asked about radiant heat treatment as an add on, but he said while they could do it, it would not have efficient results and not worth the investment since I had a high hip roof and large attic area. 4. Great work ethic and work product. Duct system, filtering system and thermostat expertly installed, set up and running effectively. 5. All interactions cordial, efficient and polite. 6. Punctual in accordance with automated notices about arrival and appointment reminders 7. Clean work - brought coverings to reduce tracking of insulation through house areas traversed. Cleaned any evidence of insulation. 8. Works relatively quietly. No loud talk or music. 9. Small footprint on street. One van. I expected van and trailer. New materials brought in, unloaded and installed while old duct system all loaded up and removed. Very efficient. Overall, fantastic experience and is highly recommended.
Johnathan and Matt very knowledgeable and professional. Addressed my problem and fixed at a very reasonable price. Would highly recommend.
Being a first time customer I was extremely impressed with how punctual and professional the technicians are. I highly recommend Paradise Heating and Air
Jonathan was great to work with. He came within a couple of hours after I called at around 4pm. and had us operational around 12 the next day (because he didn’t have a motor for my condensor and had to get one the next day). Will definitely use him again.
Jonathan is highly technical, knowledgable, and efficient. I wish I had known his company years ago. I highly recommend Paradise for all heating and air needs.
Paradise was very responsive and was able to come same day. Very professional, nice and honest - would recommend to anyone!
Jonathan and his helper were awesome. Keeping us informed as to what they were doing as they replaced our heating and air units. They were pleasant to have around and did a great job. They not only left the areas clean they hauled off all the old equipment. We would highly recommended them to everyone.
5 stars! Look nowhere else for all of heating and cooling needs. Jonathan is amazing - experienced, reasonable and reliable. Look nowhere else!
Jonathan and the guys did a fast and efficient job fixing our ac. Always a worry when it goes out at the start of summer in Alabama. I highly recommend paradise heating and air to fix your ac problem. Communicated arrival time, explained the issue thoroughly, also didn't break the bank! Thanks again paradise!
Jonathan did a great job. Highly recommended.
I had paradise come out to get me started with their paradise maintenance package, and had them take a look at my attic because we had concerns with our insulation not being adequate. They didn’t try to over sell work I didn’t need, and were honest with what exactly was needed to get us back on track. Techs Jonathan and Matthew came out for the initial inspection and service and came back to do the attic insulation. They were patient and knowledgeable (I ask a lot of questions) and took their time. They found all the places that my system was leaking (out and in) air, fixed them, and then filled the attic. They kept the house clean and were respectful and had great attitudes the entire time. They have definitely earned my business, and I would recommend them to anyone looking for HVAC work. They are AWESOME!
They were great. Came out on a Thursday and looked at my system. Went over all of my options of repairs or replacements. Explained both the advantages and disadvantages of both options in detail so I could make an informed decision. Came back out the following Monday to do the work. Very friendly and knowledgeable staff.
Tech was on time, very professional, courteous, knowledgeable addressed my concerns about the system. Will definitely be recommending Paradise Heating and Air.
I was extremely impressed with Paradise Air and am very glad I found them. I have a very old HVAC system they needed some ducts and a condensate pump replaced. They were extremely thorough and clearly explained everything they planned on doing. The price was excellent given how much work they had to do in the crawlspace and the extra time they spent with me advising me on how to get as much out of my old system as I could. They weren’t there to try to sell me a new system. They were there to repair what I asked them to at a reasonable price and help me extend the life of my current system. I won’t even think of calling anyone else from now on.
Jonathan and the whole Paradise staff are professional, courteous, and fast. I had a system failure, and they were able to get to me quickly and diagnose the problem. Through Jonathan's research he discovered my system had a warrantied part needing replacement and saved me $1600. I would HIGHLY recommend Jonathan and the Paradise crew and will be using again!
I called at the end of the workday on Friday when we arrived back home from a trip and the temp in our house was 114! We had, fast, fair service and were cooling off within the hour I had called. Excellent experience!
These guys are great and go above and beyond. They serviced my two adjacent townhomes, were quick, and had great communication. I will recommend them to everyone I know!!
Response was immediate and was able to fix the issue the next day! Very friendly and great customer service and communication. The cost was very reasonable.
We were very pleased with the service we received! The men were knowledgeable, honest, and timely. We would HIGHLY recommend this service!
Routine service plus setting changes plus education plus rec's for the future. Spent much more time than normal to satisfy my real needs.
Paradise ALWAYS delivers high quality service! I love the honesty and integrity of this company. Paradise is without a doubt my first choice for all my heating and air needs!
Highly recommend Jonathan and Matthew. They were able to come same day when my air stopped blowing cool air none other than the first week of consistent upper 80s weather. They were on time and from the brief description I shared over the phone they knew right where to start. They had the part that needed to be replaced and I had cool air flowing in less than an hour! Thanks guys will use you again.
Jonathan came by and discussed my problem with me. He was professional and gave me helpful suggestions. He did not even charge me for his time. It was a pleasure to work with them, please give the company a try.
Always knowledgeable, respectful, and right on time!
Most honest, knowledgeable and affordable HAVC company I've ever dealt with.
Always on time, easy to communicate, finest quality of workmanship and character, affordable pricing. Highly recommended.
Wonderful
Always polite, prompt and reliable. Will make sure you’re happy with their service
The only company I'll use for HVAC. Jon and his team explain everything, do meticulous work, and clean up after the job is done. What more could you ask for? Thanks guys!
I’ve used them several times now and they are always quick to respond, very polite and honest. I would highly recommend them.
Jonathan provided excellent service and was extremely knowledgeable. He had our heat up and going in no time and also helped us with setting up functions on our thermostat while he was here!
Jonathan and his crew are always quick to respond and on time. They always help me to understand what is going on with our AC and heating units. I get a concise explanation of what needs to be done. I have always gotten an honest answer about my current units and I have never gotten any pressure to replace the equipment that did not need replacing. It feels great to be able to trust the information you get from the people looking after your HVAC equipment, and that is what we get from Paradise. T. Marvin
Staff operated in true professionalism and integrity. It's such a relief to know there are still honest people out there. There level of customer service is rarely seen today. Thank you!
Has spring service. Right on time, got it in good shape. Professional. Highly recommend!
Jonathan was very professional and knowledgeable, with a great personality. I will be doing business in the future with his company. I immediately signed up with the company’s annual service plan.
Good service.
Thank you Paradise Heating and Air for your quick response, great customer service and fair price!
Paradise Heating and Air are the BEST in the area! They’re very responsive and adapted quickly to our needs. Highly Recommend!!
Wonder job Persistent and thorough in evaluating the problem and correcting the problem
I had my new unit installed about a week ago. Johnathan was the best. It was effortless , perfect workmanship , on time. Explained everything! Thank you Paradise !! FIRST RATE. TOOK CARE OF ME ASAP. WILL USE IN FUTURE FOR NEW UNIT
Professional, on time, fair prices, great job!
Great, fast and professional service always!!
Paradise has become our go-to HVAC company. We have used them for several smaller repairs and they always provides a reasonable price and didn’t try to upsell replacing our 30 year old unit before we were ready. Then, when we were finally ready to replace our unit we got quotes from Paradise and several other companies. Paradise was by far the best value not only in terms of price but also unit brand and warranty. We even ran all of the quotes through AI and his came in 1st in terms of value, price and ROI! Great company overall - can always trust them to provide great, high quality work and reasonable prices.
Fast on time & courteous
Update: May 2026 Paradise came and serviced my business and home this week per the service agreement I asked them to sign me up for. Excellent trustworthy people and processes yields a top level result. You can trust them too. Call them and see what I mean. From the first phone call, I was impressed, I spoke to Jennifer and on a follow up call, I spoke to Gracie. Both are related to the owner Jonathan who came out today and gave me a breakdown and an idea of what is needed and proposed how to go about doing a mini split, which I’m excited to get done, so much so that I wanted to give a review, even before the work begins which I’m sure will be excellent. He recommended a good brand Mitsubishi and explained why he chooses them, giving a very detailed explanation. Jonathan was very personable and efficient and I look forward to the job being completed and future business with this company.
I honestly cannot tell you just how highly I recommend these folks. Five stars are not enough! They are friendly, professional, very competitively priced and a real pleasure to work with. I've had them out twice, once for a split unit in my sunroom and then today for my main unit and both times they did an exceptional job.
On time. Responsive. Seemed confident with expertise. Explained issues well. Serviced and repaired older ac system and did not try to sell me a new one. Kept everyone cool for Mothers Day.
On time, knowledgeable and friendly.