just left us a 5 star review
2025 UPDATE: I needed Jonathan service on Friday, April 3rd. I called his office at 6:40. Jonathan arrived at my home by 2 o’clock that afternoon. Got my unit back up and running in less than an hour. The team at Paradise heating and cooling. Always provide exceptional, customer service and expertise. As long as Jonathan is in business, I will continue to do business with him. "I was so impressed with Mr. Jonathan from Paradise Heating & Air! They were incredibly respectful of my home, even wearing shoe covers. They were punctual and kept me informed every step of the way. Mr. Jonathan took the time to explain the issue clearly and simply, without any confusing technical terms. They offered several options and let me decide what was best for me and my budget. I really appreciated that they didn't try to oversell me on something I didn't need. It's clear that Mr. Jonathan is knowledgeable and truly cares about their customers. I highly recommend Mr. Jonathan and Paradise Heating & Air to anyone looking for reliable and honest HVAC service. It's refreshing to find a company you can trust."
Called Paradise on a Sunday(Father's Day) and got a call back and service/ repair the same day. They explained what was needed and did the necessary repairs. I have a nice cool home again.
Johnathan and Matt very knowledgeable and professional. Addressed my problem and fixed at a very reasonable price. Would highly recommend.
Thank you Paradise Heating and Air for your quick response, great customer service and fair price!
I had to leave another review for this company because we continue to be very impressed. Jonathan is an absolute pleasure to work with.
Highly recommend Jonathan and Matthew. They were able to come same day when my air stopped blowing cool air none other than the first week of consistent upper 80s weather. They were on time and from the brief description I shared over the phone they knew right where to start. They had the part that needed to be replaced and I had cool air flowing in less than an hour! Thanks guys will use you again.
Being a first time customer I was extremely impressed with how punctual and professional the technicians are. I highly recommend Paradise Heating and Air
I’ve used them several times now and they are always quick to respond, very polite and honest. I would highly recommend them.
Love their service. They are very prompt and courteous. They get any issues resolved immediately and are amazing to work with!
Fast on time & courteous
Jonathan and his helper were awesome. Keeping us informed as to what they were doing as they replaced our heating and air units. They were pleasant to have around and did a great job. They not only left the areas clean they hauled off all the old equipment. We would highly recommended them to everyone.
We were very pleased with the service we received! The men were knowledgeable, honest, and timely. We would HIGHLY recommend this service!
Honest and kind. Gave incredible price for work completed. Called and was able to come earlier than expected! Cannot recommend enough
Did a very thorough job of servicing my system. Will use again.
The only company I'll use for HVAC. Jon and his team explain everything, do meticulous work, and clean up after the job is done. What more could you ask for? Thanks guys!
I called at the end of the workday on Friday when we arrived back home from a trip and the temp in our house was 114! We had, fast, fair service and were cooling off within the hour I had called. Excellent experience!
5 stars! Look nowhere else for all of heating and cooling needs. Jonathan is amazing - experienced, reasonable and reliable. Look nowhere else!
Paradise has become our go-to HVAC company. We have used them for several smaller repairs and they always provides a reasonable price and didn’t try to upsell replacing our 30 year old unit before we were ready. Then, when we were finally ready to replace our unit we got quotes from Paradise and several other companies. Paradise was by far the best value not only in terms of price but also unit brand and warranty. We even ran all of the quotes through AI and his came in 1st in terms of value, price and ROI! Great company overall - can always trust them to provide great, high quality work and reasonable prices.
I recently had this company come out to my home because my unit wasn’t working, they had someone out the same day. Jonathan was extremely professional and knowledgeable, definitely recommend this company!!
On time. Responsive. Seemed confident with expertise. Explained issues well. Serviced and repaired older ac system and did not try to sell me a new one. Kept everyone cool for Mothers Day.
Amazing service and very helpful as well as willing to inform me of what was going on.
We were in dire situation last last summer when our AC system went off with no repair really feasible. We took some time to shop around despite of awful heat in the house. Johnatan from Paradise Heating and Air is honest, articulate, skillful professional. He offered the best value and cost, the easiest ways to pay, and great service plan. I would recommend everyone to contact Johnatan and Paradise Heating and Air for the AC service.
Paradise was very responsive and was able to come same day. Very professional, nice and honest - would recommend to anyone!
It was a fluke I got them. I called to order a part, instead I got the best service of any HVAC service in the Birmingham area. Fast response, honest, efficient, and fairly priced. Professionals who care about their reputation. Thank you.
Very professional, courtesy and helpful. We needed a part but no pressure to buy it. We will use them again.
Great service, assessed the issue in no time. Discussed all available options, extremely professional and friendly . Appreciated the help. Provided the best price .
Paradise Heating and Air are the BEST in the area! They’re very responsive and adapted quickly to our needs. Highly Recommend!!
My unit for upstairs had a major leak in the evaporation coils. Jonathan and Matthew came over and spent an hour here investigating and giving me my options. I decided to replace the whole unit and they were here on a Saturday replacing the unit. The knowledge that Jonathan possessed was second to none. The experience was excellent I will be using them again and I highly recommend them.
Jonathan to the rescue! A quick response saved us from a miserable night. Jonathan had us fixed in a matter of minutes! Highly recommend!
Excellent company! Jonathan and Matt were professional, friendly, and extremely efficient. They had my HVAC system replaced in 4 hours! If my other unit ever bites the dust, they will be the ones I call for a new one!! I highly recommend them.
Paradise ALWAYS delivers high quality service! I love the honesty and integrity of this company. Paradise is without a doubt my first choice for all my heating and air needs!
Paradise answered my call late at night and made me an appointment for first thing in the morning and even showed up early. They crawled under my rental house through the dirt and mud to inform me that my landlord had me living in a dangerous environment. He was upfront and honest about everything and let me know the steps I needed to do to get my family out of this situation. No bandaid fixes from these guys, they do things in a professional manner and I couldn’t be more appreciative. Top notch customer service. Highly recommend!
Paradise Heating and Air was great to work with—professional, on time, and very thorough. They communicated clearly throughout the entire process and were upfront about pricing and exactly what they discovered was wrong. I’m very pleased with their service and will definitely use them again. Being on time was a huge plus as well!
Great service - always on time and very professional.
We have had Jonathan and his capable team working on our A/c and Heating for several years. They are punctual, well mannered and reasonably priced. The work they have done including an A/C replacement has always been outstanding. Plus, we have appreciated their problem solving skills in helping our remaining old units get along from year to year. We are so grateful to have them a phone call away!
I was fortunately able to get an appointment for the next day. Jonathan & Austin were prompt and kept me advised of their arrival. They quickly found the problem with my "heat" and were able to fix it without problems. They were very friendly and professional, and I felt that their pricing was fair and reasonable. Thanks again, Guys! UPDATE: I once again had a very good visit from Paradise Heating & Air - they are very prompt and reliable and do an efficient job - thanks once again! I definitely recommend these nice guys!!!
Jonathan was great to work with. He came within a couple of hours after I called at around 4pm. and had us operational around 12 the next day (because he didn’t have a motor for my condensor and had to get one the next day). Will definitely use him again.
Always on time, easy to communicate, finest quality of workmanship and character, affordable pricing. Highly recommended.
I have been extremely pleased with the work performed and customer service.
Extremely nice, on time, helpful and explanatory. Very professional. Thank you
I honestly cannot tell you just how highly I recommend these folks. Five stars are not enough! They are friendly, professional, very competitively priced and a real pleasure to work with. I've had them out twice, once for a split unit in my sunroom and then today for my main unit and both times they did an exceptional job.
Jonathon and Christian did an excellent job! We would recommend them highly!
Jonathon, as always, provided great service! He is very efficient and honest. Thanks Jonathon, Charles
They scheduled me in a timely manner. The technician (Jonathan)was very professional, explained the system, and answered all my questions.
Jonathan was very professional and knowledgeable, with a great personality. I will be doing business in the future with his company. I immediately signed up with the company’s annual service plan.
Jonathan was fantastic to work with! We had multiple quotes and opinions on some work we needed to get done and his recommendations and quote came in best and he had some recommendations others did not make that make us feel like he really cared about doing the right thing and really inspected our hvac situation. Jennifer and Gracie were also stellar! Will call them back and recommend to our friends!
Wonder job Persistent and thorough in evaluating the problem and correcting the problem
Always polite. They were at my house at 8:30 pm making sure we had cool air.
If you are having any HVAC issues please do not hesitate to call Paradise Heating and Air. Mr. Jonathan and his team were quick and provided answers to all my questions. I appreciate how quick they came out and fixed my issue being that we have had some extremely hot temperatures lately. I look forward to working with them in the future. I will be recommending them to anyone who has an issue. Thanks again to Paradise Heating and Air.
