just left us a 5 star review
Jonathan to the rescue! A quick response saved us from a miserable night. Jonathan had us fixed in a matter of minutes! Highly recommend!
Great, fast and professional service always!!
Love their service. They are very prompt and courteous. They get any issues resolved immediately and are amazing to work with!
Always knowledgeable, respectful, and right on time!
Jonathan has always been very respectful and helpful when he comes to service our HVAC! They are prompt to get you on the schedule, have fair pricing, and he is great about explaining what he did to fix your problems. This is an honest company that makes you feel valued.
Wonderful
One of our AC units decided to give up, or so we thought. We had several companies come out and give us a quote to replace our unit, all exceeding $13k. Paradise came out, and instead of just giving a price to replace it, they asked if they could tinker with the equipment. They had it fixed within 10 minutes!!! Paradise gave us a quote so we have an idea of the cost for when this ancient unit ACTUALLY dies, and it was $3k-$8k cheaper than our other quotes!!! They could have easily just given us a price for a new unit like everyone else. I appreciate that Paradise put forth the effort to figure out the problem, and saved us THOUSANDS!!!
The only company I'll use for HVAC. Jon and his team explain everything, do meticulous work, and clean up after the job is done. What more could you ask for? Thanks guys!
I can not say enough great things about Jonathon and Paradise Heating and Air. From the moment they answered the phone I knew I made the right choice. This team is top notch! I called on Monday for attic insulation, Tuesday Jonathon came out and spent time showing me what I needed and Thursday the job is done! Clean, professional and treated me and my home like family. I will be using them for EVERYTHING they specialize in. You CAN NOT GO WRONG with this company! 1000% satisfied and never have been so happy to spend money on insulation 🥰.
Jonathan provided another on-time, courteous and professional annual maintenance service call. Paradise Heating and Air provides great service at a great value.
Great company to work with AGAIN! The minor issues found were carefully explained and resolved. We setup a biannual service plan to keep this 20 yr old house in tip top shape. This is the company you need to handle your HVAC needs.
Replaced a furnace vent pipe and roof cap, Jonathan and Matt were competent technicians and explained everything to me clearly and the quote and the final price were the same. comparing quotes, they were very competitive and provided a high degree of professionalism on the job. Thank you very much.!
Routine service plus setting changes plus education plus rec's for the future. Spent much more time than normal to satisfy my real needs.
Staff operated in true professionalism and integrity. It's such a relief to know there are still honest people out there. There level of customer service is rarely seen today. Thank you!
Jonathan was fantastic to work with! We had multiple quotes and opinions on some work we needed to get done and his recommendations and quote came in best and he had some recommendations others did not make that make us feel like he really cared about doing the right thing and really inspected our hvac situation. Jennifer and Gracie were also stellar! Will call them back and recommend to our friends!
Paradise answered my call late at night and made me an appointment for first thing in the morning and even showed up early. They crawled under my rental house through the dirt and mud to inform me that my landlord had me living in a dangerous environment. He was upfront and honest about everything and let me know the steps I needed to do to get my family out of this situation. No bandaid fixes from these guys, they do things in a professional manner and I couldn’t be more appreciative. Top notch customer service. Highly recommend!
Came out same day and explained the problem I was having and how best to fix it, and also what to look for to get ahead of any future issues before they get too bad
If only all of our consumer needs were met like the service provided by the team at Paradise Heating and Air. From the very cordial and helpful Paradise employee who answered our after-hours, weekend phone call to the technical service provided by Jonathan and Matthew on Monday - we couldn’t be more pleased. We were informed every step of the way via text of all pertinent information including: scheduled appointment time, tech arrival time with the id’s of technicians who would be performing the work. Jonathan and Matthew arrived five minutes earlier than the one hour scheduled window (no no-shows here), did what they had to do and didn’t use weaponry to determine labor costs. In a land where customers have seemingly been disregarded and led to die, the folks of Paradise have obviously seen themselves and decided to do things a different and better way.
Wonder job Persistent and thorough in evaluating the problem and correcting the problem
Thank you Paradise Heating and Air for your quick response, great customer service and fair price!
Jonathan was great - AC suddenly went out and he was able to get over in 30 min and get it working again! Very knowledgeable and nice!
Great service - always on time and very professional.
Quick response for broken AC. Found the problem quickly and was able to fix on the same visit. They also recommended some improvements based on another issue I was having. Overall great experience.
I recently had this company come out to my home because my unit wasn’t working, they had someone out the same day. Jonathan was extremely professional and knowledgeable, definitely recommend this company!!
Our AC was struggling a bit. Had another HVCA company come check it out first. Their recommendation was a whole new replacement unit. Bare minimum a $6000 repair job. Got a second opinion from Jonathan’s company, Paradise. All the unit needed was refrigerant. Saved us thousands !! We would recommend Paradise every day of the week and twice on Sunday.
I would definitely recommend this company they were very knowledgeable and a decent price!
Always on time and very well please explain everything that they did
Very professional, courtesy and helpful. We needed a part but no pressure to buy it. We will use them again.
It was a fluke I got them. I called to order a part, instead I got the best service of any HVAC service in the Birmingham area. Fast response, honest, efficient, and fairly priced. Professionals who care about their reputation. Thank you.
Highly recommend Jonathan and Matthew. They were able to come same day when my air stopped blowing cool air none other than the first week of consistent upper 80s weather. They were on time and from the brief description I shared over the phone they knew right where to start. They had the part that needed to be replaced and I had cool air flowing in less than an hour! Thanks guys will use you again.
I’ve used them several times now and they are always quick to respond, very polite and honest. I would highly recommend them.
Excellent experience!
From the first phone call, I was impressed, I spoke to Jennifer and on a follow up call, I spoke to Gracie. Both are related to the owner Jonathan who came out today and gave me a breakdown and an idea of what is needed and proposed how to go about doing a mini split, which I’m excited to get done, so much so that I wanted to give a review, even before the work begins which I’m sure will be excellent. He recommended a good brand Mitsubishi and explained why he chooses them, giving a very detailed explanation. Jonathan was very personable and efficient and I look forward to the job being completed and future business with this company.
I have been extremely pleased with the work performed and customer service.
We were very pleased with the service we received! The men were knowledgeable, honest, and timely. We would HIGHLY recommend this service!
Honest and kind. Gave incredible price for work completed. Called and was able to come earlier than expected! Cannot recommend enough
Jonathan did a great job. Highly recommended.
Called Paradise on a Sunday(Father's Day) and got a call back and service/ repair the same day. They explained what was needed and did the necessary repairs. I have a nice cool home again.
Johnathan and Matt very knowledgeable and professional. Addressed my problem and fixed at a very reasonable price. Would highly recommend.
Fast on time & courteous
I can not say enough amazing things about my experience with Paradise - most importantly, about JONATHAN PERKINSON! He is super knowledgeable about any and all HVAC systems, and he answered all my questions - he actually went above and beyond my expectations. I am excited about this company bc I have tried SEVERAL in the Birmingham area - and I’m telling you - this is the company to use and Jonathan is the one specifically that I will be calling again and again!
Paradise Heating and Air was great to work with—professional, on time, and very thorough. They communicated clearly throughout the entire process and were upfront about pricing and exactly what they discovered was wrong. I’m very pleased with their service and will definitely use them again. Being on time was a huge plus as well!
I had paradise come out to get me started with their paradise maintenance package, and had them take a look at my attic because we had concerns with our insulation not being adequate. They didn’t try to over sell work I didn’t need, and were honest with what exactly was needed to get us back on track. Techs Jonathan and Matthew came out for the initial inspection and service and came back to do the attic insulation. They were patient and knowledgeable (I ask a lot of questions) and took their time. They found all the places that my system was leaking (out and in) air, fixed them, and then filled the attic. They kept the house clean and were respectful and had great attitudes the entire time. They have definitely earned my business, and I would recommend them to anyone looking for HVAC work. They are AWESOME!
On time, explained everything very well. Came up with come options to repair my system rather than replace. Thank you.
Paradise ALWAYS delivers high quality service! I love the honesty and integrity of this company. Paradise is without a doubt my first choice for all my heating and air needs!
Jon showed up as planned and committed to. A big plus was that he had the components on his truck to fix the broken part. Had my heat running after a 1 hour service call. Yes, I would recommend Paradise Heating and Air ...5 Star rec.
I had my new unit installed about a week ago. Johnathan was the best. It was effortless , perfect workmanship , on time. Explained everything! Thank you Paradise !! FIRST RATE. TOOK CARE OF ME ASAP. WILL USE IN FUTURE FOR NEW UNIT