just left us a 5 star review
We were very pleased with the service we received! The men were knowledgeable, honest, and timely. We would HIGHLY recommend this service!
If you are having any HVAC issues please do not hesitate to call Paradise Heating and Air. Mr. Jonathan and his team were quick and provided answers to all my questions. I appreciate how quick they came out and fixed my issue being that we have had some extremely hot temperatures lately. I look forward to working with them in the future. I will be recommending them to anyone who has an issue. Thanks again to Paradise Heating and Air.
Jonathan was fantastic to work with! We had multiple quotes and opinions on some work we needed to get done and his recommendations and quote came in best and he had some recommendations others did not make that make us feel like he really cared about doing the right thing and really inspected our hvac situation. Jennifer and Gracie were also stellar! Will call them back and recommend to our friends!
I can not say enough amazing things about my experience with Paradise - most importantly, about JONATHAN PERKINSON! He is super knowledgeable about any and all HVAC systems, and he answered all my questions - he actually went above and beyond my expectations. I am excited about this company bc I have tried SEVERAL in the Birmingham area - and I’m telling you - this is the company to use and Jonathan is the one specifically that I will be calling again and again!
Paradise Heating and Air was great to work with—professional, on time, and very thorough. They communicated clearly throughout the entire process and were upfront about pricing and exactly what they discovered was wrong. I’m very pleased with their service and will definitely use them again. Being on time was a huge plus as well!
Did a very thorough job of servicing my system. Will use again.
I had paradise come out to get me started with their paradise maintenance package, and had them take a look at my attic because we had concerns with our insulation not being adequate. They didn’t try to over sell work I didn’t need, and were honest with what exactly was needed to get us back on track. Techs Jonathan and Matthew came out for the initial inspection and service and came back to do the attic insulation. They were patient and knowledgeable (I ask a lot of questions) and took their time. They found all the places that my system was leaking (out and in) air, fixed them, and then filled the attic. They kept the house clean and were respectful and had great attitudes the entire time. They have definitely earned my business, and I would recommend them to anyone looking for HVAC work. They are AWESOME!
Jonathan and the whole Paradise staff are professional, courteous, and fast. I had a system failure, and they were able to get to me quickly and diagnose the problem. Through Jonathan's research he discovered my system had a warrantied part needing replacement and saved me $1600. I would HIGHLY recommend Jonathan and the Paradise crew and will be using again!
Highly recommend Jonathan and Matthew. They were able to come same day when my air stopped blowing cool air none other than the first week of consistent upper 80s weather. They were on time and from the brief description I shared over the phone they knew right where to start. They had the part that needed to be replaced and I had cool air flowing in less than an hour! Thanks guys will use you again.
Paradise was very responsive and was able to come same day. Very professional, nice and honest - would recommend to anyone!
My unit for upstairs had a major leak in the evaporation coils. Jonathan and Matthew came over and spent an hour here investigating and giving me my options. I decided to replace the whole unit and they were here on a Saturday replacing the unit. The knowledge that Jonathan possessed was second to none. The experience was excellent I will be using them again and I highly recommend them.
Jon and his team have renewed my faith in the HVAC industry. They service two homes with aging Heating & Cooling systems, and they've gone above & beyond in both cases. From surveying the attics for proper insulation, to accessing the basements and crawl space for any issues that might need to be addressed, I'm confident I'm in good hands with Paradise Heating & Air.
Always polite. They were at my house at 8:30 pm making sure we had cool air.
Always on time and very well please explain everything that they did
I highly recommend Paradise Heating and Air. I contacted them to give me an estimate on adding more insulation to my attic. They were super responsive. They came out, gave me an estimate that I felt was very reasonable. In a very short time I was on their schedule. They showed up at the time they told me they would and they did a great job!! They even took care of the areas that were leaking heat. They are very personable, great to deal with. I am super pleased.
Jonathan was great - AC suddenly went out and he was able to get over in 30 min and get it working again! Very knowledgeable and nice!
Exactly what I needed!
Staff operated in true professionalism and integrity. It's such a relief to know there are still honest people out there. There level of customer service is rarely seen today. Thank you!
Paradise answered my call late at night and made me an appointment for first thing in the morning and even showed up early. They crawled under my rental house through the dirt and mud to inform me that my landlord had me living in a dangerous environment. He was upfront and honest about everything and let me know the steps I needed to do to get my family out of this situation. No bandaid fixes from these guys, they do things in a professional manner and I couldn’t be more appreciative. Top notch customer service. Highly recommend!
Excellent experience!
Jonathan and his helper were awesome. Keeping us informed as to what they were doing as they replaced our heating and air units. They were pleasant to have around and did a great job. They not only left the areas clean they hauled off all the old equipment. We would highly recommended them to everyone.
Always knowledgeable, respectful, and right on time!
Had what I thought was an issue with my furnace at MIDNIGHT and was in a panic trying to decipher what I thought was an error code. Called numerous places advertising 24/7 assistance and no one could/would help. Jonathan Perkinson with Paradise actually called me back, explained it all to me and kept me from shutting it all down on a cold night. So kind and helpful!!! Highly recommended!
Scheduling was super easy and they were able to work me in quickly. Jonathan was so nice and explained things to me in a way I understood. They were also very quick but thorough
Jonathan came by and discussed my problem with me. He was professional and gave me helpful suggestions. He did not even charge me for his time. It was a pleasure to work with them, please give the company a try.
Came out same day and explained the problem I was having and how best to fix it, and also what to look for to get ahead of any future issues before they get too bad
Love their service. They are very prompt and courteous. They get any issues resolved immediately and are amazing to work with!
Thank you Paradise Heating and Air for your quick response, great customer service and fair price!
These guys did great work for us! Installed a new HVAC system at a competitive price, were very respectful in my home, neat, and incredibly helpful. All around just a great experience.
Quick service, fair price, and very thorough with explaining different options. Jonathan was straight and to the point without any sort of pushy sales talk which is rare in the HVAC industry today. Highly recommend!
Johnathan and Matt very knowledgeable and professional. Addressed my problem and fixed at a very reasonable price. Would highly recommend.
Great service, price, and quality workmanship! Highly recommend! I will use them again.
Jonathan was very professional and knowledgeable, with a great personality. I will be doing business in the future with his company. I immediately signed up with the company’s annual service plan.
Jonathan and his crew are always quick to respond and on time. They always help me to understand what is going on with our AC and heating units. I get a concise explanation of what needs to be done. I have always gotten an honest answer about my current units and I have never gotten any pressure to replace the equipment that did not need replacing. It feels great to be able to trust the information you get from the people looking after your HVAC equipment, and that is what we get from Paradise. T. Marvin
We've been doing a complete renovation of our family home of 30 years to sell and retire. We also needed to make sure we had adequate insulation and have the ductwork inspected. I called Paradise Heating and Air, and found that this was a service they could provide. They were very responsive. I had an estimate within a few days and the job completed the following week. They fixed anything that could become a problem and blew in the amount of insulation to meet the current Hoover building code. Jonathan was so friendly, explained everything that was done and the cost was very reasonable. In fact he talked me out of insulating an area that wasn't really needed!!! I couldn't be happier with the service, and feel good that everything is secure and to code. I highly recommend Jonathan and Paradise Heating and Air!!
I’ve used them several times now and they are always quick to respond, very polite and honest. I would highly recommend them.
Jonathan provided excellent service and was extremely knowledgeable. He had our heat up and going in no time and also helped us with setting up functions on our thermostat while he was here!
Our AC was struggling a bit. Had another HVCA company come check it out first. Their recommendation was a whole new replacement unit. Bare minimum a $6000 repair job. Got a second opinion from Jonathan’s company, Paradise. All the unit needed was refrigerant. Saved us thousands !! We would recommend Paradise every day of the week and twice on Sunday.
Paradise ALWAYS delivers high quality service! I love the honesty and integrity of this company. Paradise is without a doubt my first choice for all my heating and air needs!
I would definitely recommend this company they were very knowledgeable and a decent price!
Honest and kind. Gave incredible price for work completed. Called and was able to come earlier than expected! Cannot recommend enough
Amazing service and very helpful as well as willing to inform me of what was going on.
Tech was on time, very professional, courteous, knowledgeable addressed my concerns about the system. Will definitely be recommending Paradise Heating and Air.
Great experience!
I honestly cannot tell you just how highly I recommend these folks. Five stars are not enough! They are friendly, professional, very competitively priced and a real pleasure to work with. I've had them out twice, once for a split unit in my sunroom and then today for my main unit and both times they did an exceptional job.
Johnathan was great! We had a moisture problem in our kitchen cabinets that were on an interior wall. He spent a good amount of time figuring out what was going on, gave us a solution and answered all of our questions. A very good experience!
5 stars! Look nowhere else for all of heating and cooling needs. Jonathan is amazing - experienced, reasonable and reliable. Look nowhere else!
Jonathan was highly recommended and came by to look at a situation I had. He spent time looking all over my attic and my system. Had recommendation, seemed knowledgeable about my problem. Very courteous!
Jonathon, as always, provided great service! He is very efficient and honest. Thanks Jonathon, Charles